This was one of the best hotel experiences I have ever had. They have paid so much attention to every detail in the hotel. The decor is gorgeous. Even the metal detector is artful :) When you walk in to the lobby, women dressed in beautiful sarees greet you with a "Namaste"; this really adds a touch of class.
Since...
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Was there for work for a few days and it blew me off.
The interior of the hotel is themed to look like a palace. With its service, I felt like royalty.
Having to work there, the most important thing is to have good rest and I have to give credits to the comfortable bed.
The in-room meal was not...
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I've stayed at many top hotels around the world. This is one of the best.
As you drive up I said to my colleague "look at this place!". Little did I know it was our hotel!
Greeted warmly from the start you are checked in and taken to your room. I actually found the desk staff the least friendly part...
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The ITC Maratha offers fantastic restaurants & Club Lounge - that's why I came again.
But the hotel URGENTLY needs renovation. Already when you arrive that paint is missing. It's not 5* anymore, sadly.
The Leela is now doing renovation - so IMO that's the place to stay near the airport now (and take a taxi to the restaurants of...
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Reviewed 29 September 2010
Reviewed 31 January 2009
Reviewed 1 February 2011
Dear Guest,
Thank-you for thoughtfully sharing your feedback with us.
It is our constant endeavour to give our guests an indigenous experience at ITC Maratha at all times.
Currently the hotel is undergoing renovation in a phased manner, for we do not want to inconvenience our guests and to this effect, you will be glad to know that certain areas...
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elevators are close to reception. very friendly staff. excellent food, though the buffet lunch needs improvement
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Dear Guest,
Thank you for thoughtfully sharing your feedback. Your review encourages us further to offer the very best in world-class hospitality.
We look forward to your next stay with us.
Yours sincerely,
D Kavarana
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You have to try the leg of lamb at Peshawri (sp.) - i love my food and have dined at some of the best restaurants in the world and it is absolutely up there as a taste sensation, on par with anywhere. outstanding breads & dhal and no knives and forks! room really nice and bar very cool. expensive, not...
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Dear Guest,
Your feedback is most gratifying and we take pride in offering our guests best culinary traditions. Here one can enjoy the subtle flavours of different cuisines, authentic to a particular culture and culinary style.
Indeed, in our specialty restaurants cuisines have been researched and refined to be a gourmet’s delight.
We look forward to welcoming you back at...
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Stayed here for one night. Absolute lovely. Decent swimming pool, lovely spa. Food was brilliant big selection buffet. The room was clean spacious & very comfy. Cant fault anything at all
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Dear Guest,
Thank you for taking time to share your feedback on Trip Advisor
We are happy to note your compliments on our hotel, the spa, the rooms and the restaurants.
The team joins me in thanking you for your gracious comments and we look forward to the opportunity of welcoming you back to ITC Maratha, Mumbai soon.
Yours sincerely,...
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It is very close to the airport and perfect for travelling people and holiday makers! The room was large and spacious and the bathroom was perfect! The restaurant was big and the breakfast had everything starting from typical south indian dishes like idli,dosas etc. to scrambled egg, fruits and juices. The hallways were neat and tidy and the staff was...
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Dear Guest,
Thank you very much for taking time to post a review of our hotel on Trip Advisor. We are delighted to know that you had an outstanding experience at the hotel. It was our pleasure to have been of service to you.
We look forward to seeing you soon.
Warmest regards,
D Kavarana
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I was upgraded to an executive room, that was perfect. The amenities in the room and attention to detail are unique. Very comfortable bed, nice linens, everything you could want while away from home. The restaurant choices are excellent, although I only tried two. Service is excellent, typical of the major Indian hotels. I wish I had time to swim...
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Dear Guest,
Greetings from ITC Maratha!
Please accept our heartfelt gratitude for your most gracious compliments. It is our endeavour, at ITC Maratha, to provide you the best experience possible and feedback such as yours encourages us to excel higher.
We are glad to know that you had a comfortable and pleasant stay with us and we look forward to...
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The hotel is ideally located near the international airport, but is some distance (and significant time!) from the tourist centre of Mumbai. It offers a complete luxury oasis from the chaos of traffic and the building work going on outside the hotel (new airport terminal / infrastructure). The hotel itself is very pleasant, the majestic atrium being a fantastic feature....
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Dear Guest,
Your feedback is most gratifying and we are indeed very pleased that you liked the Blend of Victorian ornamentation imbued with Maharashtrian art. The Oriel windows masked by the Rajasthani-style stone screens overlook the coffee shop. Indeed, the architectural features express a confluence of European and Indian sensibilities.
It is our endeavour to offer our guests the myriad...
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