I have never stayed at a Ritz-Carlton hotel before, which are normally rated 5 stars, so I really can't compare. However, while booked here for 3 nights on a recent" China highlights" tour, we found this place ( which was rated by the tour operator as a 5 star hotel) to be as described. We felt this place was truly... More

My wife and I stayed here for a 4-night holiday in May 2013. We were on a room-only basis so cannot comment on the restaurant. Our room was large, clean, well-equipped and comfortable, with a good seating area and desk. I find it difficult to sleep on hard beds (which are common in China) but I need not have worried... More

We stayed 4 nights at this hotel. The price is great as I booked way advance from Marriott reward site. We love the design of the rooms. Everything is modern, well thought out, comfortable and have a luxurious feel. Only thing is our price does not include breakfast and the breakfast at the hotel is extremely expensive. We eventually found... More

We stayed at this Hotel for five nights in April, 2013. The rooms were clean, the location was Great -- Near the Metro. The Staff was helpful and Friendly. The Breakfast was Fantastic. It was the very best hotel we stayed in while taking a tour of China.

I stayed here for 2 nights in mid April. I am a frequent visitor to Shanghai but this was the first time I have stayed in this hotel. At check in I was told the room with a king bed that I had reserved was not available and I would have to have a twin room instead. This was not... More

We just recently stayed here for 3 nights. The rooms are extremely large for Asia, and the fit and finish is excellent. The staff is nice, but did not seem up to the standards at other Asian hotels. Some of our dislikes were the very weak water pressure in the shower, and the malfunctioning air conditioning that could not keep... More

I have stayed here during a business trip to Shanghai. It's a nice business hotel, big & clean rooms, good break fast and friendly staff. Most of the staff speaks English. Room facilities like Internet are good. I will definitely stay again.

We stayed in this hotel as a part of an escorted tour. The lobby was impressively large. The front desk personnel were very co-operative. Offered and made me a member of the rewards club at no cost and saying that internet would be free. There was free wi-fi in the lobby area. There was a big room by the side... More

I visited this hotel recently with a tour group and I was very pleased with the stay. The room was clean and quite large and the beds were very comfortable. I also loved the comfortable pillows. The breakfast was very good with a nice variety. The staff was very willing to please and very friendly.