The hotel staff is not very friendly. It took almost 30 mins to check in because we booked with another site and not directly through the hotel. When we got to the room and opened the door the smell was so rancid we would not even go in. The hotel in general did not seem clean. The floors around the... More

Upon arrival we encountered friendly staff, she told us where it would be easy for us to park, we have a large truck and long trailer. She upgraded us to a suite w/queen bed, it was a really nice room. Our suite room had a sitting area, tv, fridge and desk. The bed was comfortable as were the pillows. The... More

Stayed here for two nights while visiting the Barber Museum. The rooms are large and that made sharing the room with a friend that much nicer. Nice lobby and they have a great breakfast with hot food. Staff was very friendly and helpful. You can easily walk to some good restaurants and I like that.

I came just before 10 in the evening for my last evening in the US. Many thanks to Jenny who was very polite and even opened the swimming pool for me. Room was excellent and the breakfast did the job! No complaints here! It is like other reviewers advised kind of tough to get here and you need to follow... More

I stayed here while attending an event at Barber Motorsports. It was about a 10 minute drive to the park. The hotel is VERY close to the interstate and I noticed some noise from the interstate while in the room. The location takes a few strange turns from the main road to get to the hotel so your GPS may... More

We stayed in a two queen room in July 2012. Our group consisted of my wife and I and our two kids. The exterior was clean and new in appearance. The lobby was also very clean and the check-in was quick and efficient. The front desk employee was very friendly. Our room was very spacious and clean. The bathroom was... More

We stayed in the local Days Inn last time and thought maybe this hotel would offer a little nicer accommodation. For the difference in cost, we found several smaller things added up to disappointment. 1) Breakfast - was just ok. Eggs looked like pre-frozen patties (yes, patties) someone put in a microwave or steamer. Waffle machine was decent. Pastries were... More

Saw a special on tv with best western ceo and the chains commitment to cleanliness. We thought we would try it out. The hotel was only 6 years old so it had a newness feel. The rooms were clean ans we got a good deal directly from the bw site. This was a 5 star until breakfast. It was a... More