The hotel staffs are CARELESS ,RUDE and DISRESPECTFUL. The hotel doesnot provide their customer with basic facilities like hot water, towel and clean bedding even on repeated request.on escalating the matter to (sangeeta - apparently one of the owner) she apologised in a manner they are doing a favour on us. Customers are just not valued. Worst hospitality. Please avoid.
- Official Description (provided by the hotel):
- Raj Darbar Restaurant & Hotel in Amritsar is newly built Hotel on the lines of a star hotel situated just outside Guru Ram Das Sarai and Golden Temple with view of Galleria (Golden Temple's Park) and just 2 min walk away from the Golden Temple main entrance, a group of three contemporary hotels located in Amritsar and Dalhousie. Each of the hotels within Raj Darbar Group is strategically located, offers outstanding facilities; but most significantly is well-known for the exceptional hospitality bestowed upon guests in Amritsar Hotel.We provide round the clock range of guest touch point communication tools, physical attributes and services that make Raj darbar one of the leading full service hotel brands in Amritsar. We also provide Free – Wifi facilities to all in-house guest. It's all about treating every guest in the way they’d expect and deserve to be treated. The Extra Thoughtful Care applied to every aspect of the Raj darbar Hotel experience is what allows it to achieve and maintain such high levels of service.Our Management and staff is always positive, smiling and always professional, Raj Darbar Hotel people set Raj darbar Group apart. Every member of the team has a dedication to “Yes I Can” hospitality – a passion for ensuring the total wellbeing and satisfaction of each individual guest. Imaginative, understanding and truly empathetic to the needs of the modern traveler, they are people on a special mission to deliver exceptional Extra Thoughtful Care in Amritsar Hotel. ... more less
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