I stayed for a work trip over three days in March 2013. The bedroom was spacious and comfortable. The hotel let itself down on two main points: 1) The hotel claims there is Wifi, but really there is none in the rooms (that covers all rooms and floors. None of my colleagues had wifi). For Wifi, you have to go... More

I stayed at the Hotel Nikko on a business trip. The hotel is exceptionally clean and my room was boutique standard, very modern and stylish. The service in the hotel is very good, staff are welcoming, however they lacked an acceptable standard of English - I felt that they didn't understand and some things got lost in translation - however... More

It is spotless hotel. Very clean and service is perfect. Room has a nice work desk and lots of little extras. Only problem with this hotel is right next to elevated highway so make sure you ask for garden room.

On my first stay in this hotel, I found it magnificant and awesome. The hotel lobby is big and plenty of space around. The restaurant offers great food. To my amazement, I could also find some Indian fodd being served there. I was impressed. The rooms are exceptionally big, clean and well maintained. The hotel offcers both wired and wifi... More

I didn't know quite what to expect. Many reviewers are quite right: only the lobby has free WiFi and the staff have limited English. The 2-king singles bedroom on the 8th floor (our room was above the main entrance), however, was most impressive, being clean and well-appointed. There is a power socket that fits pretty much all major plugs (so... More

I stayed 1 night recently at the Nikko Shanghai the week before Christmas and I was very impressed with the quality of the room and the service provided. This is a fairly new hotel in Shanghai (opened in 2010), spacious room with luxury bath (long bath with a TV on the wall, separate Shower stall, Japanese heated toilet), and very... More

Nikko is supposed to be a great hotel group, so we booked this hotel without a doubt. The room we were staying have a strong cigarette smell. We called the front desk, and they said there is no non-smoking room available. They can only provide a smell cleaning service for us. And what they did, is spraying the air cleaning... More

i've been many times and for weeks at Nikko hotel. I always found friendly staff, clean rooms, perfect bed and pillows, quiet, impressive pool area. In particular, after 8pm, the buffet is incredibly cheap, the cheapest dinner in Shanghai (as I am living here i can confrim you). and: classical music in the hall and dining area (but, please, change... More

I have stayed at Hotel Nikko on many occasions. The rooms are extremely luxurious, spacious and the king sized beds are great. The breakfast buffet has a huge range of both Western and Asian delicacies and the staff are efficient, and welcoming. The downsides are: Only about 5 English channels, and about 50 Chinese channels. Also, the temperatures in the... More