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All 122 Cape Town Central hotels »

The Westin Cape Town

5.0 of 5
Lower Long Street, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Hotel amenities
Ranked #31 of 122 hotels in Cape Town Central
4.5 of 5 stars 490 Reviews
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490 reviews from our community

What travellers say about this hotel
  • Table Mountain(14)
  • Great location(11)
  • South Africa(11)
  • Free shuttle(10)
  • Top floor(9)
  • Very good(8)
  • Breakfast buffet(8)
  • Convention center(8)
  • Business hotel(7)
  • Not ready(3)
Traveller rating
    299
    132
    35
    13
    11
Only show reviews for Family (39) | Couples (193) | Business (124)
Date Rating
SKD13
Edmonton, Canada
Senior Contributor
30 reviews
19 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW

We stayed for three nights in mid-February on an Executive Club floor. A lovely room with spectacular views of the harbour front. A fantastic bathroom with separate shower and soaker tub; and a big plus for my wife, two bathroom sinks. Service is friendly and attentive right from the front desk, where we were given our room at 11am after... More

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Siera1408
Singapore
Senior Contributor
23 reviews
28 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

My wife and I spent three nights here during our recent visit to Cape Town. We loved this hotel a lot. First of all, location was great. Right opposite Cape Town convention center and less than 5 minute-drive to V&A Waterfront.The room on the executive floor was spacious with an ( almost) unblocked view of Table Mountain. Not just that,... More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear Siera1408 It was a pleasure to note how much you enjoyed your stay with us and we would like to take this opportunity and thank you for staying with us at the Westin Cape Town. We look forward to welcome you back to the Westin when next your travels take you to Cape Town. Be well, Friedrich Schaefer GM More

dt95
Austin, Texas
Senior Contributor
22 reviews
2 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

This is a pretty new hotel. I stayed in an executive club room for three nights. The rooms are good sized and very nice. The bathrooms have a big shower and separate soaking tub. They are very nicely done. The executive club has a very nice breakfast in the morning and serves canapés and wine in the evening. The spa... More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear dt95 Thank you for your feedback and taking the time to post your comments. We were pleased you enjoyed your stay with us at the Westin Cape Town. I apologize that you felt the food was not good, I have passed your feedback on to the Executive Chef - our restaurant is rated as one of Cape Town's best,... More

Eva Z
Melbourne, Australia
Senior Contributor
30 reviews
30 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

My partner and I stayed at the Westin Cape Town for 8 nights in Dec . Overall it was a pleasant stay. Champagne breakfast is good . We had a beautiful room on the executive floor with an amazing view. Gym is great with a nice indoor swimming pool and a sauna room which got the best view ever !!!... More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear Eva Z Thank you for the positive review of our hotel. We are very happy to know that you enjoyed your stay with us at the Westin Cape Town. Your comments with regard to the staff attitiude have been noted and passed on to the Department Head, we train and remind our staff to be helpful and courteous and... More

SDCTH
Den Haag
Contributor
17 reviews
13 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

I visited Cape Town for business for a few days. Although I normally stay at the Radisson Blu, this was a great choice. Although it is near the main freeway into town from the airport, the hotel has excellent soundproofing so I had no traffic noise. The facilities are fantastic. On the 19th floor is a small (12.5m-ish, 2 lane... More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear SDCTH We were delighted to hear that you had a wonderful stay with us. It was nice to hear that our SPA exceeded your expectations, it is magical to have a 360 degree view of Cape Town. Your comments regarding the car and driver have been passed on to the Travel Desk. Your kind comments are greatly appreciated. We... More

Jah2864
2 reviews
5 of 5 stars Reviewed 10 February 2012 NEW

Everything you would expect of a 5 star hotel. Spacious rooms, would rather breakfast wasn't included as often don't eat in the hotel. More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear Jah2864 Thank you for the positive review of our hotel. We are happy to know you enjoyed your time with us at the Westin Cape Town. We hope to see you again very soon when next your travels take you to Cape Town. be well, Friedrich Schaefer GM More

JaGa2012
Perth, Australia
2 reviews
1 helpful vote
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We spent 8 nights at The Westin Cape Town and were thoroughly impressed. The hotel itself was very nice, with good facilities and great breakfasts. The hotel room was spacious, modern, comfortable and very functional. The hotel is well located - easy access to V&A Waterfront and the city. We would like to thank all the staff, those on the... More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear JaGa2012 We were delighted to hear that you had a wonderful stay with us at the Westin Cape Town. it was nice to hear that our Front lIne staff exceeded your expectation, they work very hard to make every guest feel special. Thank you so much for staying with us and we look forward to welcome you to the... More

Libbiebess
Tel Aviv, Israel
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

My husband and I stayed at the Cape Town Westin for 7 nights in January 2012 while on our honeymoon. We had a deluxe room on the 15th floor. We have only wonderful, positive things to say about our stay at the westin. the staff there were incredibly professional, polite and accommodating. the hotel was beautiful, and our room was... More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear Libbiebess We were delighted to hear you enjoyed your stay with us at the Westin Cape Town. It was nice to hear that you had such winderful experience with our staff and facilities. We work exceptionally hard to make every guest feel special. Thank you also for your comments reagding the pool and wi-fi connection. Thank you so much... More

cougrz007
Amsterdam, The Netherlands
Senior Contributor
47 reviews
96 helpful votes
4 of 5 stars Reviewed 5 February 2012

I spent 5 nights at the Westin Cape Town as part of a longer trip in South Africa. I chose the hotel based on its central location, 5-star rating, and because I am a platinum member in the SPG program. The positives: - very nice rooms, especially after being given a nice suite upgrade - very clean with good housekeeping... More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear cougrz007 Thank you for your feedback and taking the time to post your comments. We were pleased to hear that you enjoyed your room, our breakfast in the Westin Executive Club, the free shuttle to the Waterfront and our Arabella Spa. I reviewed your comments regarding your stay at the Westin Cape Town. We do take all comments seriously... More

globtrotr
California, USA
Contributor
16 reviews
5 helpful votes
5 of 5 stars Reviewed 5 February 2012

Very nice hotel (i was there when conferences were on). Rooms are great and modern. Beds perfect. Heated tiles in bathroom. Lounge is brilliant, great views. Breakfast and meals in lounge excellent. Would absolutely recommend. Much better than 'quaint B&Bs' with unknown mattress sags. More

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Angelika Hammel, General Manager at The Westin Cape Town, responded to this review
15 February 2012

Dear globtrotr Thank you for your feedback and taking the time to post your comments. We were delighted to hear you enjoyed your stay with us. Your positive comments are greatly appreciated. customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to welcome you back to the Westin when next... More

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The Westin Cape Town Also Known As

  • Westin Cape Town
  • Cape Town Westin
Address: Lower Long Street, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)

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The Westin Cape Town
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