I would rate this hotel good. But the options go from average to very good. Not sure why. Room was nice, ample, clean. It is a big hotel, but it was not noisy, which is good. Hallway carpet wasn't the cleanest, though. Staff was friendly and cooperative. Some rooms have great views of Pudong and The Bund, a plus. Some... More

This was a great experience to have been able to stay at a hotel that was first built in 1937, of course there have been many updates and advances since the '30s and this hotel has kept up with them. ( I would think that free wifi in the rooms shouldn't be a problem... but alas only in the lobby... More

This is a landmark hotel, positioned so well for the Bund and other attractions. There are 2 lifts visible from Reception to serve 16 floors! The a/c instructions are written in the darkest part of the bedroom on a gray background by a cryptic crossword compiler, not funny when you arrive at 11pm. But the main beef is management, not... More

We had a quick 36 hour stopover in Shanghai, and Broadway Mansions provided just what we needed. It is comfortable and historic, and the view of the Bund from our room (1115) was better than what you'd get at the Peninsula across the way without breaking the bank. Some of the furnishings in our room were a bit frayed, but... More

Staff were exceptional at this hotel. From greeting you on the footpath to service with a smile. Hotel is older style Art Deco so it won't suit everyone. Location & views are great. Upgrade to a corner suite for a few extra dollars. Breakfast was great offering large varieties. Bar/English pub was a fun place to start before heading out... More

Great breakfast banquet. Very large well appointed rooms. s Staff very friendly and helpful. English spoken at front desk. Excellent location on the Bund. Easy walking to Nanjing Road, and Tourist Site seeing buses. Asked for a non-smoking room and got such a room :) We had great meals in both the in-house Chinese and Japanese restaurants. Tip: our room... More

Where to begin? The front desk personnel were extremely rude. I asked for a bottle of water and they told me to go back to my room to get the bottle from there. I requested a non-smoking room and they gave me one that was smoking. When I asked to change they said they had no more rooms. The waitresses... More

Great location. good views. nice decor. service less than you would expect for this level of hotel. belle vue restaurant has no atmosphere and limited menu. smoking allowed in lounge bar. british bar nice, deserted and a bit hard to find. no pool.

Very well located hotel right near the Bung and a short walk to Nanjing Road. Comfortable rooms, some a bit small so if necessarily ask for another. Rates were competitive and generally well priced. Staff were friendly and helpful. Breakfasts in the main restaurant were OK, probably 3-4 star, but adequate. The Hotel has an executive floor for business travelers.... More