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Swissotel Kolkata Hotel Reviews, India/Kolkata (Calcutta), West Bengal

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Swissotel Kolkata

4.5 of 5
City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
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Swissotel Kolkata
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Ranked #5 of 175 hotels in Kolkata (Calcutta)
4.5 of 5 stars 230 Reviews
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230 reviews from our community

Traveller rating
    115
    94
    13
    3
    5
See reviews for
Families
22
 
Couples
36
 
Solo
29
 
Business
134
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Linz
1 review
“Best Hotel in Kolkata”
5 of 5 stars Reviewed 15 May 2013 NEW

Since this hotel was opened I stay always there when I am in Kolkata. Personell and service is excellent. Food is very good and you were welcomed by your name. Rooms are clean and personal respects your privacy in any way

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Review collected in partnership with Swissotel

Silchar
1 review
“Smiles everywhere”
5 of 5 stars Reviewed 8 May 2013

Nice hotel with all the expectation of a 5star property.. Proximity to the shopping mall and a dedicated entrance to the mall is a big plus.. Must stay.. 4 star rates.. 5 star service.. Very indian type..

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Review collected in partnership with Swissotel

Marco S, General Manager at Swissotel Kolkata, responded to this review
11 May 2013

Dear Guest Warm Greetings from Swissotel Kolkata. Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your... More

Pune
1 review
“Good Business hotel near to airport and industrial areas”
4 of 5 stars Reviewed 7 May 2013

Good Business hotel located in new town near to airport and also well placed near to shopping mall. Good quality rooms and service. Food and room services are expensive. Food at restaurant is OK. Can be better.

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Review collected in partnership with Swissotel

Marco S, General Manager at Swissotel Kolkata, responded to this review
11 May 2013

Dear Guest Warm Greetings from Swissotel Kolkata. Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your... More

Kolkata
1 review
“EXecutive rooms at swissotel”
4 of 5 stars Reviewed 6 May 2013

Good hotel, but a bit overpriced. All were good, the rooms brilliant the staff friendly, only they should provide both drop and pick up at the airport for executive rooms (currently they provide only1

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Review collected in partnership with Swissotel

Marco S, General Manager at Swissotel Kolkata, responded to this review
11 May 2013

Dear Guest Warm Greetings from Swissotel Kolkata. Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your... More

Bombay
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“ideal for Calcutta stop over”
5 of 5 stars Reviewed 2 May 2013

stayed there for a night enroute to Bhutan. the hotel is very conveniently located about 10 mins fro the new airport terminal. check in was smooth, breakfast good, gym very good with a knowledgable trainer and a great view. rooms more than adequate and food at the cafe swiss restaurant very good. the decor of the hotel was also very... More

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Review collected in partnership with Swissotel

Marco S, General Manager at Swissotel Kolkata, responded to this review
4 May 2013

Dear Guest Warm Greetings from Swissotel Kolkata. Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your... More

Tustin, California
1 review
“Swissotel - unreliable”
1 of 5 stars Reviewed 1 May 2013

Hi, My family (wife and a 8 month baby) and I were to fly out of Kolkata to the US on the 29th of April, 2013. Our flight out (Dragon Air) got cancelled and after a messy ordeal at the airport and staying awake all night, Dragon Air put us up at the Swissotel. The hotel cab picked us up... More

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Marco S, General Manager at Swissotel Kolkata, responded to this review
4 May 2013

Dear Guest Warm Greetings from Swissotel Kolkata. It is our pleasure and our privilege to have you stay at Swissotel Kolkata recently, and we thank you for taking the time to share your constructive and comprehensive feedback. We deeply regret the inconvenience caused to you regarding the billing at check-in. We truly understand your views and have taken cognizance of... More

Kolkata (Calcutta), India
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Perfect Spot for Business Flyers”
4 of 5 stars Reviewed 30 April 2013

Swissotel Kolkata is located very close to the airport. You can reach your destination within 10-15 minutes from the international or national terminal. The Hotel is attached inside the same complex as the City Center 2 shopping mall. The food at each and every restaurant is amazing. If you are planning to stay there I highly suggest you try any... More

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See 9 more reviews by Rahul G for Kolkata (Calcutta)
Marco S, General Manager at Swissotel Kolkata, responded to this review
4 May 2013

Dear Guest Warm Greetings from Swissotel Kolkata. Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your... More

Shillong
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“oasis of calm.”
4 of 5 stars Reviewed 27 April 2013

Stayed for 2 nights (april 2013). what impressed me was the speed of check in and check out. Staffs are friendly and constantly keeping a tab on services provided to make sure its upto the mark. Infinilty pool was splendid (clean , warm and not crowded wit excellent view specially at night). Abit of a distance from the main city,however... More

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Review collected in partnership with Swissotel

Marco S, General Manager at Swissotel Kolkata, responded to this review
30 April 2013

Dear Guest Warm Greetings from Swissotel Kolkata. Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your... More

Barkat Nagar
1 review
“Bad experience of service regarding transport to Airtport and wake up call”
1 of 5 stars Reviewed 26 April 2013

I had a flight next morning and asked Hotel people to give wake up call & intimation of transportation which was booked by the Hotel and full payment done in advance. However, Hotel people did not understand their responsibility and transport took other guest instead of me, it was a mess..due to which i missed flight and to get another... More

Was this review helpful? Yes

Review collected in partnership with Swissotel

Marco S, General Manager at Swissotel Kolkata, responded to this review
29 April 2013

Dear Guest Warm Greetings from Swissotel Kolkata. It was our privilege to have you stay at Swissotel Kolkata recently, and we thank you for taking the time to share your feedback. We deeply regret the inconvenience caused to you. We truly understand your views and have taken cognizance of the same. We always strive towards providing our guests the ultimate... More

Singapore
1 review
“SwissHotel Kolkata”
4 of 5 stars Reviewed 26 April 2013

This hotel is conveniently loacated near to the airport but far from downtown. Clean Hotel and Value for money. Though security is average since there is no security system to check outsider reaching to your floor. Also there is a cirisis with water supply especially availability of steady flow of hot and cold water. Option for resaturant is also very... More

Was this review helpful? Yes

Review collected in partnership with Swissotel

Marco S, General Manager at Swissotel Kolkata, responded to this review
29 April 2013

Dear Guest Warm Greetings from Swissotel Kolkata. Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your... More

 
 
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4.5 of 5 stars 230 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Very good” (23)
  • “Shopping mall” (19)
  • “City center” (8)
  • “Business trip” (6)
  • “Food quality” (6)
  • “Swimming pool” (5)
  • “Swiss Cafe” (4)
  • “Executive room” (4)
  • “Open air” (3)

What travellers search

  • swiss hotel kolkata

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Phone Number:
Region: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Kolkata (Calcutta)
#6 Business Hotels in Kolkata (Calcutta)
#7 Family Hotels in Kolkata (Calcutta)
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Swissotel Kolkata is Kolkata’s newest five-star luxury hotel near the airport and is attached to a mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail.Choose from 147 elegantly appointed guest rooms, including 59 suites with large open-air terraces, each with its own spectacularly exclusive outdoor Jacuzzi. Executive rooms and the Swiss Executive Club lounge provide additional luxury and exclusivity. The award-winning rooftop Sky Lounge is the jewel of the hotel’s three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility – and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata.Swissotel Kolkata’s alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata Hotel
Swissotel Kolkata India/Kolkata (Calcutta), West Bengal

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Swissotel Kolkata
City Center New Town, Action Area 2D Plot No. 11/5, Rajarhat
Kolkata (Calcutta) 700157
India
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