I stayed at this hotel during a high level conference with my wife. Firstly, let me commend the excellent leadership and customer service of the General Manager Richard Rennie. Richard was attentive in a way not expected from GMs - which helped to make our stay enjoyable. I had the impression that he was a top quality GM brought in... More

Checked in on 9/20 evening after dinner in Shanghai, arrived at about 21:00. Surprised that there are no one to greet us and no bell boy to help us with our luggage and golf bags. Five minutes later, someone who seems to be a staff of the hotel walked by, we asked about the bell services, and the reply was... More

I had read mixed reviews of this hotel but really enjoyed my stay. The staff were attentive and friendly and the lobby/restaurants/meeting rooms have been recently refurbished and are excellent. The hotel facilities are large and very good, especially the deserted and very clean 25m pool. The room are large, comfortable and clean even if the "Versailles" decor is a... More

Arrived late so could not see the area well but the front of the hotel was very nice the lobby was very nice, most of the other Crowne Plazas I have been to in Shanghai are not as nice. Staff was very nice asked me if I wanted to join their program but was tired so did not want to... More

I have stayed at this hotel several times. It is a very nice hotel. It has wonderful potential. It has the perfect location for my business and leisure travels. I always say, it is quirky. Odd things happen, but never anything major but what is next...this stay was different. The staff was more attentive and Michael the Asst. Manager, in... More

We stayed here as we were on business in Shanghai, it is quite a way outside the city (not the hotels fault however as you cant help where you are located) there are excellent views of the golf course and the room was very comfortable with all the necessary ameneties, staff were all on hand to help you in any... More

I stayed at this hotel because it was the desigbated choice for a conference with no alternatives. It is quite a way outside of Shanghai in a newly developed suburb. Tooked nearly an hour to get there from Pudong Airport even at night. There is really nothing much nearby other than the adjoining golf course. So this would not be... More

MY second stay in this hotel. Good location for my business needs but very far from downtown. Good quality room and nice views of golf course. But you have to pay extra for internet. Also if you go for breakfast at 6:30 evrything is cold, cannot understand why they put COLD food into the hot dishes to heat it up... More

Stayed 3 nights here recently. Very modern, spacious room, bathroom with seperate shower and bath all usual complimentray amenities, very clean, good service, pictoresque location on golf course, good buffet breakfast, some channels on tv in english. Internet is not free 60RMB for 24 hours, bit far from city centre -1 hour on train, no currency exchange.