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Four Seasons Hotel Shanghai Reviews, Shanghai

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Four Seasons Hotel Shanghai

5.0 of 5
No.500 Weihai Road, Shanghai 200041, China (Nanjing West Road)
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Four Seasons Hotel Shanghai
142 traveller photos
Ranked #33 of 3,038 hotels in Shanghai
4.5 of 5 stars 497 Reviews
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497 reviews from our community

Traveller rating
    257
    177
    47
    10
    6
See reviews for
Families
36
 
Couples
45
 
Solo
24
 
Business
118
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Australia
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed 18 May 2013 NEW

We just thoroughly enjoyed our stay at Four Seasons Shanghai. A quality hotel, impeccable surroundings, luxury at it's best. The rooms were spotless, large and of a high quality. The staff at reception were delightful, and most helpful. It's close proximity to Nanjing Road make this an ideal base with plenty of eating places around. The buffet breakfast was outstanding.... More

Was this review helpful? Yes
See 2 more reviews by Live-dream-travel for Shanghai
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent hotel. Great value.”
5 of 5 stars Reviewed 17 May 2013 NEW

Excellent hotel. Rooms are very large, beds are very comfortable. Bathroom beautiful and large. Great towls. Breakfast was excellent as well. The staff is very helpful and seems like they hire only or mostly English speaking people which is very helpful in comunication. Location is great and atmosphere is fantastic. It is not a new hotel but well maintained. 2... More

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Atlanta, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfection”
5 of 5 stars Reviewed 15 May 2013 NEW

Great property with a convenient location near Nanjing Rd. Excellent gym facility, incredible buffet breakfast and tons of closet space in the rooms for longer stays. This was my first stay in Shanghai and I was very happy with this property as my choice. The room rate was very affordable for the quality of service received.

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FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
16 May 2013

Dear Guest, Thank you very much for taking the time to post your review of your recent stay at the Four Seasons Hotel Shanghai. We are delighted to read that you enjoyed your stay and happy with our great location during your business trip. We truly value your loyalty and can’t wait to welcome you back, hopefully very soon! Sincerely... More

belonderful
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“fine hotel for business - not so great for tourists”
4 of 5 stars Reviewed 12 May 2013

I stayed with my family (including 2 small children) while my partner had a conference at the hotel. The night we arrived we were in a room with additional beds for children - far, far too small for our needs. The rooms aren't overly large - the usual bed, chair, dining space set up. They had some nice touches for... More

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FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
14 May 2013

Dear Guest, Thank you very much for taking the time to post your review of your recent stay at Four Seasons Hotel Shanghai. We certainly appreciate and welcome your honest feedback. Please accept our sincerest apology for the in-room dining and children's sleeping experiences. Your valued comments have already been shared with our Food and Beverage and Housekeeping teams for... More

Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
“Simply Excellent”
5 of 5 stars Reviewed 3 May 2013

Traveling for business, it's one of the best choice for Shanghai. I had a corporate fare and considering this the value for money was Outstanding. Executive lounge included, any type of facilities inside the Hotel.

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FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
5 May 2013

Dear Guest, Thank you very much for taking the time to post your review of your recent stay at the Four Seasons Hotel Shanghai. We are delighted to read that you enjoyed your stay and happy with our great location during your business trip. We truly value your loyalty and can't wait to welcome you back and experience our best... More

Paris, France
1 review
“Friendly service, excellent rooms”
5 of 5 stars Reviewed 2 May 2013

Perfect setting for a business trip. Practical, very good buffet-restaurant on ground level, excellent japanese restaurant on first floor. What a pity I had no time to test the SPA. You don't get the perfect Shanghai-view (to the Bund-skyline), yet you're close to Nanjing road to explore China's view of a consumer society. And the construction works around the hotel... More

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FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
2 May 2013

Dear Guest, Thank you very much for taking the time to post your review of your recent stay at the Four Seasons Hotel Shanghai. We are delighted to read that you enjoyed your stay and happy with our great location during your business trip. Also really nice to hear you enjoyed the breakfast buffet. We truly value your loyalty and... More

Cleveland, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Four Seasons Shanghai China Impressive”
5 of 5 stars Reviewed 28 April 2013

I was surprised at the great rate we received to start. Room was excellent. Work out faciltity was more than adequate. Breakfast was included and had one of the nicest selections I have seen anywhere around the world.

Was this review helpful? Yes
See 2 more reviews by IntlToyman for Shanghai
FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
2 May 2013

Dear Guest, Thank you very much for taking the time to post your review of your recent stay at the Four Seasons Hotel Shanghai. We are delighted to read that you enjoyed your stay and happy with our great location during your trip. We truly value your loyalty and can't wait to welcome you back and experience our best service,... More

Oslo, Norway
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“High expectations”
4 of 5 stars Reviewed 28 April 2013

The Four seasons is a good hotel. But with the prices I expect a little more than "good". The room was very nice, the upkeep of the room excellent. The gym was OK, but occasionally lacked towels and/or cold water. While I was in Shanghai the weather was beautiful, the terrace outside the pool was "out of service", no sunbeds,... More

Was this review helpful? Yes
See 2 more reviews by Regni for Shanghai
FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
30 April 2013

Dear Guest, Thank you for staying with us recently. Please accept our sincerest apology for the lack of Four Seasons service at the Health Club during your stay. We pride ourselves on personalized service and your experience is unfortunately far below our usual high standards. Your valued feedback has been shared with our Health Club staff for immediate improvement. Also... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“For that price?”
3 of 5 stars Reviewed 26 April 2013 via mobile

To be clear, I stayed at this hotel on business and was not paying myself. Yay! Everything is fine and dandy with nice rooms and excellent service. I really have no idea about it's position as I only had half a day to explore. The Shanghai Museum is about a 20 minute walk and worth the walk. If I have... More

Was this review helpful? Yes
FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
1 May 2013

Dear Guest, Thank you for staying with us and your precious comments. Please accept our sincerest apology for in-room dining experience not meeting your expectations. Your comments already shared with our Food and Beverage team for further review and improvement as appropriate. We pride ourselves on personalized service and your experience is unfortunately far below our usual high standards. Our... More

Istanbul, Turkey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Home away Home”
5 of 5 stars Reviewed 12 April 2013

The staff is amazing. Concierge was extremely helpful. Our rooms was big and the room amenities were fantastic. My child love the kids amenity - Well Done. Four Seasons knows how pamper kids. Not to forget the breakfast buffet - Unbelievable. Thank You ALL Esra

Was this review helpful? Yes 1
FourSeasons_Shanghai, Public Relations Manager at Four Seasons Hotel Shanghai, responded to this review
26 April 2013

Dear Guest, Thank you very much for taking the time to post your review of your recent stay at the Four Seasons Hotel Shanghai. We are delighted to read that you enjoyed your stay and happy with our great location during your business trip. We truly value your loyalty and can’t wait to welcome you back, hopefully very soon! Sincerely... More

 
 
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Four Seasons Hotel Shanghai
4.5 of 5 stars 497 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about Four Seasons Hotel Shanghai

Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons
Address: No.500 Weihai Road, Shanghai 200041, China
Phone Number:
Region: China > Shanghai > Nanjing West Road
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 3,038 hotels in Shanghai
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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Four Seasons Hotel Shanghai
No.500 Weihai Road
Shanghai 200041
China
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