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All 3,039 Shanghai hotels

Hilton Shanghai

4.5 of 5
No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China (Jing'an Temple)
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Ranked #78 of 3,039 hotels in Shanghai
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1,206 reviews from our community

Traveller rating
    408
    607
    139
    40
    12
See reviews for
Families
49
 
Couples
99
 
Solo
107
 
Business
338
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

Here on business and really enjoy this hotel. The location is great, and the fitness center is open 24 hours a day. Plenty of machines to use, and male/female spas to relax in afterward. Within easy walking distance of the hotel are lovely restaurants and places to get great massages. The atrium lobby offers a great buffet breakfast (mine was... More

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See 2 more reviews by TallRedChicago for Shanghai
HiltonShanghaiHotel, Guest Relations Manager at Hilton Shanghai, responded to this review
17 June 2013

Dear Valued Guest, Warm greetings from the Hilton Shanghai—I hope this message finds you well on your journey onwards! Thank you for taking the time out of your busy day to submit your impression of your most recent stay with us. We rely on the feedback from our guests to understand what training and improvements are required at our property... More

Shanghai, China
1 review
2 of 5 stars Reviewed 12 June 2013 NEW

if you are looking for a welcome with a smile or expect front desk staff to meet with your needs - this is not the Hotel for you, On plus side House keeping credit to Hilton brand . My stay at this hotel was for business and I will not be staying here again ,travel often stressful and do not... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, Guest Relations Manager at Hilton Shanghai, responded to this review
15 June 2013

Dear Valued Guest, Thank you for taking the time from your day to submit a review of your recent stay with us. My colleagues and I truly appreciate any and all feedback we can get to understand what our guests value most during their visits. Your comments have been well-noted, and I apologize that our service shortcomings affected your overall... More

London, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 June 2013

Booked this through Agoda, very cheaply, and was instantly asked on arrival if I wouldn't like to upgrade to business class for 500 yuan/day extra - for this I'd get a "better room", access to the business suite, a free cocktail and free breakfast. Didn't sound tempting so I declined, and got a perfectly good room to average business hotel... More

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HiltonShanghaiHotel, Front Office Manager at Hilton Shanghai, responded to this review
13 June 2013

Dear guest, Greetings from Hilton Shanghai. Thank you very much for writing us a review here on tripadvisor. Sharing is always good, we truly appreciate you took the time from your busy day to send us the feedback. Please note that the in room wifi is at RMB 120 / day instead of 130. If you have any inquiry regarding... More

USA
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 June 2013

The newly renovated room bring back some sparks to Hilton Shanghai but quality is merely average as compared with Hilton Hongqiao. Location is excellent and central and view from high floor room and executive lounge is great. There is WiFi in the room with but you need to pay for it unless you are a Hilton Gold or Platinum member.... More

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See 3 more reviews by kim511 for Shanghai
HiltonShanghaiHotel, Guest Relations Manager at Hilton Shanghai, responded to this review
2 June 2013

Dear Valued Guest, Greetings from the Hilton Shanghai—I hope this message finds you well. We truly appreciate that you took the time from your busy schedule to share your impressions of your recent stay with us. I regret to hear that you were not more impressed with our rooms, especially in regards to the WIFI in the room. Still, I... More

Qingdao, China
1 review
3 of 5 stars Reviewed 1 June 2013

Nice hotel with expected Hilton brand quality overall. Don't bring any guests to the executive lounge or show up before/after happy hour hours. You will pay a lot more for snacks and drinks at the lounge then for a dinner afterwards. Staff and management have no flexability to adjust.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, Front Office Manager at Hilton Shanghai, responded to this review
3 June 2013

Dear Leonid L, Warm greetings from the Hilton Shanghai—I hope this message finds you well! Thank you very much for spending the time to share your impressions of your most recent stay with us. We are always eager to hear the feedback of our guests, so that we understand how to best focus our efforts in improving and providing a... More

Boston, Massachusetts
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 29 May 2013

The hotel's location is excellent, near Jing'An temple, a major transportation hub. You can pretty much go anywhere in less than 10 min. This hotel is one of the first ones built in Shanghai after China opened up 30 years ago so it's showing its age. The first night of my stay was in a regular room, and the room... More

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HiltonShanghaiHotel, Guest Relations Manager at Hilton Shanghai, responded to this review
2 June 2013

Dear Valued Guest, Thank you very much for taking the time to post a review of your most recent stay with us. We truly appreciate your perspective, as a regular guest of ours, towards our improvement and understanding what our guests value most. From your comments, I am pleased to know that you have enjoyed our executive rooms and location.... More

Clayton, California
Top Contributor
83 reviews 83 reviews
8 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 28 May 2013

The room and view were nice, but there was a problem with the overhead shower. No matter what was done, once the shower was activated, it was impossible to stop it from leaking. After two days and several attempts by the hotel maintenance staff, we were offered another room. However, by that point we decided to put up with this... More

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See 5 more reviews by Mikeview for Shanghai
HiltonShanghaiHotel, Front Office Manager at Hilton Shanghai, responded to this review
3 June 2013

Thank you ‘ mikeview ‘ for commenting us here on tripadvisor. I am glad that you liked our room and the view, indeed this is one of the well established hotels in Shanghai with great location. I am sorry to learn that the overhead shower was not working. In the past 2 years, we have been spending on the renovation... More

Seattle, Washington
Top Contributor
63 reviews 63 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 24 May 2013 via mobile

Just checked in and very unimpressed with this hotel. Definitely not up to Hilton standards. Although I am a Hilton HHonora member, the hotel gives nothing to loyal Hilton customers. Hotel is dated and old. Room is big but decor is very ugly. Yuck. Power outlet access in desk is recessed and useless for the many item a traveler needs... More

Was this review helpful? Yes 1
See 2 more reviews by 10RatsRock for Shanghai
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
28 May 2013

Dear Valued Guest, Warm greetings from the Hilton Shanghai—I hope this message finds you well on your journey onwards. Although I am disappointed to hear of your negative impressions of your recent stay with us, please know that we truly appreciate your feedback. As you mention that you left your submission upon your check-in, I strongly encourage you to approach... More

Houston, Texas
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 May 2013

This may not be the hottest hotel in Shanghai but it is also not the most expensive. It is still my first option after so many years of coming to China. Walking distance to restaurants, bars, shopping centers, offices and banking. Room is always in pristine condition. Take me to Hilton!

Was this review helpful? Yes 1
See 3 more reviews by fdekoster for Shanghai
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
28 May 2013

Dear Valued Guest, Thank you very much for taking the time to post a review of your most recent stay with us. We truly appreciate your perspective, as a regular guest of ours, towards our improvement and understanding what our guests value most. From your comments, I am pleased to know that you have enjoyed our rooms and location. We... More

Ashford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 May 2013

My wife and I were on a business / sight seeing trip in May 2013, arriving at this Hilton from the 4 Points Sheraton in Qingdao was a most definite drop in standard but at a much higher cost. The wi-fi free in the Sheraton was at the Hilton a chargeable commodity unless you wanted to be confined to the... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
28 May 2013

Dear Valued Guest, Greetings from the Hilton Shanghai—I hope this message finds you well. We truly appreciate that you took the time from your busy schedule to share your impressions of your recent stay with us. I regret to hear that you were not more impressed with our standards, especially in regards to our internet. Your comments for your varying... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(40)
  • Executive floor(22)
  • Executive Lounge(15)
  • Subways stations(10)
  • French concession area(8)
  • French concession(6)
  • Standard room(5)
  • Exec lounge(4)
  • Front desk staff(3)
  • Star hotel(3)

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China
Phone Number:
Region: China > Shanghai > Jing'an Temple
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 3,039 hotels in Shanghai
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 
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Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton Shanghai Hotel
Hilton International Shanghai
Shanghai Hilton International

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