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The Portman Ritz-Carlton Shanghai

5.0 of 5
No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
Hotel amenities
The Portman Ritz-Carlton Shanghai
Ranked #32 of 3,038 hotels in Shanghai
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668 reviews from our community

Traveller rating
    322
    239
    79
    20
    8
See reviews for
Families
40
 
Couples
65
 
Solo
43
 
Business
197
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Whittier
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 15 May 2013

We stayed at this hotel as part of a Viking River Cruise Tour. Our room was lovely. I would have liked to transport the bathroom to my house. The staff is very solicitous everywhere you go. We had breakfast at Tables with a buffet that had a varienty of food both Western and Chinese. Outside the front door and to... More

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Turin, Italy
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

As usual once I've to choose a location in Shanghai, the "Potama" is the choiche. A nice luxury accomodation, an incredible fine service, only incredible rooms and all what's needed available. Not secondary the position in Shanghai Nanjing Lu is the final completion for. A must, absolutely.

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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2013

This would have to be the most impressive hotel service experience I have ever had, the only downside I could fault was that I couldn't stay longer. This was my first time in shanghai and the faultless airport transfer was a welcome sight after 14hrs travel. when i arrived at the hotel, I was greeted and taken straight to my... More

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Alvin J, Manager at The Portman Ritz-Carlton Shanghai, responded to this review
2 May 2013

Thank you for choosing The Portman Ritz-Carlton, Shanghai for your recent stay, and I am very glad to read your comments and learn that you had an enjoyable stay with us. We certainly look forward to welcoming you back soon. More

New York City, New York
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 29 April 2013

I had the pleasure to stay there for 2 nights and all I can say is I didn't want to leave! For starters the location is very good . Right on Nanjing Road West, many places to shop and eat and the walk to People's Square or the Bund is very enjoyable. If you don't want to walk, taxis are... More

Was this review helpful? Yes 1
See 4 more reviews by MonteBurns for Shanghai
Marlow
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 25 April 2013

It has been a long time since my last stay. Not much has changed. Still fantastic service and quality. Free high speed wifi access which is important. Can't beat the hotel's location on Nan Jing Road.

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 25 April 2013

Quite possibly the best hotel in Shanghai, and many other cities. No detail is missed, and the service is beyond reproach. Everything is done to make you happy, and the most demanding will find this facility completely perfect. Its great when the entry staff recognize you and know your name. They are that good!

Was this review helpful? Yes 1
See 3 more reviews by MovinMovin for Shanghai
Blountville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

The Portman is a very nice place to stay. The staff are very caring and helpful. The hotel's location is in a nice neighborhood. There are several moderately priced places to eat nearby. A City Market grocery store is located just 100 ft from the lobby. The train stations are about a 10 minute walk away. The hotel has a... More

Was this review helpful? Yes 2
Minneapolis, MN
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 19 April 2013 via mobile

Hotel is impressive, as usual at the Ritz they attend to every need. The rooms are average size for Shanghai. Great toiletries from London! They leave 4 waters in your room every night which is essential in a country where you can't drink the water. A Starbucks next door tops it all off.

Was this review helpful? Yes 2
sask Canada
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 18 April 2013

This is a beautiful hotel , the rooms are decorated very beautiful the beds are comfortable, and the gym here is awesome. Food is great as well It is in a nice location as well with lots of shops and high end stores close by

Was this review helpful? Yes 2
Canberra, Australia
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 17 April 2013

This hotel personifies the Ritz brand and for the three nights I stayed i felt like a princess. The room was fantastic with a huge bath allowing me to have water up to my nack and my legs fully stretched out, a comfortable bed by Asian standards and amazing attention to detail with every aspect of breakfast, service jn the... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travellers say

  • Breakfast buffet(4)
  • Buffet breakfast(4)
  • Nanjing Road(3)
  • Would not recommend(3)

Additional Information about The Portman Ritz-Carlton Shanghai

Address: No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
Region: China > Shanghai > Jing'an Temple
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 3,038 hotels in Shanghai
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
The Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton Shanghai Hotel Shanghai
Ritz Carlton Shanghai
Portman Ritz Carlton Shanghai
Ritz Shanghai
Ritz-Carlton Shanghai
Shanghai Ritz
Shanghai Ritz-Carlton

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The Portman Ritz-Carlton Shanghai
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