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All 74 Darjeeling hotels

Sinclairs Darjeeling

2.5 of 5
18 / 1, Gandhi Road,, Darjeeling 734101, India
Hotel amenities
Sinclairs Darjeeling
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Ranked #28 of 74 hotels in Darjeeling
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75 reviews from our community

    Trip type
Traveller rating
    13
    34
    12
    8
    8
Date Rating
kolkata
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 7 June 2013

One must avoid booking any room here .The place is worse than a railway retiring room or a dharamshala. Wastage of money...,location is on a dirty steep lane with stinking drains . Completely unhygenic. Rooms are never cleaned and have dirty floor and linens. Outdated old broken furniture. They charts 5000 Rs per day. Not worth 500 also. Beware of... More

Was this review helpful? Yes 4
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
11 June 2013

Dear Guest, Thank you for taking the time to post a review on TripAdvisor. It was truly disappointing to read the impressions you had following your stay with us. Please accept our sincerely apologies for the inconveniences experienced during your stay. We have taken into consideration all the different aspects you mentioned and rest assured that they are being appropriately... More

Bangalore, Karnataka, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 June 2013

The service was good but its priced too high. Its not worth the money. Also the approach road is too narrow and in a bad condition. When we had been there it was raining heavily and they didn't even bother to take the luggage and we had to walk up for 5 mins . Also there is no lift in... More

Was this review helpful? Yes 1
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
11 June 2013

Dear Guest, Thank you for taking the time to post your comments about your recent stay with us and for the points you raise. We are sorry to hear that you experienced some problems during your vacation and please rest assured that guest satisfaction is our primary concern and we are addressing the issues brought to our attention. We value... More

London, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 30 May 2013

From the start this turned out to be a very dissapointing experience. The decor needs updating and the whole building needs a deep clean. The service was poor, with the reception staff mostly playing snooker rather than tending to guests. Plus points: - Breakfast was good, nice selection and everything was fresh - Decent location with restaurants and the main... More

Was this review helpful? Yes 2
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
11 June 2013

Dear Guest, Thank you for taking the time to provide us with this feedback. I apologize for all the inconveniences caused and please note that we are paying special attention to this review. We are working on changing and improving the different aspects you mentioned. We’re sorry you received poor customer service and poor cleanliness which was unacceptable. We take... More

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 9 May 2013

This hotel is the most ill maintained ,unclean and inconveniently located place I have ever stayed in. The entry is through an uphill, dirt road full of muddy water running down leaking pipes. If you don't have a car at your beck and call this will prove to be really painful specially after dark when the road is not lit... More

Was this review helpful? Yes 4
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
14 May 2013

Dear Guest, Thank you for you valuable feedback. However, we are extremely sorry for the inconvenience caused to you during your recent stay. The concerns highlighted by you are important and our management team is looking into the matter. Please note that you stayed with us in December, and there was no problem with hot water. Running hot water is... More

Kolkata
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 April 2013

When I boarded this hotel they were still under some kind of a renovation work. Half of the things were not in working condition. The hotel was dirty and very poorly maintained. Food was ok in the restaurant with most of the menu not being served by the chef. Located atop a hill, getting to tis hotel can be really... More

Was this review helpful? Yes 1
See 3 more reviews by Gairik M for Darjeeling
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
4 April 2013

Dear Guest, Thank you for taking the time to place your feedback on TripAdvisor, in regard to your recent visit at Sinclairs Darjeeling. There can be no excuse for the unacceptable maintenance standards that you experienced. I am delighted to read that my staff were helpful on check out. However, I am sorry to read the complaints about the inconveniences... More

Kolkata (Calcutta), India
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 31 March 2013 via mobile

A very good property, nice cozy rooms, excellent view of Kanchenjungha, though approach road is very steep, slippery and smelly. The cozy makeshift bar come lounge with a pool table had us spend many enjoyable evenings inside when it was too windy outside. The game room had table tennis, carrom and few more indoor games. But some maintenance is definitely... More

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GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
3 April 2013

Dear Guest, Thank you for posting your comments on TripAdvisor. It is always a pleasure to hear positive feedback from our guests. We would like to apologize for any inconvenience that might have been caused during your stay with us. All your observations were shared with our staff who are taking the necessary steps to prevent those occurrences in the... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 March 2013

we stayed in this hotel for three days.Location of the hotel is not good. You have to cover a steep distance to reach it.Interior lobby, rooms are clean and well maintained.Hotel has all facilities like indoor games, restaurant, free wi-fi in the lobby etc.Breakfast served is excellent and we enjoyed ours stay in hotel.

Was this review helpful? Yes 1
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
4 March 2013

Dear Sir, It is a pleasure to read positive comments from guests like you. I am delighted to know that you enjoyed staying at Sinclairs. We hope you visit again soon and give us another opportunity to deliver to you the Sinclairs experience. We were delighted to host you! Do visit us on Facebook and stay up to date on... More

Pune
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 February 2013

Hotel location is not good. Approach road to hotel is bad, . Though hotel lobby is clean , rooms need some attention. Definitely not worth of money. Was bit disappointed with my stay. Hotel staff was good and service was good.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
20 February 2013

Dear Guest, It is a pleasure to read your review on TripAdvisor! Positive comments from guests like you help us serve you better. I am sorry to hear that your stay was disappointing. Please note that we have recently renovated the common areas of the hotel, and are planning to renovate all the rooms this year. With respect to the... More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 February 2013

We visited Darjeeling between 9th and 11th Feb, 2013. Resort itself is quite good with all basic amenities available. We had booked this hotel through a tour organiser. The reception as well as the restaurant staff was very cooperative. My wife being a pure vegetarian, we requested the restaurant staff to provide her a separate utensils and they readily arranged... More

Was this review helpful? Yes
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
20 February 2013

Dear Guest, Thank you so much for such a positive review. We are so happy to hear that you enjoyed your stay and appreciate you taking the time to post. Good to hear that your stay at Sinclairs Darjeeliing was comfortable and that you enjoyed your time and our hospitality. My colleagues are greeting you warmly back and looking forward... More

Mumbai
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 January 2013

Excellent view of the Kanchenjunga from the common balcony. The last climb up for about 100 mts is quite steep & energy sapping. The hotel could do with some maintenance with wall papers peeling off. Faulty electrical fittings : the power point would konk off once too often, the lights would flicker for quite sometime before coming ON. Staff were... More

Was this review helpful? Yes 1
GM_Darjeeling, General Manager at Sinclairs Darjeeling, responded to this review
5 February 2013

Dear Guest, Thank you for choosing Sinclairs while visiting Darjeeling and for taking the time to share your feedback. May we begin by expressing our sincere apologies for the disappointment caused to you and for the inconvenience you experienced. Guest satisfaction is our primary concern and it seems that on this occasion we fell short of fulfilling this commitment. May... More

 
 
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Additional Information about Sinclairs Darjeeling

Address: 18 / 1, Gandhi Road,, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites
Hotel Style:
Ranked #28 of 74 hotels in Darjeeling
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
For a tryst with the Himalayas, the one place of its kind is Hotel Sinclairs Darjeeling. The strategically located Sinclairs offers an inspiring view of Kanchendzonga on a clear day. Memories of that will never leave you. A few minutes pleasant walk from the town square Chowrasta, the hotel invokes the charm of an old country house. If the Himalayas are the piece de resistance of Darjeeling’s legendary charm, the hill station is full of magical beauties. Experience it all by being a guest at Hotel Sinclairs Darjeeling.A throwback to the Raj-era, the hotel exudes Victorian charm. Carved fireplaces, antique furniture, chandeliers and traditional artifacts will transpose you to a time you have always wanted to experience. Cozy atmosphere and warm hospitality will have you relaxed and fulfilled. You will enjoy the pampering by our friendly hosts and the “home away from home” feeling will ensure that you are comfortable throughout your stay at the hotel. ... more   less 
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Sinclairs Darjeeling
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