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Protea Hotel Saldanha Bay

3.0 of 5
51B Main Road, Saldanha 7395, South Africa
Hotel amenities
Protea Hotel Saldanha Bay
Ranked #1 of 1 hotels in Saldanha
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17 reviews from our community

    Trip type
Traveller rating
    2
    6
    4
    2
    3
Date Rating
Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 December 2012

Spent Christmas in this Hotel and it was an average experiece. The hotel sits in a great position with stunning views over the bay. Service was average with just one or two hotel staff going the extra mile in trying to maintain a good rating with the customer. Hotel could have done a bit extra in trying to create the... More

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
31 December 2012

Thank you for taking the time to give us feedback regarding your recent stay at Protea Hotel Saldanha Bay! We value our GUESTS’ perceptions and feedback as it assists us in our day to day operations, and acts as a tool for training our STAFF. We appreciate you for brining our shortcomings to our attention and we will most certainly... More

Edgemead, Western Cape, South Africa
1 review
2 of 5 stars Reviewed 21 December 2012

We, as a family, have been regular visitors to this hotel, and it has sentimental connections with us. However, this last stay, may well be our last one. We just found it disappointing as a whole, although I must say the staff that we were involved with, were all very pleasant & polite. Having said that, I made a complaint... More

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
23 December 2012

Firstly, please accept our sincere apology for the loss of your personal belongings – in no way do we condone theft at the hotel and I can assure you that your comments have been taken to heart and addressed with the people concerned, and that corrective action has been taken. I would like to sincerely thank you for your feedback,... More

Sussex, Wisconsin
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 11 December 2012

We stayed here for three nights, driving there directly from Cape Town airport. We hadn't visited a Protea Hotel before but we wanted to stay in this area and we have a loyalty card with Protea Hotels so we used it to get discount on meals. Saldanha Bay is industrialised but the setting of the hotel made up for this.... More

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
14 December 2012

THANK YOU for your most valued feedback! I am happy that you enjoyed your stay and that everything was to your liking! We have some great news: we are in the process of getting approval for a total refurbishment, and would love for you to see the rooms once it has been done! Have a blessed festive season and prosperous... More

Johannesburg, South Africa
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 10 October 2012 via mobile

I went to Saldanha for training 10 2012 and returned to the Protea, an old haunt I used 5 years ago during project phases in the area. It is perfectly located. Great for business trip. Staff always friendly and helpfull. Rooms with lovely view. Food last night super. A definite for business trip to area.

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
19 October 2012

GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for your positive feedback, and to assure you that your comments are being used constructively to maintain and improve, where necessary, our service standards... More

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 22 September 2012 via mobile

This must be the most horrific hotel in South Africa. After staying at Fire & Ice, Protea should be hugely embarrassed by this property. Rooms are decorated in pre-historic style, bathrooms have not been updated since the 70s! No aircons in rooms. Maintenance in complete shambles. Inside of hotel smell like grandma's sister

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
25 September 2012

Thank you for your feedback with regards to your recent visit to Protea Hotel Saldanha Bay. Our GUESTS' feedback is of great value to us as we use this in our day to day operations to improve our services and facilities. We apologise if our hotel did not meet with your expectations and we would gladly welcome you back after... More

Somerset West, South Africa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 September 2012

A weekend away and a time to relax and unwind. The hotel is located right on the waterfront of the harbour. The hotel service was excellent. The restaurant's dining menu is limited, however, being a small town with not that many visitors, it's understandable. We have a wonderful visit. Dolphins were swimming nearby on the morning before we departed and... More

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
25 September 2012

GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to give us your feedback regarding your stay with us, and to assure you that your comments are being used... More

Bologna, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 August 2012

After a very nice trip around Sout Africa, sleeping in different accomodation style, my husband, my doughter and I, decided to head to Saldanha Bay on Saturday the 11 th of agust to get the chance to visit the West Coast NP. We found the Saldanha hotel very old fashioned , more likely to be built in the '70 and... More

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
27 August 2012

Thank you for taking the time to give us your feedback and the constructive way in which it was done. GUEST feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for... More

Ocean View, Western Cape, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 July 2012

Not as elegant and stylish as our stay at Southern Sun Eangeni in Durban but the warmth and hospitality we received from the staff was really overwhelming. We were greeted with open arms and felt at home immediately. A lady by the name of Rene was such an excellent host. My children loved it so much that they wanted to... More

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Management response:
4 July 2012

Thank you for taking the time to write down your positive feedback after your recent stay with us at Protea Hotel Saldanha Bay. Your commendations of Rene in particular are highly valued, and I wish to assure you that we have congratulated her for doing such an outstanding job! GUEST feedback is imperative for us to ensure that we are... More

Blackburn,Lancashire,UK
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 25 June 2012

I am currently on a project just outside Cape Town in Saldanha Bay, I had never heard of the place and Google only brought up the one hotel. This was booked and I arrived on the Sunday afternoon to be welcomed by a middle aged lady who probably was the friendliest receptionist I have ever met. After check in I... More

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Management response:
4 July 2012

Thank you for your most pleasant and positive feedback! It was certainly our pleasure to welcome you and make you feel right at home! We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! We hope to have the privilege of welcoming to Protea... More

Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 24 May 2012

I was given a voucher for Protea Hotels and looked into the various PHotel options. We travel around locally quite a bit, so we'd been to a couple of the PHotels nearby, as well as their more exclusive African Pride higher grade hotels (which the voucher did not include). We chose Saldanha Bay because it was somewhere we hadn't been... More

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friendtoprotea, General Manager at Protea Hotel Saldanha Bay, responded to this review
27 May 2012

Thank you for your most valued feedback regarding your recent stay at Protea Hotel Saldanha Bay! We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your... More

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Additional Information about Protea Hotel Saldanha Bay

Address: 51B Main Road, Saldanha 7395, South Africa
Region: South Africa > Western Cape > Saldanha
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Saldanha
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Protea Hotel Saldanha Bay - A Bay of Tranquillity. An atmosphere of space and light, this hotel occupies a magnificent waterfront position only 80 minutes' drive from Cape Town. Protea Hotels Saldanha Bay offers excellent accommodation with a choice of standard rooms or one of our two suites. Once you have settled in, pop down to the attractive lounge and cocktail bar where drinks are served to GUESTS as they relax watching the seagulls glide by. The hotel also has a games room, a pool, table tennis, darts and kids play area that available to all GUESTS. Don’t forget our first class Mussel Cracker restaurant; you will be delighted to find a restaurant on the water’s edge with a perfect view, of the sunrise in the morning and the Moon rise at dinner time. The hotel has its own slipway and jetty and the bay is a haven for fishing and watersport enthusiasts. Discover quaint fishing villages, abundant bird life, wild flowers, the seafood route and the magnificent Langebaan lagoon. ... more   less 
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Protea Hotel Saldanha Bay
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