Arrived at the hotel around midnight and had to walk up the hill for about 1km. It was cold. The check in process was quick and staff was attentive. Hot water bath was available which was certainly a plus-point after walking in the cold. The rooms are large with high ceiling and very clean, bathroom was of a good size... More

Stayed two nights. Nice stay in spacious room with balcony. View was nice but partially obstructed. Good shower, comfortable beds. Nice breakfast the first morning. The second morning we required an early breakfast. It was nice that they were flexible about this, but it was brought late and included sandwiches made with stale bread. Service was always professional but not... More

You can’t go wrong booking willow banks as its one of the decent hotels close to the lift at Mall road. It is situated just before the Clarkes Hotel on the right side of the lift. And even if you haven’t booked in advance, don’t worry they will still offer you a good rate ( discounted – if bargained for... More

After browsing Tripadvisor for few days and contacting several hotels, we decided to go for Hotel Willow Banks. Even as we booked the hotel, we were not too sure how it might turn out to be as we had been thoroughly confused after reading the reviews. But there were two reasons why we chose it- first, their rates were reasonable... More

It is a nice hotel located 150 - 200 mts as one gets out of the lift on the left side. Rooms are decent size, clean and good toilets. View from balcony is very good but be aware of monkeys. Morning breakfast doesn't have much option but the food is ok in taste.

An enchanting experience while staying in shimla.The summer was just on the corner in our city-Gandhinagar,Gujarat, but here the need was to have protection from cold.The central heating system helped a lot.Hot shower was good for the day to start. Breakfast of PARATHAS was homely, continental was also nice though south indian snacks needed to be upgraded. Surprisingly ,juices were... More

Over all a good & satisfactory one. One should visit the hotel if has the sufficient budget. Restaurant services are very costly, compared to this there are other very good restaurants where u can have good food in much more cheap rates.

This place is great if you want to stay on mall as it is just 500 meters from the malss center point i.e. is ridge. We also liked it since it is just 1 min walk from the life. Good place if you are with young kids .... The tariffs are slightly on the higher side compared to the facilities... More

Great location, right at the start of The Mall. Room had a balcony and view across valley to Shimla and down valley. Great to sit on the balcony in the sun and enjoy the peace and quiet (as with all of India you can't avoid the barking dogs at night). Business centre was a bit overstated as computer keyboard was... More