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Grand Mercure Hongqiao Shanghai


Hotel class 4.5 of 5
No.369 Xianxia Road, Changning District, Shanghai 200336, China
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Reviews you can trust

80% Recommend
4.0 of 5 stars 37 reviews
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By trip type
All (37)
Family (0)
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5 of 5 stars
saulgoodman   35 contributions
Melbourne
28 Feb 2010 | Trip type: Couples

Spent 3 nights in Shanghai (complimentary). Comes with basic kitchen gadgets like kettle,microwave, small fridge and a stove. Bed was luxurious but having our shower was quite a challenge as the temp of the water always fluctuated quite agressively between hot and cold! Was fun at first but not during winter! There's a very good massage centre nearby (just massage)...not... more

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5 of 5 stars
guenille_sainte   1 contribution
Saint Etienne
29 Jan 2010 | Trip type: Couples

Spent a weekend there in January 2010, it was simply awesome. The staff knew I came with my GF and so they told us about an Exclusive Romantic Package. The room was great, and the gifts we received when we arrived were really pleasing ! Champagne, roses, canapés ... We also had an amazing dinner in the hotel's restaurant, with... more

Management response from
gmhongqiao, management representative

Greetings from the Grand Mercure Hongqiao Shanghai! Thank you very much for providing us with your positive comments about your stay. We are very happy to hear that you have enjoyed your stay with us and will continuously strive to provide consistent services to meet every aspect of your needs. Thank you once again for your valuable comments. Looking forward...

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4 of 5 stars
Christine_sing   3 contributions
Germany
29 Dec 2009 | Trip type: Business, Solo travel

The Grand Mercure is quite conveniently located in Hongqiao, there are some shopping centres nearby, but its not noisy or feels claustrophobic like lets say, the Xujiahui area. The best deals are the rooms on the higher floors, where sometimes you can have a separate living room and bedroom. For business travellers who stay in China over weeks, its especially... more

Management response from
gmhongqiao, management representative

Greetings from the Grand Mercure Hongqiao Shanghai! We have well reviewed your comments about our services and faculties. We are very happy to hear that you have enjoyed your stay with us and will continuously strive to provide consistent services to meet every aspect of your needs. Thank you once again for your valuable comments. Looking forward to welcoming you...

Good Service
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5 of 5 stars
Dinocao   2 contributions
Beijing
9 Dec 2009 | Trip type: Business

Second time stay at this hotel, much better service compare with last time, very good impression. Breakfast was much better now, nice food, more choice, fresh juice available, will recommend to all my friends who might travel to Shanghai. more

Management response from
gmhongqiao, Manager

Dear guest, Thank you very much for sharing your experience at Grand Mercure Hongqiao Shanghai. On behalf of the entire service team, I would like thank you for your valuable comments. Looking forward to welcoming you again in the near future, The Management.

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3 of 5 stars
drdw   36 contributions
NNJ
11 Oct 2009 | Trip type: Couples

Location: It is located outside of “inner circle highway” or of downtown area. One has to take a taxi to go anywhere. Although Shanghai Taxi is not expensive, the traffic jam and unavailability of taxi near the hotel often makes a trip to somewhere become a headache (there is Starbuck two blocks away however). Facilities: The hotel is relatively new.... more

Management response from
gmhongqiao, Manager

Dear guest, Thank you very much for sharing your experience at Grand Mercure Hongqiao Shanghai. Your detailed feedback about your stay has been addressed to the entire service team. As a hotel that values consistency and efficiency in service, we apologize that these values were not properly translated during your stay. It was indeed, disappointing to hear that your check-in...

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4 of 5 stars
MoonJazz   21 contributions
Singapore
9 Oct 2009 | Trip type: Solo travel
1
person found this review helpful

It may be a little far from downtown, but still a good place to stay. Rooms are equipped with a washing machine, which came in handy towards the end of my trip where i wanted to get some laundry done before heading home (so you don't have to do a whole pile when you get back). Rooms are clean and... more

Management response from
gmhongqiao, Manager

Dear guest, Thank you very much for sharing your experience at Grand Mercure Hongqiao Shanghai. Your positive feedback about your stay has been addressed to the entire service team. We are very happy to hear that you have enjoyed your stay with us and will continuously strive to provide consistent services to meet every aspect of your needs. Furthermore, you...

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5 of 5 stars
NBASIA   1 contribution
Philippines
28 Apr 2009 | Trip type: Friends getaway
3
people found this review helpful

Grand Mercure Hotel in Shanghai had everything we wanted! Eight of us went to Shanghai for the weekend to have a little food tour and we wanted to stay together & not be separated into too many rooms. I know not many hotels offer suites for four people, until I came across Grand Mercure. I found out the hotel just... more

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3 of 5 stars
FREQTRAV12   2 contributions
ATLANTA GA
18 Apr 2009 | Trip type: Couples

Decent hotel as I paid around 85.00 a night but taxi ride to downtown is about 7 dollars. Our room had one wall that was peeling wood. Clean bathroom and nice bed. Balcony was not allowed to use. more

Management response from
gmhongqiao, Manager

Dear guest, Warm greetings from Grand Mercure Hongqiao Shanghai. We thank you to take the time to write a review on our Hotel and letting us the opportunity to improve. Regarding the peeling wood room, rest assured that we have forwarded your comment to our Chief Engineer. He will conduct a through-out check on the Hotel facilities and take measures,...

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2 of 5 stars
xxxtraveltoday   24 contributions
NJ
14 Dec 2008 | Trip type: Business

The lobby is beautiful! Very modern. But the rooms need an update. It seems like all the money went into the lobby & restaurant. The Bed was very hard. It was a shock to sit on the bed. You actually sleep on a piece of wood and a box spring. There is no mattress. The bathroom is fine and the... more

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4 of 5 stars
PlannerGeek   33 contributions
Seattle, Washington
25 Nov 2008 | Trip type: Business
1
person found this review helpful

Stayed here for work trip with a large group of associates. Overall, nice hotel, with very comfortable room and at a great rate (US$80 / night). Location is OK -- kind of a long walk to the closest subway, but close to restaurants and shops. Relatively central to Hongqiao. Had to put up with the usual strange Shanghai occurrences...occasional strange... more

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Grand Mercure Hongqiao Shanghai Also Known As

  • Grand Accor Hongqiao Shanghai
Address: No.369 Xianxia Road, Changning District, Shanghai 200336, China
Shanghai hotels Grand Mercure Hongqiao Shanghai
4.0/5.0
37