Booked online and nothing stated was accurate. No Internet connection, no breakfast, no mini refrigerator or microwave. There wasn't even a phone or clock. We did get one bar of soap, three soiled towels, plenty of cob webs and roaches. The room was dirty and smelly. With walls so thin we were up all night listening to the neighbors tv.... More

My family could not stay here because of the gross neglect for basic house keeping. I was promised a full refund and have not recieved it yet. What is the hold up now Jeremy? You gave me your word that I would receive a full refund and have not received it yet. We have talked on the phone many times... More

We were evacuating from hurricane Isaac a few weeks.This was an important trip for Me my wife an newborn,simply because our home was completly destroyed from hurricane Katrina.All the motels in this area was booked up except for this Knights Inn.The property appeared to be under renovation,however we checked in Mr.Jeremy showed us a room downstairs as we requested &... More

After driving several hours to Gulf Shores my family and I stopped at this Knights Inn - Prattville, AL. Before I entered the room my wife said to get our mony back that there were roaches everywhere and the towels were soiled and smelled like feces. A guy that worked there aplogized and said the maid had quit. I said... More

They have horrible employees. They gave us 1 towel that was the size of a hand towel. No extra pillows or blankets. Would not give us our money back when asked door bc the poor service. And the room stunk horribly.

This has been the worst experience ever first I need a place for my three children, my boyfriend and myself to stay. I paid a week which was $220. Then the maintenance man offers my boyfriend a job plumbing and he fixes two toilets offers him $100 which he does not pay him then they other me a job cleaning... More