Location wise it is good. Rest is average. We had calls from well wishers while we were out , but we were never informed. Maintenance was horrible. Fridge was not working probably due to problem in socket. It was not fixed during our six days stay.

After a train trip from Delhi to Kolkata we arrived at the Hotel and were greeted by friendly ataff at reception and shown to a deluxe room on the 5th floor. The room was spacious with a comfortable king-size bed with soft pillows which is hard to find in Indian hotels. The room is clean with small frig which was... More

Where to begin? My (Australians and Canadians) group was booked here for two nights. We stayed one. After arriving off the train from Delhi exhausted, the one room promised on arrival was not ready, the dining room was not open and nothing was on offer. The last room (mine) was ready by 1.30pm. We had lost more than half a... More

Stayed here for 8 nights for the cricket. Booked the so-called deluxe room 410. Room itself was fine but very overpriced for the area. Fridges in all rooms don't work. My room was next to a store room. The noise at night from staff moving furniture was almost unbearable. I spoke with the reception and the staff but this continued... More

Stayed here for nights. The hotel is just fine for the tariff. - Rooms are quite small. - Room service was alright. Food wasn't bad either. - Breakfast spread wasn't elaborate but filling and quite hygienic. - Newspaper is delivered in the morning. - Taxi's are available outside as well as with the hotel. Airport transfers is available but didn't... More

my daughter and i stayed for 3 nights in november 2011 air conditioner not working no hot water most of the time the fridge acted like a heater and to top it off i was over charged rs 1500 on my credit card which i found out when i returned home to australia. after more than a dozen e-mails and... More

Quite up-scale place for our needs and also quite expensive. If you are looking for some cheaper place, you will find plenty around this location - no need to stay in this one. We were group of 4 adults and we stayed in 2 different rooms (on 2 different floors). Our experiences differed dramatically. Our room (4th floor) was clean,... More

hello friends, i had stayed at this hotel recently. i was compelled to stay as we had a conference and had already booked the rooms and also the banquet. i feel that you can not get stay at more worse hotel in kolkata. it is gods gift to the owner of this hotel that h is still able to do... More

Stayed here many months back and it was not a great experience. The location is though really good. Went back this month and stayed 2 nights - It was a disaster. We booked and had a writtenconfirmation for taxi at hotel but they conveniently sent the taxi for another customer. The lobby was a mess under construction with no place... More