Very bad experience here...was far from the dock and the guy to help with bags was at lunch...10 minutes turned into almost an hour. Sheets were dirty and took forever to get new ones...with dirty looks from staff. Front desk staff was very rude. Bathroom was horrible. View was nice but made rotten by the sound, very, very loud...coming right... More

This place is expensive and not at all worth the price. The grounds are dirty and unattractive and the rooms are not much better. The pool is HOT and cloudy. The service is terrible, they cannot even give you change at the bar. The front desk staff pressures you to only book through them for anything but they aren't nice... More

We wanted a hotel with a pool, so we decided on this hotel. The hotel is very expensive for what you get. We stayed in a deluxe room, it was half way up the hill. The room itself would have been fine if we were paying $20 not almost $60. It was clean enough for us and the view was... More

The staff at this resort don't seem to have a clue about customer service. Being a frequent visitor of different resorts in Thailand I thought I had seen it all until I stepped foot into this place. The staff are rude and horrible. The room was rundown and not properly functional. Rock hard mattress and the pillow was horrible. I... More

Very rude reception stuff. Outrageously expensive room which is not even basic. Terrible bedding cleanish but everything feels is like a rock! No pool towels provided. Literally terrible breakfast. Rooms old and stinky. Charge for everything

I got bamboozled into renting a room here when I realized everything in PhiPhi was booked, and a "helper" walked me up to the hotel. The view is nice, but this place was frustrating beyond belief. The staff were ridiculously rude and ignorant, especially the "concierge" who insisted I pay her for her phone calls about a travel question -... More

To set the context, we arrived in Phi-Phi with the intention of finding a nicely located, quiet hotel where we could relax ourselves but at the same time walk to the beach and different restaurants. We decided to walk towards the beach from the pier and saw an isolated hotel with bungalows at the East-end of the beach, towards which... More

There is no denying that the view is amazing.. but that's probably the only positive about this place. Our aircon doesn't cool the whole room so we had to put our mattress on the floor infront of the aircon as it was just too hot. The door to the outside shower wouldnt lock either so we had to get them... More

The title says it all, you can hear a mish mash of rave music until the early hours every night. We had to buy ear plugs from reception the first night. I will be glad to get of the island it's turned into a mini Ibiza. The rooms were nice but I would seriously think about booking this hotel if... More