Stayed for 2 nights at beginning of march 2013 to check out the venue for a potential wedding. On a whole this is a decent hotel for the price. * we were changed from a suit room to a 1bdrm apartment due to AC problems. Both rooms were adequate in size and clean and tidy. Some Furniture needs updating. THE... More

As a member and reviewing some of the recent reviews we wonder if those reviewing are on the "cheap trips' Certainly the Hotel does need some maintenance but I am told this is taking place shortly. We have been to Shangrila approx 10 times and have always loved the view,friendly staff and the room layout and laidback atmosphere. Granted the... More

The stafff were very nice, underpaid but did there job well. The rooms given to us were below the standard we are used to.The first room was next door to the chook shed and stunk and noisy. The rooms were not very clean. Would never go back here so much so that I would never return to Bali because of... More

Very friendly hotel and staff, stunning location, direct access to the beach. Nice rooms, staff efficient and very helpfull. Great amenities and facilities Closed to downtown. The signage needs to be improved, not easy to find

Stayed here many times in the last eight years. Recent trip was the first for about five years. Best avoided now. Under a change of ownership and not the laid back place it once was. Although general staff are as friendly as ever the place has otherwise gone downhill yet strangely the prices up. Managers/owners are incredibly inept at organizing... More

Very small hotel/timeshare resort. The class of room is extremely variable from pokey rooms near the bar to palatial rooms upstairs to lovely bungalow style rooms. Staff are good and try hard (generally). The massage hut is well placed and convenient and massage ladies very good. Not enough lounges around the very small, warm pool and the ubiquitous problem of... More

Not a great start as prebooked a transfer to the resort from the airport, whcih was all confirmed with them by email, but no transfer appeared upon arrival. When called hotel they said I was early ( I was exactly ontime), and told me to just get a cab, which cost USD45, better than what the hotel was charging which... More

Stayed one week. 3 star accomodations with my sister who was using time share points. Room was comfortable. Shower took a long time to warm up and had rather low flow rates. Beds comfortable. Small kitchen with only small refrigerator, microwave, and hot pot. Staff friendly and helpful. Breakfast was boring. Internet spotty. However the massage ladies gave one of... More

We stayed right near the lovely pool in room 3# and had a great time. The cocktails are nice during happy hour at sunset- in the warm pool and then take a few steps from the pool to overlook the ocean :) The beds are comfy but the bathroom is a bit smelly and I felt gross whenever I would... More