Traveling over Easter week with a family of 6, it was challenging to find a hotel that could accommodate us. We had a suite at Arenal Parasio, but it had an odd setup with a kitchen/sitting area and then 2 bedrooms on either end of the main room. That would have been fine except the main room did not have... More

We traveled to this hotel with our 5 month old, they set up a crib for her but didn't do it correctly, if my husband hadn't been holding her she would have fallen on the floor. We called to ask them to remedy the situation, they said they couldn't until the following day and would write a report to make... More

We stayed here two nights on our tour in a room with a great view of the volcano when it wasn't shrouded in cloud. The room was average, but the beds very uncomfortable and awful pillows. There was a nice porch with rocking chairs to sit and enjoy the scenery. The grounds are lovely with a large pool and small,... More

This is a nice looking hotel in a very good location, but the beds were in terrible shape and not very comfortable... The pools are average but the good thing is that they are not overcrowded. Breakfast was ok(average). The juice selection was poor, they didn´t have orange juice.

We stayed 4 nights at this hotel and whilst it looked beautiful, (see other remarks re garden and views), the amenities didn't match expectations. The room we were in had such thin walls that we could hear our neighbours' every movement and they ours, and there was no divider between their chairs and ours outside our rooms - a bit... More

We stayed 2.5 days here, arriving to clear blue skies after an almost 5 hour drive from Manuel Antonio. Next two days were marred by weather system that caused pouring rain in between periods of almost clearing. The resort's thermal pools were delightful in varying temperatures and in beautiful layouts, providing privacy. The wireless internet was only available in the... More

Stayed two nights. Our cabin was isolated and dark. We had to walk between our cabin and the reception area and/or the restaurant under the rain and in the dark because the hotel does not provide any means of transportation within the premises. Only one mediocre restaurant. Dining at La Fortuna town was $24 more expensive considering the taxi fair.... More

First let me say that the setting is absolutely beautiful. You have a fantastic view of the volcano and they clearly spend a lot of time maintaining the absolutely beautiful grounds. Beyond the serenity of the place, there is not much to recommend it. First, the pool and hot springs (there are NOT 14 swimming pools. They are little interconnected... More

We loved our stay here, the room (and bathroom) were large enough for the 4 of us to be in one room. The staff could not have been more helpful and the food was excellent. The breakfast buffet was huge, freshly made food and excellent service. The dinners were delicious and large portions. We chose to eat here 2 of... More