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Staybridge Suites Phoenix/Glendale

3.0 of 5
9340 West Cabella Drive, Glendale, AZ 85305
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Staybridge Suites Phoenix/Glendale
Ranked #2 of 14 hotels in Glendale
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76 reviews from our community

    Trip type
Traveller rating
    48
    22
    4
    2
    0
Date Rating
Tustin, California
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

All the employees here were wonderful to us during tjhis stay. This hotel goes beyond customer expectations. They even upgraded our room without us asking. They got us ice when we needed it. The breakfast buffet was great. The room was very clean & comfortable. I compliment Julie Hale, General Manager, and her helpful staff

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 May 2013

We initially stayed at this hotel for 3 weeks after a flood in our home, The people were friendly and it was nice to have an evening meal after working all and 2 kids in tow. I think because i had kids they stuck me on the 2nd floor way far away from the elevator which i didnt like because... More

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Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this review
13 May 2013

Dear Tracy V, I just wanted to take the time and apologize for all the inconveniences you had during your stay with us. It is upsetting when we get reviews like this because we strive to make every single guest feel at home and when we fall short of that especially with the circumstances that you were in with your... More

Manlius, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 May 2013

I stayed here for 10 nights while waiting to move in to my new home. It was excellent--clean, quiet and polite. Breakfast was great--I had myself vegan and vegetarian meals each morning--several healthy and tasty choices. I did not try the social hour because it was always meat-based, but for the omnivore it would be fine--appealing dinner choices and drinks... More

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Medicine Hat, Canada
1 review
5 of 5 stars Reviewed 3 May 2013

We recently travelled to Glendale with four children under 11 and found Staybridge to be the perfect spot as a hotel and location wise. We had a 2 room suite and it was absolutely perfect for a family our size to have room for everyone. The breakfast and night time meals were amazing and fully met our expectations. The hotel... More

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Green Valley, Arizona
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 29 April 2013

We stayed in a 1bedroom suite with 2QB's. We have slept in a queen sized bed for 30 yrs and it's hard to believe these beds were queen size! They seemed more on the order of a double bed. And where's the ice? We planned to have cocktails in our room when we arrived only to find no ice. We... More

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Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this review
30 April 2013

We here at the Staybridge Suites wanted to sincerely apologize about the issues you faced with the beds being uncomfortable and the ice not readily being available when you needed it. It is our endeavor to insure all of our guest feel comfortable and at home with us, and sincerely apologize that we fell short on our services with you.... More

Kingwood, Texas, United States
1 review
5 of 5 stars Reviewed 19 April 2013

Spent a week here on business. Westward shopping district is within walking distance where there are restaurants, bars, movie theatre and of course the Phoenix Cardinals football stadium where Superbowl festivities are hosted. Great free happy hours with beer, wine and food. The staff is friendly and inspired by Julie Hale who was friendly and attentive. We are opening a... More

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Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this review
30 April 2013

Thank you! Thank you! Thank you! It is so wonderful to have such a great review, having such a great team is a blessing and we all here love to go above and beyond the call of duty to give our guests a "WOW" experience, it's what keeps our business a float and knowing our guests are taken care of,... More

Hanover Township
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 19 April 2013

The pictures are beautiful! They obviously take care of this property and my husband spent a lot of his evenings after work sitting by the pool in 93 degrees heat. He made friends with the owner/ operator of this and the Holiday Inn property and he said she was wonderfully accomodating. It was through her that he learned all of... More

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See 4 more reviews by taprice for Glendale
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this review
30 April 2013

Thank you for the feedback you gave us in regards to your husbands trip. We apologize for the inconveniences he had to deal with and wish it would have been brought to our attention when he was staying with us so that we could have made his stay more comfortable. We will look into better alternatives for our evening social... More

Westchester, Illinois, United States
1 review
4 of 5 stars Reviewed 14 April 2013

Very clean, friendly staff we stayed for a week great breakfast every morning and during the week at night drinks and snacks We were very happy with our choice One problem Saturday morning went out to the pool that opens everyday at 6am we came out at 8am and were told they were cleaning the pool would not be open... More

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Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this review
18 April 2013

Thank you for choosing the Staybridge Suites, I wanted to take the time to apologize for the inconvenience of the pool being closed in the morning when you were told it would be opened. It is not a normal schedule for us to have but we were having some maintenance issues that needed to be addressed immediately. Once again I... More

Cincinnati
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

I stayed here the night of 3/25 during a multi-stop spring training tour. Location is walkable (or a quick drive) to the stadiums & entertainment area. Hotel was nicely maintained, large rooms, and good breakfast selection. Hotel staff was very friendly and helpful with suggestions for dining and activities. Wouldn't hesitate to stay here again on a return trip.

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 5 April 2013

At the end of a long day that got delayed and ended up with me traveling after dark in Phoenix, I was searching for somewhere - anywhere - that looked safe to stay for the night. And I found the perfect place - just be accident - but what a great turn of events. Welcomed with a smile and lots... More

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Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this review
16 April 2013

We are so pleased you had a wonderful stay and are even happier to hear we acquired a new frequent guest!!! Our #1 goal is our guest and when we see reviews such as yours it truly gives not only me but the staff a reason to go above and beyond to make your stay and other guests a home... More

 
 
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Additional Information about Staybridge Suites Phoenix/Glendale

Also Known As:
Staybridge Suites Phoenix/Glendale Hotel
Staybridge Suites Phoenix/Glendale Hotel Glendale
Staybridge Suites Glendale
Address: 9340 West Cabella Drive, Glendale, AZ 85305
Phone Number:
Region: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Glendale
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Glendale, Arizona Hotel Welcomes Guests for an Exceptional Extended Stay Ideally situated across the street from the Westgate City Center, Staybridge Suites Phoenix - Glendale provides you with upscale extended stay accommodations and easy access to the most popular attractions and prominent businesses in the Phoenix area. Guests of our pet friendly Glendale accommodations can enjoy visiting downtown Phoenix and the Wildlife World Zoo. Entertainment and sporting events at Jobing.com Arena and University of Phoenix Stadium are located within walking distance. Business travelers appreciate our extended stay Phoenix - Glendale hotel which is near Luke Air Force Base, Glendale Airport and Honeywell. Over 800 sq. ft. of meeting space, free high-speed Internet access and a 24-hour business center are available to meet your professional needs. During your stay, we hope you will take advantage of our Glendale, AZ hotel's complimentary laundry facilities and fully equipped kitchens. An outdoor pool, a fitness center, and a barbecue grilling area are also available for your enjoyment. In the morning, be sure to visit the free, daily hot breakfast buffet, and join us in the community great room for complimentary beverages and hors d'oeuvre Tuesday through Thursday. As you plan your trip to the Valley of the Sun, we invite you to explore our excellent Phoenix - Glendale hotel rates and make your reservations with us today! ... more   less 
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