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All 561 New Delhi hotels

Shangri-La's Eros Hotel

5.0 of 5
19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
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Shangri-La's Eros Hotel
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83%
Ranked #21 of 561 hotels in New Delhi
Most recent review
4 of 5 stars Reviewed 15 June 2013
916arunjain916 New Delhi, India
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574 reviews from our community

Traveller rating
    280
    196
    54
    31
    13
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Families
74
 
Couples
132
 
Solo
64
 
Business
225
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New Delhi, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 15 June 2013 NEW

It was an unique experience to stay in a good hotel in your own city. being a member of club 9 we had a chance to stay on 26th Jan 2013 in this hotel. Good facilities in the health club where the staff was very courteous, lavish dinner with chocolate cake and a fulfilled breakfast made our stay memorable. We... More

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ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
17 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Lagos, Nigeria
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

I stayed at the Shangri La on a business trip with my colleagues and some of our international guests and we were all glad we did. The rooms were comfortable with a beautiful view (ours had a view of the India gate, president's house, etc). The lobby was always beautifully decorated with fresh flowers, etc, and very welcoming. The staff... More

Was this review helpful? Yes
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
17 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

bhilai
1 review
5 of 5 stars Reviewed 10 June 2013

this hotel has got the best food arrangements in café Uno . the best homely atmosphere , excellent service ,huge variety of food ,most attentive people , . this is one of the reason I am staying in this hotel since last two years every time coming to delhi . I love the food both western and indian . I... More

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ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
12 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Melbourne, Victoria
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 June 2013

My husband and I had 10 nights at Shangri-La Eros early May. What a lovely, warm experience it was! The hotel staff went out of their way to ensure our stay was pleasant. The Concierge bent over backwards to help us with every query we had, which I might say was several times a day, nothing was too difficult. Relaxing... More

Was this review helpful? Yes
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
12 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

London, United Kingdom
Top Contributor
112 reviews 112 reviews
103 hotel reviews
Reviews in 44 cities Reviews in 44 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 June 2013

The hotel is very close to the centre. From my room on the 19th floor I could look out over India Gate. The hotel was build about 30 years ago on a prime corner plot. It was taken over by Shangri La in 2005 and given a complete refurbishment to top quality standards, with marble tiled lifts and a grand... More

Was this review helpful? Yes 1
See 11 more reviews by Nemo149 for New Delhi
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
4 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Victoria, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

From the moment we were picked up at the airport by the hotel limo, everything promised to be excellent. With cold towels and chilled bottled water ready, our limo driver stated that their job was to delight us. And delighted us they did. The facility is typical of a well managed Shangri La hotel. The rooms are clean and well... More

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ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
3 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Goodyear, Arizona
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 30 May 2013

Stayed there 2 nights on Friendly Planet tour. Every part of the operation is efficient and well-coordinated. The staff exceedingly friendly and helpful. The rooms were immaculate and the food (especially the breakfast) was excellent with a wide variety of both western and Indian cuisine, yes, even at breakfast! Dinner prices a bit expensive ($18 for hamburger) but probably no... More

Was this review helpful? Yes 1
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
1 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Cary, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 30 May 2013

I stayed two nights at this hotel as part of a tour group. The hotel was very nice but the service was excellent. Everyone was very gracious. I also had a fantastic massage there and they were very accommodating when I needed to change the time... Twice! The restaurant for breakfast was great as was the Asian cuisine restaurant where... More

Was this review helpful? Yes
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
1 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Wayne, New Jersey
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 29 May 2013 via mobile

Stayed here last year as part of a Friendly Planet Tour and without a doubt,this was one of the best hotels around. The service there was out of this world. The hard working staff would go out of there way to make sure your stay is pleasant. The resturant's food was pretty tasty but overpriced. What do you expect? The... More

Was this review helpful? Yes
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
1 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your positive comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2013

Shangri-La's Eros must be one of the best hotels in Delhi.Nice large rooms, modern furniture and clean toilette.Very generous breakfast and quality hotel restaurant food. Beer and wine are expensive but I guess this has to do with almost 300% taxes on drinks.Service is fast with all departments except the concierge. They don't understand that they have to help with... More

Was this review helpful? Yes
ShangrilaDelhi, General Manager at Shangri-La's Eros Hotel, responded to this review
1 June 2013

Dear Guest Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. We will surely communicate your comments with our colleagues and take all the necessary steps to improve them further. Thank you once again for your valuable comments. The entire team at Shangri-La's -Eros... More

 
 
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Additional Information about Shangri-La's Eros Hotel

Also Known As:
Shangri La Hotel New Delhi
Shangrila Hotel
Hotel Shangri-La
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangri-La Hotel New Delhi
Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in New Delhi
#17 Family Hotels in New Delhi
#20 Business Hotels in New Delhi
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled in the historic Lutyen’s Delhi, Shangri-La’s-Eros Hotel is the preferred address for guests from around the world. This hotel is centrally located in the heart of New Delhi, amidst beautiful landscaped gardens, with superb recreational and business facilities, providing a welcoming utopian retreat for the world traveller.Situated in the high security area of Connaught Place, in close proximity to the tourist and commercial hubs of the city, Shangri-La’s-Eros Hotel is well connected to Indira Gandhi International Airport and Central Government Ministries including Rashtrapati Bhavan, North Block, South Block and the Prime Minister’s residence.The full splendour of the hotel hits you as you stride down the magnificent lobby and embrace Shangri-La hospitality; the best in luxury awaits you.The hotel offers premium accommodation in its 320 well equipped rooms and suites with exquisite interiors and excellent services. The rooms on the higher floors offer a breath taking view of the parliamentary district. All rooms offer complimentary Wi-Fi services.The gourmet selections too are resplendent to suite every taste and craving.With a refreshing view of lush green gardens and the hotel’s swimming pool, Cafe Uno offers round the clock dining options with a delectable spread of national and international cuisines. Our award winning Asian restaurant, 19 Oriental Avenue combines authentic cuisines from China, Thailand and Japan to offer a unique culinary experience by our team of expatriate chefs.Island Bar is a wine connoisseur’s delight offering Delhi’s most extensive selection of wines and spirits. An elegant venue for meeting friends, partners or clients; the hotel’s Lobby Lounge offers an impressive selection of teas, coffees and snacks. ... more   less 
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