Stayed here many months back and it was not a great experience. The location is though really good. Went back this month and stayed 2 nights - It was a disaster. We booked and had a writtenconfirmation for taxi at hotel but they conveniently sent the taxi for another customer. The lobby was a mess under construction with no place... More

The rooms are so narrow you hardly have any space to move around in Not worth the price tag , despite the adequate wifi, the choice of food is good but the quality isn't up to mark. especially as you are only a 5 minute walk from some excellent establishments near Park Street. More

My family and I stayed at the Dee Empressa for just 1 night and found it very acceptable. We arrived at the hotel in the early morning after taking a night train from New Jalpaiguri. Checking in early (8:30am) was no problem. Since we were only staying there for 1 night, we booked an executive single room. The room was... More

stayed here for 3 nights. its not on main road but looking at the budget issues, we were offered to be here. food was ok but the rooms are too small and cleanliness was only average. worse i was on 5th floor and 14 hours the elevator was not working and i was running up and down as they have... More

Don't touch this with a dirty stick. Pokey rooms, no license, and I had £200 worth of travellers cheques stolen from my room. Don't go. More

The rooms were small but lovely, nicely decorated, very comfortable beds (we stayed in a deluxe room). The reception, room service and catering staff were very smiley and friendly. We only ordered food at the restaurant once and that took a long time to come, the waiter seemed confused and didn't bring us all the things we ordered. But the... More

As couple of other reviewers told about the hot water issue, even I faced the same being in this hotel. when you had a important meeting to attend in the morning and suddenly find that you don't have hot water in the bathroom, you definitely feel good. Moreover, I can see some stains in the bed as well.... Other than... More

The is hotel located just off the park street on the kids street. The hotel is small but has functional rooms. Try booking it on the interest since they charge less when booked thru travel web portals as compared to walk in customers. The hotel has complimentary wi-fi services and good breakfast in the morning. They also offer to pack... More

I stayed at this hotel in October 2010 for three nights, and went there again on December 22, 2010. I felt cheated! I got a worse room, the water supply failed in the night, there was no warm water supply in the bathroom in the morning, the hanger in the closet could not withstand the weight of an ordinary trouser,... More