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Grosvenor Hotel Reviews, Timaru

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Grosvenor Hotel

3.0 of 5
26 Cains Terrace, Timaru, New Zealand
Hotel amenities
Grosvenor Hotel
31 traveller photos
Ranked #3 of 17 hotels in Timaru
4.0 of 5 stars 52 Reviews
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52 reviews from our community

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Traveller rating
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Date Rating
Te Anau, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great location and good sleep”
4 of 5 stars Reviewed 15 May 2013

We booked online while driving from Christchurch - the room was clean and comfortable, the rate was reasonable and we were able to walk to our new favourite restaurant in Timaru - Fusion on the Bay Hill.

Was this review helpful? Yes 1
wiredfrog, Owner at Grosvenor Hotel, responded to this review
16 May 2013

Greetings Sir & Madam On behalf of our team at the Grosvenor, we thank you for your kind words. Yes, Fusion is arguably one of the better restaurants in Timaru. It was run by Lindsay, who used to be our Head Chef here at the Grosvenor before he decided to open up his own restaurant. You may find that the... More

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great discovery!!”
4 of 5 stars Reviewed 8 May 2013

Clean, friendly staff and well priced with easy parking. Good bar and restaurant and easy walking into main town centre. Will certainly stay again when passing through. Would recommend on "cleanliness" alone. Thanks, Dennis.

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wiredfrog, Owner at Grosvenor Hotel, responded to this review
8 May 2013

Greetings Dennis On behalf of our team, we bowed to you for your kind words. Thank you for your generosity and kindness. We look forward to serve you in the near future. We strive for perfection and any feedbacks are always welcomed. Have a pleasant day, Ping Lim (The Proprietor) More

Te Awamutu, New Zealand
2 reviews
2 helpful votes 2 helpful votes
“love the Grosvenor”
5 of 5 stars Reviewed 28 April 2013

Wow myself and husband stayed here on Friday 26th April and loved the hotel which is gorgeous, the staff are lovely and the restaurant is a bonus and we had desert there which was beautiful and yummy, will stay again for sure whole experience was great and the room was great for $95 if was staying more than 1 night... More

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wiredfrog, Owner at Grosvenor Hotel, responded to this review
29 April 2013

Greetings Raewyn and Adam Despite that I didn't have a chance to meet up with you in person, I heard from Sharee (our Director of First Impression) regarding a cute and bubbly couple from up north. Your excitement and enthusiasm are truly contagious! We are truly gratified by your heart-felt emotive review. We thank you wholeheartedly for generosity of your... More

Christchurch, New Zealand
1 review
1 helpful vote 1 helpful vote
“stay”
4 of 5 stars Reviewed 21 April 2013

At $85.00 per night I rate this as great value. Service very freindly. The number one high point was the double bed. Usually we find it hard to sleep at lower accomadation rates. The bed was brilliant. Had everything we neede in the room. The other big plus was the meals in the restuarant. They were great. We had blue... More

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wiredfrog, Owner at Grosvenor Hotel, responded to this review
22 April 2013

Greetings On behalf of our team here at the Grosvenor, we only this to say to you: thank you, thank you, thank you. There is no other way to express our gratitude and appreciation to you for conveying to the world what the Grosvenor truly represents. Value-for-money is the topic that I keep bringing up and it's comforting to know... More

Ho Chi Minh City, Vietnam
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“A Good Deal”
4 of 5 stars Reviewed 18 April 2013

We arrived at this hotel with a bit of trepidation. Night before we stayed at a hotel for $85.00 a night and it was terrible. We had booked this a few days before and we were prepared for another saggy bed, sad room etc. We were happily wrong. the Grosvenor was built over 100 years ago but had been bought... More

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See 2 more reviews by Annallen_13 for Timaru
wiredfrog, Owner at Grosvenor Hotel, responded to this review
21 April 2013

Greetings Madam Thank you for your kind words. We are glad that you enjoyed your stay with us. I have to concur with you that our hotel is great value. When we have mediocre reviews from clients, many of them have forgotten the fact that they were getting what they paid for. Once again, thank you for your objectivity. As... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Take a punt”
4 of 5 stars Reviewed 10 April 2013 via mobile

We have been travelling around the South Island and stayed in some wonderful accommodation, so I was nervous about this one. There was no need to be, it's quirkiness made it a fun place to stay, the king bed was divine and food in the restaurant was good. Bathrooms are dated, but plenty of hot water ans clean. We would... More

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wiredfrog, Owner at Grosvenor Hotel, responded to this review
11 April 2013

Greetings Sir & Madam On behalf of our team here at the Grosvenor, we thank you wholeheartedly for your kind words. Yes, we make do with what we have here at the Grosvenor and you can be assured that we will never ever skim on our services. This is our passion and so, we do it well. Being humans, sometimes,... More

Box Hill, Australia
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Very dated”
3 of 5 stars Reviewed 9 April 2013

There are 2 sections to this hotel. As you climb the stairs(there is a lift) you pass a floor with modern contemporary styling. New wall paper and doors. Our room was on the floor above and as we got up we got a much different scene. We were transported to another time. The room we stayed in was very very... More

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wiredfrog, Owner at Grosvenor Hotel, responded to this review
10 April 2013

Greetings Sir Your feedback is spot on about the hotel. Our hotel comprises of 49 rooms and they are split evenly between two floors. It so happened that the Grosvenor appeals to a broad mixture of clientele; from corporates to families to contractors (who many of them have been staying here for over two decades). The Grosvenor is a historical... More

Greymouth, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“A little disappointed”
2 of 5 stars Reviewed 4 April 2013

This old building has been refurbished, but in modern style which was somewhat unsympathetic to the history of the building - a picture of Winston Churchill with a green Mohican hairstyle for example. The room was only okay and was smaller than I would have expected for a superior room, but the refurbishment hadn't extended to the bathroom which appeared... More

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wiredfrog, Owner at Grosvenor Hotel, responded to this review
5 April 2013

Greetings Sir & Madam We are sorry for not meeting your expectations. TGB, our restaurant is known for its food & as you said, our staff were off their feet trying to attend to everybody's needs. Our restaurant comprises of a bar attendant and a waitress and we do the best we can. Sometimes, should you sit at a hidden... More

Dunedin, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Not what you expect...”
4 of 5 stars Reviewed 19 March 2013

Upon check in and heading up to my room, I was a bit concerned. I felt the room was very noisy, and that the bathroom was terrible. As I was travelling with my boss, I felt a bit stressed! In actual fact, the room was really comfortable, the right temperature, and I didn't hear much overnight at all. Although the... More

Was this review helpful? Yes 2
wiredfrog, Owner at Grosvenor Hotel, responded to this review
20 March 2013

Greetings Sir On behalf of our team at the Grosvenor, we would like to express our heart-felt thanks and gratitude for acknowledging the things that we have done well. Our business model revolves around our guests. Your utmost convenience and peace of mind are our top priorities. Only through positive feedback that we can entice more guests to come and... More

Oatley NSW
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“Excellent.”
5 of 5 stars Reviewed 25 February 2013 via mobile

We really enjoyed our stay in The Grosvenor. It's an old pub that has been re-vamped quite tastefully. The bed was king sized and the pillows were lovely and soft. The staff were lovely. Value for money for sure. Highly recommend this.

Was this review helpful? Yes 1
wiredfrog, Owner at Grosvenor Hotel, responded to this review
26 February 2013

Greetings. On behalf of our team at the Grosvenor, we thank you wholeheartedly for your generous words. We won't undermine your goodwill and we shall continuously strive for perfection, to be the best that we can be to provide the most exceptional customer service to every and each one of you. Without our guests, we won't be here today. Once... More

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Additional Information about Grosvenor Hotel

Address: 26 Cains Terrace, Timaru, New Zealand
Region: New Zealand > South Island > Canterbury Region > Timaru
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 17 hotels in Timaru
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Grosvenor Hotel
26 Cains Terrace
Timaru
New Zealand
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