The Castle Street backpackers were clean, staff friendly, to a point! It’s a very noisy place as all window view on to Long St, the night life of the capital, there are fans but you still need the window open to try and stay cool. They boast CCTV cameras everywhere, however they don’t tell you it not recorded! All the... More

I stayed in this hostel over the busy christmas period and was our last choice! on arrival we had to pay the balance i cant quite remember the total, but they double charged us, and as i was travelling for a further few months i found it disgusting they wouldnt give us back our money as we would need it... More

I was horrified to be told the night before arrival that they had double booked our room (having booked three months prior) but thankfully they had a 'cancellation' after multiple attempts via email and phone to clear up the situation. The double room was £25 per night, which considering it's proximity to the backpacker nightlife of Long Street seemed reasonable... More

I stayed here during the world cup for several days and got eaten alive by bed bugs!!! Do not stay here...much better and cleaner options in Cape Town!

I've traveled quite a bit to various countries and lived in hostels and I can safely say Castle Street Backpackers was the worst stay ever. Its the ugliest, most tiny, unclean and claustrophobic room one could stay in. As soon as we saw the room we knew our experience in Cape town was ruined and unfortunately there were no other... More

Booked 4 nights over the phone 3 days before my visit. Were specifically asked to inform time of arrival, which we didn't know for sure at that time. When we got to know exact time, we phoned again to let them know we would be arriving at 7pm. "OK" they said. Upon arrival there's a sign that states "For afterhours... More

During my stay there everything was OK :) Clean, nice, fine balcony.

I booked this hostel online during the very busy christmas period (and paid a deposit). Upon phone up to confirm that I was coming, which I didn't have to as it was confirmed online, I was told by the very rude owner / manager that there was no booking. He told me that there was nothing he could do for... More