We stayed ten days in this hotel and we found it the worst we had during our trip in South africa.Breakfast is nice but it is the only good thing about it. The service is poor, reception staff ( except Alex) is totally unfriendly especially Justin. After our arrival we were obliged to change room because of new booking... they...
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My partner an I have now stayed three times in the LH. Location superb, pool area superb, breakfast superb, staff outstandingly friendly. If you want the Hilton then go to the Hilton. If you want to feel part of SA then here is for you!
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Thank you so much for your lovely review. I am delighted that you enjoyed your stay at our hotel again. The location is indeed superb, at the foot of Table Mountain and within walking distance of trendy Kloof Street. Thank you for your positive comments about breakfast and our pool.
The staff is delighted that you appreciated them so much....
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Poor service, breakfast terrible & little choice. Room was poor with mold simply painted over
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Thank you so much for your review. I am sad to hear that you did not enjoy your stay at the Lady Hamilton Hotel.
I have taken your comments to heart and have discussed them with our management team. It would be great to see you back at our hotel soon so we can provide you with great accommodation at...
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My boyfriend and I stayed at the Lady Hamilton for 3 nights in October 2011. Our room was clean and spacious enough. But, as someone else mentioned in their review, there was no door and no full length wall separating the bedroom from the bathroom. That meant that we had no privacy whatsoever (ex. you could see the toilet from...
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Thank you for your review of our hotel. The room that you stayed in the only room in the hotel with an open plan bathroom. All our other rooms have ensuite private bathrooms. We would gladly have moved you to another room if you had requested so at the reception. The location of the hotel is within walking distance of...
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I had a bad experience at The Lady Hamilton and although the location is perfect and the rest of the staff is friendly, I found the staff at reception unfriendly, bordering on rude. Checking in was slow and uncooperative. When I asked for help with bags (there is not lift), I’ve been told that I have to take care of...
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Dear ChrisEA
thank you very much for taking the time to write a review of the Lady Hamilton Hotel. As you say in your review, the location of the hotel is excellent. It is within walking distance of fabulous Kloof Street and close to many tourist attractions in Cape Town. I am very sad to hear that the Receptionist did...
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It was not easy to find at first but the location is very good for exploring central Cape Town by foot. The check-in process was a bit complicated as we had to separate room vouchers for a night each and we requested to stay in the same room as has been pre-approved by their reservation manager. However, upon arrival we...
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Dear Zurpher,
thank you very much for staying at the Lady Hamilton Hotel and for taking the time to write a review on our hotel. The location of the hotel is indeed excellent for exploring Cape Town as a lot of the major attractions are within walking distance of the hotel. I must apologise for the inconvience that you experienced...
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Nice place to stay when in Capetown. It's value for money
Nothing fancy about the hotel but it's quite, cozy & comfortable Hotel
Staff helpful
Location of hotel is good as well from Center
But rooms in hotel I feel are little small.
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This was a great location with many local restaurants and a fabulous grill house within an easy and safe walk. We could also walk into Cape Town centre and the bus stop for the sight seeing bus was only about five minutes walk away so it was in a really good position. There were great views of table mountain from...
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The main things are OK. Nothing fancy though, but I did not expect that either.
The staff was very friendly and helpful. It was nice to have coffee, tea and rooibos available all the time.
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Located in the quiet Garden district, you can reach the central parts of Cape Town by a15 minutes walk from here. The rooms are quite old and basic, but they are clean and cozy.
The hotel staff is very helpful when it comes to assist you with tips for activities, bookings etc. Free wifi (although the wifi signal is to...
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