Since I can't post another review for 3 months about this hotel I have to use another account. Just an update of very foolish games Sofitel plays with their customers. This is by far the poorest customer service I have received in my life anywhere in the world. I don't like being lied to and that is the impression I... More

After two weeks traveling through Chilean and Argentinian Patagonia we arrived in Buenos Aires exhausted craving a bit of luxury. We weren't disappointed when we checked into the Sofitel. Our room was elegant and extremely comfortable. There was plenty of closet and drawer space. There are only a few rooms per floor and generally the environment is a bit more... More

My wife and I stayed at the hotel for a week when I was on business in BA, and then returned unexpectedly for another night later the next week when our flight was delayed. the staff at the hotel are marvellous and made us feel very welcome and helped with all our various requests for directions, recommendations and of course... More

I recently stayed at the Sofitel for one night before heading up to Iguazu Falls with my two sons. Our room was very large as we had an extra bed in there to accommodate all of us. No particular view but a pleasant and quiet room. The bar and restaurant areas were adequate for quick one night stop but nothing... More

We felt some of the staff including the doorman, bell boy, and day time front desk staff to be extremely polite and courteous. However, we experienced arrogent and unfriendly behavior from the hotel concierge. When I asked the lady to change 20 pesos, she told me that the hotel does not have denominations that small. She stated it in a... More

Good hotel in a convenient location. Courteous and helpful staff. The rooms are very comfortable, with good amenities. Buffet breakfast was very good (albeit a little slow when you order a la carte items). More

I loved this hotel, and can’t wait to return! I agree with all of the previous posts about the comfort of the rooms, the great bathrooms, the wonderful staff, and the convenient location. In hotels of this class, it's the small details that you notice, and one thing that impressed me was that the closets were large, and there were... More

I've stayed before but on this trip it was a brief one night stop on our way home from an 18 day trip through Argentina. Absolutely beautiful hotel with a lovely atmosphere. Even our deluxe room was not that spacious, and the rooms and small bathrooms are starting to look a tiny bit dated (though extremely luxurious and comfortable) so... More