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All 3,037 Shanghai hotels

Holiday Inn Downtown Shanghai

4.0 of 5
No.585 Hengfeng Road, Shanghai 200070, China (Shanghai Railway Station)
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Holiday Inn Downtown Shanghai
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Ranked #189 of 3,037 hotels in Shanghai
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478 reviews from our community

Traveller rating
    83
    238
    120
    31
    6
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Families
21
 
Couples
65
 
Solo
49
 
Business
98
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Aachen, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

The HolidayInn Downtown at the Shanghai Train station is an OK hotel with a reasonable price. The rooms are good, clean and offer a good size, yet the location, service and overall management of the hotel could be improved. What I liked was the room itself which offered a good size and decent bathroom. The bed and pillows were comfortable.... More

Was this review helpful? Yes 1
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
21 May 2013

Dear Alfred58, Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for taking the time to make a comment feedback. We are doing our best to improve our service quality and standards in order to try and succeed in achieving the highest guest satisfaction as possible. Our staffs are undergoing training to... More

Beijing, Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 May 2013

クラウンプラザやホリデイインでは部屋のアップグレードやウェルカムドリンクなどのプライオリティーメンバーサービスがありますが、そのサービスはホテルによってまちまち。しかしここの場合は部屋のアップグレードの他にエグゼクティブラウンジの利用も出来ました。朝食も通常のブッフェレストランまで行く必要はなく、いつ行っても軽食とアルコール類まで楽しめたので大変助かりました。 This hotel group has the priority member shipment which give us room upgrade service, welcome drink service and so on, but those service is depend on the hotel you stay. This hotels service for members is really nice, I could use the executive lounge not only room upgrade. I didn't need to go to normal buffet restaurant for breakfast,... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
16 May 2013

nmks_jp様 この度はホリデイイン上海ダウンタウンにお泊まりいただき、そして当ホテルのサービス等について高く評価していただき誠にありがとうございます。我々スタッフ一同、今後とも変わらない高品質のサービスと施設をお客様に提供し、お客様から愛されるホテルにしていくため、さらに努力を続けてまいります。最後になりますが、お客様のご意見に深く感謝するとともに、またのお越しを心よりお待ちしております。 Dear nmks_jp, Thank you for staying with us at the Holiday Inn Shanghai Downtown and for your positive comment feedback. Our aim is to ensure that the hotel offers consistently high standards of service and facilities. Great Hotel, Guest Love, that’s always what we insist on and working really hard for. We are looking forward to the great... More

Cedar Crest
Top Contributor
107 reviews 107 reviews
77 hotel reviews
Reviews in 66 cities Reviews in 66 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 7 May 2013

We spent ten nights at the Holiday Inn Downtown - Great Wall Wing - in Shanghai and enjoyed an excellent stay! Although the hotel is often touted as a “business” hotel, we think it offers a great location for individuals traveling for pleasure. It’s just across the square from the Shanghai Railway Station and there is a metro station (Line... More

Was this review helpful? Yes 1
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
8 May 2013

Dear ExcellentAdventures, Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for your very positive guest comment review. It is always fantastic to hear that our guests had a pleasant stay with us and that our staffs’ service was helpful and able to assist you with everything you needed during your time... More

Liverpool, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 May 2013

For the most part this Holiday Inn was of the same value/standard as other Holiday Inns that I've been to around the world but it fell short in a few areas that really spoilt it for me. It was the first hotel I stayed at as part of a two week tour of China and it was by far the... More

Was this review helpful? Yes 1
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
6 May 2013

Dear ElDubElPool, Thank you for choosing to stay at the Holiday Inn Shanghai Downtown and for taking the time to make a comment review. I would like to sincerely apologise for the discomforting experiences you encountered during your stay with us at our reception and you accommodation. We try our best to ensure all our guests are able to relax... More

montreal
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 28 April 2013

Good holiday inn quality. Breakfast buffet was fabulous. Advertised seafood buffet for dinner was very disappointing. Did not seem to recognize or distinguish Priority Club Gold status. Cabs outside the hotel chose which fares to accept. Staff was helpful, but did not seem to want to go above and beyond.

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
2 May 2013

Dear montreal478, Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for taking the time to make a comment feedback. We are very sorry to hear that you were not fully satisfied with some of the services at our hotel. We are doing our best to improve our service quality and standards... More

L.A.
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 25 April 2013

Stayed again on another leisure trip to Shanghai. I have commented on this hotel before but I want to write another review that the hotel deserves. This property is not the Grand Hyatt by any stretch but I give it an honest 3.5-3.75. What makes it unique is that you can always count on consistent service from a very well... More

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See 3 more reviews by Steve-JL.a. for Shanghai
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
2 May 2013

Dear Steve-JL.a., Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for your very positive guest comment review. We are happy to know you found our staff and service hospitable, it is always encouraging to hear and it helps us motivate even further service quality to our guests. However, I am sorry... More

Dhaka City, Bangladesh
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 April 2013

Stayed there for 3 nights in a very tight scheduled business trip. Didn’t really get much time to explore it, but it was very nice overall. We stayed in the executive level. Rooms were very clean and spacious and featured many modern amenities. The room had internet service for US$15 per day which I found to be a bit high.... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
19 April 2013

Dear MehreenAhmed, Thank you for choosing to stay at the Holiday Inn Shanghai Downtown and for taking the time to make a comment review. To hear our guests are pleased with our accommodation and services is always a pleasure. I can inform you that we now offer free WiFi routers for our guests to use in the guest rooms and... More

Vittorio Veneto, Italy
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 April 2013 via mobile

I often use to stay because on hotel side u have . Train station, free bus to pudong airport, metro, all u need when no need lost time, easily to connect u with shanghai, rooms and spaces are ok, prices are always honest,

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See 3 more reviews by toto196 for Shanghai
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
16 April 2013

Dear toto196, Thank you for staying with us at the Holiday Inn Shanghai Downtown and for your positive comment feedback. It is always reassuring and a pleasure to hear directly from our guests that our good location is appreciated and of good value. Thank you once again, your comments are of tremendous value to us and we look very much... More

Redhill, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 April 2013

We stayed at this hotel twice during our recent trip. We found the hotel to be well located, clean and roomy. The train station and metro are close by, making it easy to get around the city by public transport. There are also a number of restaurants across the road (a noodle place, a dumpling restaurant, McDonald's, KFC, etc). Breakfast... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
14 April 2013

Dear TimTam3, Thank you very much for choosing to stay with us at the Holiday Inn Shanghai Downtown and for your very positive guest comment review. To hear our guests are pleased with our accommodation, services and location is always a pleasure. Your review helps us gain motivation to further improve our service quality as we do our best to... More

Inverness, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 April 2013

I have stayed in other Holiday Inns in various parts of the world and this ranks among the best. The girl checking us in was a little "stiff" but all the other staff especially the concierge staff were wonderful and helpful. The hotel has a stock of leaflets showing the hotel name in Chinese script which is very handy for... More

Was this review helpful? Yes 1
mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review
9 April 2013

Dear Alec513, Thank you for choosing to stay with us at the Holiday Inn Shanghai Downtown and for your very positive comment review. It is always fantastic to hear that our guests are pleased with our service and have had a pleasant stay with us. However, I am sorry to hear you were not fully satisfied with your dinning experience... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(6)
  • Buffet breakfast(5)
  • Great Wall wing(5)
  • Railway station(4)
  • Star hotel(3)

Additional Information about Holiday Inn Downtown Shanghai

Address: No.585 Hengfeng Road, Shanghai 200070, China
Phone Number:
Region: China > Shanghai > Shanghai Railway Station
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #189 of 3,037 hotels in Shanghai
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Choose the dramatic, twin-towered Holiday Inn Shanghai Downtown for its vibrant Puxi district location and excellent rail links.The grand Holiday Inn Shanghai Downtown is a landmark in commercial Puxi district with its 2 towering wings with separate marble atrium Lobbies. High-speed CRH trains whiz to the Jiangsu Province and Beijing from Shanghai rail station, 200 metres away, and Hongqiao International Airport is a 30-minute drive. Arrive via the close North-South Inner Ring Road and use our underground parking area.It's just 15 minutes on the Ring Road to The Bund, where historic merchants' buildings line the Huangpu River. Meet in the huge Lobby of our 14-storey, tourist-orientated Plaza Wing for tours of the affluent shopping district of Xin Tian Di, 4km away. Fast trains transport you to Ming and Qing eras at water towns around Suzhou and Hangzhou, in under 30 minutes.Our 20-storey Great Wall Wing is tailored to corporate guests staying at Holiday Inn Shanghai Downtown with its top-floor Executive Lounge. Conferences take place in 2 ballrooms, one in each of tower, and Shanghai Exhibition Centre is 20 minutes by car. You can walk to the glitzy Pacific Department Store for shopping.Dim sum and seasonal hairy crab are served in Yue Garden Chinese restaurant, overlooking the courtyard between our 2 uniquely designed towers at Holiday Inn Shanghai Downtown. ... more   less 
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Also Known As:
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Downtown Shanghai Hotel
Holiday Inn Shanghai
Shanghai Holiday Inn

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