We spent 4 nights at the Tourmaline during our trip to Sri Lanka. Staying at this hotel really made our trip to Sri Lanka the success that it was. Michel, the front desk executive was superb and took care of us like we were the only guests at the hotel. He not only helped us coordinate everything from going into... More

We stayed 2 nights here & from the moment we arrived we felt like royalty! We have never received such attentive service anywhere else. All the staff went overboard to meet our requirements. The 7 course dinner was fabulous with both delicious Sri Lankan curries & European choices for those who are sad enough to want them! Our room was... More

My wife, daughter and I stayed for two nights at this wonderful hotel. This is one of the best hotels I've ever stayed in. I worked for 15 years as a conference and event planner and seldom did I ever have such a cozy and welcome feeling at a hotel as I did here. The staff was as attentive as... More

stayed here 2 nights, location is just out of Kandy, takes 25 mins to walk or 10 mins in a tuktuk. reception on arrival was efficient. room was clean, but could do with a lick of paint in places. Ate dinner in our room, food was reasonable and service good. Foyer lacks atmosphere in evening, but it's sister hotel on... More

Yes the route to the Tourmaline is a bit scarey - my wife wanted to get out and walk! The hotel itself really does look the business, modern clean lines, great rooms and views that are breathtaking. The food isn't as good s it should be, and sometimes the organisational skills of the staff made you wonder. We had an... More

My wife and I stayed there by accident on a 3 night/4 day tour of Sri Lanka our listed hotel being unavailable. If this was the reason that lead us there we both hope for much more of the same in the future. The road to it is indeed a bit hairy but our driver knew the way and all... More

Don't be put off by the crazy road you have to go up in order to reach this hotel. We were getting more and more concerned that we had booked a shack to stay in! However when you arrive, you have a stunning panorama view over kandy, the staff are friendly and THE ROOMS ARE FANTASTIC. by far the poshest... More

The Tourmaline Hotel is a beautiful hotel located at the top of the hill of Kandy. From any room you will for sure have a top sight. The rooms are big and clean and we also received a complimentary gasket of fresh fruit (and fresh fruit of Sri Lanka is something really gorgeous). The only negative aspect was the behaviour... More

During our stay in Sri Lanka we stayed at a range of hotels with varying prices and expectations. Unfortunately the Tourmaline did not live up to the standards we had set. Don't get me wrong, the rooms were very nice. However the main thing that let this establishment down was the appalling food. For the price that we paid, I... More