Good rooms, excellent beds, good piano bar in the lobby. Japanese, Spanish, Chinese restaurant , massages. Good variety for breakfast. Free wifi in the lobby. The hotel is clean, comfortable and the service was great.The staff were polite and had a good understanding of English.

I had the pleasure of staying at the Royalton Hotel again a few weeks ago (November 26-December 1, 2012). In keeping with my many previous stays there, the service on this last trip was fabulous! From the moment I got out of the taxi upon arrival until the moment I entered into the cab to leave the property, I felt... More

We stayed in this hotel for two nights and got excellent large, clean room with very comfortable bed and not so special view on residential neighborhood and gymnastic hall. Free wi-fi is available in hotel lobby, in room is charged 1 RMB per minute. There were few english language tv programs like HBO, CNN, discovery chanel, nat geo... Room has... More

I LIKED: decently priced, good rooms, excellent beds, good piano bar in the lobby, relatively small sized, Japanese and Spanish restaurants, spa, massages, small fitness, good variety for breakfast, big departments stores and Cloud 9 shopping mall, big park (Zhongzhang park) and metro lines within walking distance. JingAn Temple & West Nanjing Road 2 metro stations away. Free wifi in... More

This is a nice hotel in relation to price, with excellent breakfast. I have stayed here a few times and will most likely choose this hotel for my next China visit. Relatively close to the Hongqiao train station, but far from Pudong airport if you go by taxi. Next time i will try the Metro.

I had a bad experience at this property a year ago after getting bad service, a room with broken heater/AC and them nearly doubling my rate during my stay. I tried to keep an open mind as give them another shot since some business associates of mine booked rooms here. Check in went fine. I told them I required a... More

The Royalton provides nice spacious rooms and is conveniently located near a shopping center and not much else except a government building and a quiet neighborhood. In-house service is excellent. Their buffet breakfasts are definitely superior to those found in like-priced tourist hotels.

This is my 6th stay at the Royalton Hotel in Shanghai this year. The consistency of the SUPERB service here is astounding! The rooms are extremely comfortable and clean, the responsiveness and attentiveness of the staff from top to bottom is incredible. And, most, if not all the staff, speak a fair amount of English. All the hotel services have... More

This is in the western part of the Shanghai CBD. It is a good area if you wish to shop or have easy access to the Metro lines 2,3&4. I lived in the area for two years and spent a night here after I moved out of my apartment. It was very comfortable here. I have stayed in many hotels... More