We had our inward and outbound flight from Johannesburg so we had to stay here for a few nights but we had a really pleasant stay at this hostel, breakfast and dinner was very good, staff was very nice, they even gave us the same room when we came back. It is very spacious, having a lot of areas where... More

I wanted to write a review of Brown Sugar due to its professionalism, even though I stayed at its affiliated backpacker locations, and not at Brown Sugar. I left my laptop battery at its affiliated location, and they arranged a guest to bring it to Brown Sugar. One the day I was to leave for the airport, I took a... More

The breakfast was terrific, everything was clean, the breakfast was outstanding, the staff was very helpful, the breakfast was delicious, loved the birds in the early morning, the breakfast was fabulous, it was very quiet and relaxing...DID I MENTION THE BREAKFAST?! The dinners were just as good,

This is a very nice place! People are very kind, and you have the opportunity to meet travellers. You have everything you need inside the hostel, but the city is out there! Even if everybody tells you the city, and downtown, is dangerous and you cannot go anywhere (this is not true), try to meet someone from the city, someone... More

The double room was comfortable enough and the shared bathroom was clean with a good shower. I only stayed here for one night so the location wasn't too important. The hostel shuttle picked me up for free from the airport. Breakfast basic but ok. Friendly staff and nice bar with tv and pool table. Only complaint is that towels aren't... More

Not a bad backpackers but the staff make the whole fun experience of a backpackers terrible. They are never happy and not there to help. Stay here if u don't want to smile. Rooms are ok but fairly expensive. Basic Breakfast is included. Worst stay in our 3 months in Africa

stayed here 2 nights, room ok but the mould in the bathroom and leaking shower really should be repaired. the owners were friendly but also a bit intense. on reflection I think they were trying to make sure we made the most of our time in Jozi but sometimes travellors just need to chill and not constantly be on the... More

I would have given them 3 stars if it weren't for the staff. They had terrible customer service. In 6 weeks of South African travel, this was the most expensive double room (400 rand) and the smallest, and by far the worst customer service in the country. I did meet the owners for 5 minutes and they seemed to really... More

Stayed a couple of days in Brown Sugar before and after the 11 day Livingstone Trials tour (see my review on them also here on TA) which has a pickup from Brown Sugar. First contacts were via e-mail and they were swift, friendly and very correct. The place itself is huge, but still gives you a pleasant feeling to it.... More