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Protea Hotel Tyger Valley

2.0 of 5
Hendrik Verwoerd Drive | Jip De Jager off-ramp Exit 20, Welgemoed 7530, South Africa
Hotel amenities
Protea Hotel Tyger Valley
Ranked #1 of 1 hotels in Welgemoed
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22 reviews from our community

    Trip type
Traveller rating
    0
    7
    7
    4
    4
Date Rating
CPT
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 May 2013 NEW

Hi, I have been going to this Protea Hotel regularly, about once a week, for coffee and/or a meal for business meetings. I have found in the past that their service was average and very similar to every other place I'd been to, and we'd even had one or 2 below average experiences. However, in the last week I have... More

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Mossel Bay, South Africa
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 May 2013

Very average hotel - very noise and rooms are loacted far from the main building. I arrived late and found the staff unattentive, room was okay in that it was an upgrade well maintained exceutive suite compared to some of the others rooms I have stayed in at this establishment ..... there is better accomodation in the area, this is... More

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Siyanda D, General Manager at Protea Hotel Tyger Valley, responded to this review
21 May 2013

Dear POTaylor62 Thank you for taking the time to give us feedback on your recent visit to Protea Hotel Tyger Valley. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the noise coming from the highway by no means reflect the high standard of quality and service that we are usually proud to offer.... More

Pretoria, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2013

I see many people complain about the noisy rooms. I can understand that. I stayed here before and that is why I requested, before arriving, that I wanted a room away from the highway. The rooms next to the highway can be noisy indeed. Our rooms were comfortable, clean and not too bad in general. The basin in the bathroom... More

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Siyanda D, General Manager at Protea Hotel Tyger Valley, responded to this review
21 May 2013

Dear Douw Thank you for providing us with great feedback and comments regarding your stay. We definitely do try to accommodate where we can when there is a request for a room away from the highway. With regard to the early check in and checkout, preference gets to be given to Prokard holders should availability allow. Thank you for assisting... More

Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 19 April 2013

We booked at this hotel because it was advertised as centrally situated. From the word GO, it was a disappointment: We arrived late at night, after a long and tedious day of airports and flights - and we had to wait for 45 minutes outside our room because the electronic key did not work. This frustration continued day after day... More

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Siyanda D, General Manager at Protea Hotel Tyger Valley, responded to this review
21 May 2013

Dear EBotes Thank you for taking the time to give us feedback on your recent visit to Protea Hotel Tyger Valley. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Please accept our apology for the wait while we sorted out your key card. It is unacceptable that you had to wait that long to get access... More

Cape Town
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 10 April 2013

I'm in Room 169 which backs onto a 3 lane highway about 50m from my room. The room window is a standard single pane glass, and the roar of traffic in the room is really bad. I asked reception to move me to a room further away from the highway, but the hotel is full they say. I booked for... More

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Siyanda D, General Manager at Protea Hotel Tyger Valley, responded to this review
15 May 2013

Dear MikeLuana Thank you for taking the time to give us feedback on your recent visit to Protea Hotel Tyger Valley. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the noise from the highway by no means reflect the high standard of quality and service that we are usually proud to offer. I... More

Norcross, Georgia
Top Contributor
270 reviews 270 reviews
149 hotel reviews
Reviews in 127 cities Reviews in 127 cities
217 helpful votes 217 helpful votes
2 of 5 stars Reviewed 20 March 2013

Way overpriced for what you get. The layout of is more like a motel. For those that have been in the USA it is on the level of a Best Western, or Motel 6 level - not a hotel. I paid R850 ($102US) for one person, average size room and 80 yards from the freeway. Breakfast is NOT included. Their... More

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Siyanda D, General Manager at Protea Hotel Tyger Valley, responded to this review
21 May 2013

Dear fdoamerica Thank you for taking the time to give us feedback on your recent visit to Protea Hotel Tyger Valley. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the internet being down, handle from the shower being strip and not having enough News channels by no means reflect the high standard of... More

London, United Kingdom
1 review
2 of 5 stars Reviewed 9 February 2013

After reading the reviews we asked to have a room as far from the busy highway as possible but we were placed in a room at the back right next to the highway where you could see and hear the cars. Our air-conditioning unit wasn't working so the next day we requested to be moved (we were moved to the... More

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Siyanda D, General Manager at Protea Hotel Tyger Valley, responded to this review
19 March 2013

Dear Tessa 538 Thank you for taking the time to give us feedback on your recent visit to Protea Hotel Tyger Valley Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding your room allocation, air conditioning unit, shuttle service and poor service from reception by no means reflect the high standard of quality and... More

Aberdeen, United Kingdom
1 review
4 of 5 stars Reviewed 16 November 2012

Quick journey from the airport. Stayed for 4 nights on a business trip. Service was mixed- very helpful driver but occasionally late for collections. Breakfast was very good a nice selection of cereals, fruits and English Breakfast. Lunch wasn't great but ok for a quick bite. Dinner was excellent and the wine also very good. Seems reasonablly priced too. Main... More

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Siyanda D, General Manager at Protea Hotel Tyger Valley, responded to this review
20 November 2012

Dear Maximus2012 Thank you for taking the time to give us feedback on your recent visit to Protea Hotel Tyger Valley. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the noise from the highway and the construction by no means reflect the high standard of quality and service that we are usually proud... More

Medan, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 November 2012

I spend over 6 months a year in hotels around the world... If there was a way to score lower, I would have done it. This has to be one of the worst hotels I've been to and certainly the worst I stayed in South Africa. The rooms are ok, basic but clean. BUT.... the highway!!! you are stuck in... More

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HeatherPoulsen, Guest Relations Manager at Protea Hotel Tyger Valley, responded to this review
9 November 2012

Dear Ytraveler_28 Thank you for taking the time to give us feedback on your recent visit to Protea Hotel Tyger Valley. Your feedback is highly valued and will be used constructively to improve our standards. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the noise from the highway by no means reflect the... More

Centurion, South Africa
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 24 October 2012

I booked there because it was very centrally for me. I had no problems what so ever. The staff was very friendly and helpfull. The room was comfortable and big. It was clean. I asked for a room in the middle row, so I didnt hear the highway. The cleaning staff was very good. They were busy with some painting... More

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Additional Information about Protea Hotel Tyger Valley

Also Known As:
Tyger Valley Hotel
Address: Hendrik Verwoerd Drive | Jip De Jager off-ramp Exit 20, Welgemoed 7530, South Africa
Region: South Africa > Western Cape > Cape Town > Welgemoed
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Welgemoed
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Protea Hotel Tyger Valley is now a full service 3 star Cape Town hotel overlooking scenic views of Table Mountain and offers unrivalled convenience and value for money. As a budget hotel in Cape Town the Protea Hotel Tyger Valley is strategically located near the airport and CBD and is tailor-made for the executive traveller. All rooms have individually controlled air-conditioning, tea/coffee making facilities, 32" flat screen TV's with DVD players in all rooms and en-suite bathrooms. The hotel’s new a la carte restaurant, Point of View, caters for breakfast and dinner, whilst the exclusive residents' bar and lounge is ideal for informal meetings or sundowners. Secure, individual parking bays are strategically located outside each room. Off the restaurant, situated in the park-like surrounds, is the hotel's swimming pool and sundeck. Various other sporting activities are available nearby, including golf only a few minutes away. A cozy lounge facility off the reception area offers comfortable seating and a fireplace. For the Corporate traveller, the 3 star hotel in Cape Town offers a small business centre with internet and word processing facilities. Tyger Valley Shopping Centre and Willowbridge Mall is only 5km away from the Protea Hotel Tygervalley. Within a 5km radius, there are more than 30 restaurants to choose from. There is a Virgin Active Gym 5km away. Shuttle services can be arranged to all destinations at a cost to the GUEST. For the adventure seeker, the hotel is only 8km from Ratanga Junction. ... more   less 
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Protea Hotel Tyger Valley
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