Nice location, nice rooms and quality. Services is good and staffs are cooperative in every things :) . food is some what like ok ok if included in room rent. Otherwise good and up to your mark. It is near by place to market, metro and heart of city but expensive.

Its good! Staff are good. Services are fast when ordered. Overall good experience. Food quality is good. Its very much near to Park Street so location wise good fro people who want to visit the main areas of Calcutta. Only the surrounding buildings are old and the road in front is one way.

I checked in at this Hotel on 8th Feb'2013. Its location is grt8. Park street metro is nearby - a grt8 plus point. Rooms were clean and comfortable - not so big. Staff members were well mannered and decent. They are experienced and old luvly people. But the most disturbing thing is the street noise at night. The street dogs... More

We checked out of the overpriced Fairlawn Hotel into this middle range Indian business hotel 5 minutes from the Park Street metro. It's not on Sudder Street which means you don't step outside the door and get hassled. Heera is quiet which is a big plus in Calcutta. Hot showers 24 hours a day, clean large room and all the... More

We stayed at this hotel for 2 nights in Jan 2013. There are various categories of rooms described as standard, deluxe, super deluxe etc. We stayed in the premium category of rooms which had a lot of street noise, unclean linen and very little space within the room. The furniture used looked like half a century old. The saving grace... More

Coming in to kolkata as a school group from Abu Dhabi to work for the missionaries of charity, we checked in to the hotel and went to our rooms to get freshened up, only to se my bathroom filled with moss and a thick millipede wrggling about the tub. The staff were kind but fairly too old to give any... More

WE WERE CHEATED ROBBED ! Airfares quoted was charged almost 45 thousand extra ! We were promised free drinks coz we opted for the MAP but to our horror we were charged 19 drinks perday (some days we never even got them ) for our seven days of stay! We had to beg the hotel ppl to switch on the... More

If you've fallen in love with the old Wine like charm of Kolkata, then this hotel might just add a pinch of salt to taste. I did not much take it as a positive pinch, maybe I'm not used to overdose of Salt. When i checked into the hotel, I was given a Single bed simple room, when actually the... More

I had to check in here after not getting any hotel nearby, and it was almost 10pm. There were six of us, including a three-year-old kid and her mother. The manager told me he can give us three deluxe double-bed rooms at standard price. It was a tempting offer, and since it was late and the kid was sleepy, I... More