The hotel itself was well-thought out, friendly, clean and helpful. It started with a welcome cookie and fresh juice and continued throughout my stay. The rooms were well-proportioned, and room service perfectly reasonable. The down stairs restaurant was, however, better and the bar itself was a lovely airy place. The only thing I would fault is the location. While the... More

For business fine however I think the dinner prices are not good value. Hotel reception was excellent, rooms are clean and the bathroom is modern and neat. The area is not the best in Cape Town however is only 5 minutes from the city centre nd relatively close to the freeway for access to the airport.

stayed there two nights and overall were pleased with the service & accommodation. Shuttle service to V&A was a bonus although had hoped the last shuttle was later. Staff was friendly and helpful although they seemed a little new at their respective positions

Please be reminded/aware that my review is based purely on my OWN personal experience and emotions during the period of my stay and may neither reflect your own experience, opinion or personal view nor the normal hotel standards. I would like to start off in emphasising that my overall rating is based on the staff who work there- what a... More

Great hotel and very much value for money. Rooms are modern and convenient. They also have a shuttle service to get you to town and back to the hotel. Hotel has gym and food in the restaurant is served quickly. Quality of food is good also.

This is actually a great hotel. with fabulous design and spacious room. Price is unbeatable. Location is quite far from city center and the surrounding area was very quite. One thing for sure, this hotel charged me ZAR 40 for parking while I didn't park any car. It's silly. Since i was in the rush to go to the airport... More

Free 10 min shuttle to waterfront means three shuttles in the morning, then it's 100 rand (more than a taxi). Hotel in middle of nowhere so that's a significant lie. Free wifi means you get a 100mb coupon which runs out in as little as 10 minutes if you have any modern cloud services running in the background. Hotel advises... More

This was our second stay at the Upper east side but now that it has become a member of the Hilton group it certainly has gone up a notch. Love the chocolate chip cookie at check-in, the Crabtree and Evelyn bathroom amenities and the great breakfast selection. The rooms are nicely decorated and very comfortable. You cannot beat this hotel... More

We had a restaurant reservation at the Old Biscuit Mill in Woodstock & the DoubleTree is perfectly located for quick access to Woodstock. Our check-in was quick & efficient and we loved the hot chocolate chip cookie! We reserved a Loft Suite on the upper floors. The room has a semi open plan design with a lounge, dining area &... More