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The Peninsula Shanghai

5.0 of 5
No.32 Zhongshan East First Road, Shanghai 200002, China (The Bund)
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The Peninsula Shanghai
Ranked #7 of 3,037 hotels in Shanghai
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517 reviews from our community

Traveller rating
    373
    100
    26
    11
    6
See reviews for
Families
58
 
Couples
142
 
Solo
22
 
Business
76
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Shanghai
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 May 2013 NEW

Wonderful hotel. Service is very good. All the staff are amazing. I can't imagine being in Shanghai at any other hotel. I really value the service in Concierge. but all the staff welcome me like a family member...

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Melbourne, Australia
Top Contributor
57 reviews 57 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Want to be treated like a King and Queen? - Tired of other hotels treating you like a pawn in the game of hotel mismanagement? Then look no further !! - Peninsula Shanghai is the place for you! We have now stayed at the Peninsula in Hong Kong, Tokyo and Beverly Hills in addition to our latest stay in the... More

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Israel
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 May 2013

I stayed at the The Peninsula Shanghai and would highly recommend it - because of the location, the interior design, the outstanding service, the comfortable and the spacious room. Nothing is overlooked to make our stay an excellent experience. Highly recommended!

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Bloemendaal, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

What a way to start our two week trip through China! We came to the hotel after a long haul flight from London early in the morning. But without any hassle got our two rooms. Went to sleep for a couple of hours to start our first day in Shanghai. From that moment on we felt at home. Beautiful appointed... More

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ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
14 May 2013

Dear errosk, Thank you for your wonderful review of our hotel. We pride ourselves in offering an attentive, personal experience to make your feel “at home” and I am glad that you felt as such. I agree that the small details count and the team are always on hand to assist however they can. Once again, thank you and I... More

Huntly, United Kingdom
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 11 May 2013

this hotel is spectacular and a fitting addition to this wonderful chain..beating mandarin oriental,raffles,shangri la and even orient express.We have stayed in Beijing,shanghai ,Bangkok and have now booked to stay for 9 nights in Hong Kong in October. shanghai is a difficult city but peninsula allow you to do everything in total style..you simply cannot experience any better experience in... More

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ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
14 May 2013

Dear Geordie2666, I appreciate your kind words about our hotel. I am glad that you have also been able to experience some of the other Peninsula Hotels around the world. I am sure you will enjoy your stay in our wonderful Hong Kong property. Thank you for your comments about offering complimentary breakfast or spa. We often offer packaged rates... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 9 May 2013

I wanted to move in to our room! It was so nice - fabulous view of the riverfront, great service and the room was one of the nicest I have stayed in! We had a separate walk in closet/dressing area and a bathroom across the hall. The main part of the room was very spacious and so comfortable. There was... More

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ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
14 May 2013

Dear angie005, Thank you for your review. I am delighted that you enjoyed your stay and that you found the room to be so comfortable. I agree that the Valet Box is a particularly unique and convenient feature! I look forward to welcoming you back again soon. Best regards, Gareth Roberts Hotel Manager More

Sofia, Bulgaria
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

The peninsula hotels are absolutely amazing and this one is no exception. They all come with a fountain, two lions on the front door and high end shopping. The most amazing of all things is how the rooms are furnished, at least our room - we stayed in the executive suite. The furniture is neither too much, nor too little,... More

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ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
12 May 2013

Dear angel4etomimi, Thank you for your lovely feedback about your stay with us. I am glad that our staff was so attentive and able to assist with you requests. They are always willing and eager to do anything they can to take care of our guests’ needs. Thank you for your comments regarding the restaurant breakfast which we shall take... More

PA
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 May 2013

Wow. Picked up at airport by concierge and driver. Escorted to our room by concierge and shown amenities and features. Room to "die for"!! Beautifully appointed. Every detail though out. QUIET. Bed was so comfortable it was hard to get out, but once you are in the rainfall shower you wonder how you will get out of the shower!!! Food... More

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ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
10 May 2013

Dear DrJackPA, Thank you for your lovely review of our hotel. I am so glad that you enjoyed your experience with us. Many guests seem to agree that our beds are some of the most comfortable one can find and of course the rain showers are most invigorating after a long flight! I look forward to welcoming you back again... More

Sterling, Virginia
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 May 2013

For sure one of the best hotels in Shanghai. starting with the airport pick up, room check, room quality and interior, service, room view - everything just outstanding. The food in thr Chinese restaurant also excellent but very expensive, too expensive. Overall The Peninsula is more than only a hotel and therefor full points.

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See 4 more reviews by KHO K for Shanghai
ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
6 May 2013

Dear KHO K, Thank you for your review and rating, I am glad that you felt that everything was outstanding! I also appreciate your kind words about the food in Yi Long Court, our Chinese restaurant, and also take note of your comments regarding the pricing. We constantly review our menus to ensure we offer a wide range of dishes... More

St Petersburg,Florida
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 April 2013

This hotel absolutely lives up to the reputation of all Peninsula Hotels. The warm greetings by name, abundant staff, gorgeous flower arrangements, and a complete "can do" attitude sets this apart. Our room overlooked the Bund and it was fascinating to watch the continual traffic on the river. At night we got a light show from the towers and skyscrapers... More

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ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
30 April 2013

Dear robertandlynell, Thank you for your comments. I am truly delighted that you enjoyed your stay at The Peninsula Shanghai. We pride ourselves in having a team of hospitality professionals who are ready to make your stay a memorable one in any way possible. I also agree that our hotel provided the perfect backdrop for the beautiful cars parking in... More

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Hotel Summarization (Beta)

What travellers say

  • Art deco(11)
  • Sir Elly(11)
  • Nail dryer(8)
  • Very good(7)
  • Star hotel(6)
  • Swimming pool(6)
  • Great location(5)
  • Yi Long Court(4)
  • Lobby restaurant(4)
  • River view(4)

Additional Information about The Peninsula Shanghai

Address: No.32 Zhongshan East First Road, Shanghai 200002, China
Phone Number:
Region: China > Shanghai > The Bund
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 3,037 hotels in Shanghai
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
The Peninsula Shanghai Hotel
The Peninsula Shanghai Hotel Shanghai

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The Peninsula Shanghai
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