The location was great as it is close to a variety of restaurants (both fast food and sit down), Walmart is nearby in case you need to pick up anything you forgot, the staff were very friendly and helpful, the rooms were clean and comfortable, and there was a wonderful outdoor area if you were going to be staying any... More

I have been traveling for work over the past year and a half. I have always stayed at the Best Westerns due to their convenient locations and the cleanliness of the rooms and the friendliness and helpfulness of the staff and managers. I particularly enjoy staying at the Best Western in Gadsden Al. I enjoy it so much that I... More

We have been staying at this hotel since it opened, we made the first reservation for the next years Talladega race. Never had a problem with any reservations until this year. We made a reservation for a King non-smoking room, if possible a handicap room, on the bottom floor. We received a confirmation for the handicap room! I have severe... More

Our group was not aware of the remodeling (major) prior to arriving. They were not listed on our garmin but our directions with Map quest worked fine. The rooms were clean and the area was quiet. We made reservations in Dec 2012 to come to Talledega Race and the hotels book QUICKLY.

They were remodeling when we were there. The room was very nice and very clean which had to be a challenge to housekeeping with all the dust. Location is very convenient to restaurants. The breakfast area was closed for remodeling, so they provided us with vouchers for a free breakfast at McDonald's right in front of the hotel. The clerical... More

They were undergoing renovations but that did not cause any problems at all. We always use this hotel on our trips to and from Texas with our camper. Only hotel we stop at. Stay in the camper the rest of the time. Best Western has everything we want in a hotel. Clean and reasonably priced

My husband and I stay at the Best Westerns a lot but this location has been my favorite. The staff was a blessing, very hospitable and went out of there way for us. Shauna helped us with all questions. They are currently remodeling but still manage to keep a very clean and friendly environment. Housekeeping kept the room nice and... More

This Best Western was a disappointment...initially, our electronic key did not work, we were placed on the third floor when there appeared to be many vacant rooms, the front desk attendant had to be summoned when we checked in, and our room was poorly furnished (two straight back armless chairs, a small table, considerable free/empty space along walls, stain on... More

The staff was very friendly and helpful. The room was very clean, neat and comfortable. The hotel was easy to get to from the interstate and close to eating shops and shopping. I had a very comfortable night and enjoyed the breakfast.