Arrived and there was chaos at reception, the phone line and televisions were down. After a wait I was checked in and made my way to my room on the fourth floor which required going in a service looking elevator to the fourth floor walking through a maze of corridors only to find that the room I had been given... More

I stayed here for the Ironman 70.3 and it was a great experience. You pay for what you get i believe and the cost of the hotel was worth it! It was a busy weekend in East London, so the service was not 100% but very understandable.

Best hotel choice in the city! The hotel is designed to accommodate the business traveller and the conference attending person! Stunning views of the East London beachfront. The room was really well presented and a nice surprise!

Premier Hotel at ELICC is built to accommodate the conventions which means it is too huge for a city like East London. In March there were no conventions. As a result the hotel has perhaps 10% occupancy. Since it's a huge hotel, the maintenance with this kind of occupancy is a challenge. I went directly to the hotel without doing... More

I stayed here for one night on a business trip and had high hopes for a great experience, but there were just too many disappointments to make it anything other than mediocre. The room was clean and well presented, but utterly devoid of any information as to facilities, room service menus or how to access the internet as advertised. Actually,... More

Firstly this town is grossly under marketed by the Cities management. A very strange quiet as well. When I checked in the front desk staff was excellent and check in smooth. A huge plus was that they took note of my special room configuration requests that i had noted online when making my reservations so much appreciated. The porter assisted... More

A hotel with modern, but not stark decor. No expense spared in creating a warm, eye-pleasing and beautiful environment. The booking and checkin was easy and the reception staff efficient and friendly. This is my second stay, both times booked a very roomy suite. Linen very classy, new flat screen TVs makes this hotel a good choice in East London,... More

Business oriented this hotel is a complete disaster. The internet is unusable, the business center doesn't work! Nice rooms, good bedding and respectable breakfast. Service it's ok, but not outstanding. Still a long way to go...

Nice hotel, very spacious rooms. Lift system very disjointed. A little of a nightmare when government descends on the hotel, it is then noisy and very roudy, however having said this I suppose business is business. The staff are always there to assist and the service level is excellent. Staff are very friendly.