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Faena Hotel

5.0 of 5
445 Martha Salotti, Buenos Aires 1107BDA, Argentina
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Hotel amenities
Faena Hotel
Ranked #26 of 434 hotels in Buenos Aires
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308 reviews from our community

Traveller rating
    194
    56
    27
    13
    18
See reviews for
Families
17
 
Couples
124
 
Solo
15
 
Business
46
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Miami, Florida
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 11 April 2013

Coming back to this hotel brings back great memories and creates new ones! There is no other place like this enchanting hotel...after work a cocktail by the pool for a happy hour (they call it After Office :) ) having mate infused cocktails just kick-starts the afternoon... ...what better than to continue to their lounge and bump into a rock/pop... More

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See 5 more reviews by David C for Buenos Aires
Ariel B, General Manager at Faena Hotel, responded to this review
29 April 2013

Dear David Thank you so much for sharing your feedback in Tripadvisor about your recent stay at the Faena Hotel Buenos Aires and to highlight all the wonderful things you enjoyed about your stay. We look forward to welcoming you back again soon. Ariel Barrionuevo Hotel Manager More

Portland OR
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 April 2013

Fun experience ... from the trendy pool area, to the uniquely laid out rooms. But it is quirky --- the bathroom area is comprised of glass walls (with curtains) with the shower & toilet area in frosted glassed areas. The hotel staff were very accommodating and willing to go the extra mile to assist the hotel guests (including opening the... More

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Ariel B, General Manager at Faena Hotel, responded to this review
29 April 2013

Dear guest Many thanks for taking time to share your positive feedback on TripAdvisor. It has been a great pleasure to welcome you to the Faena Hotel Buenos Aires. Hoping to welcome you again very soon. Warm regards, Ariel Barrionuevo Hotel Manager More

Paris
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 April 2013

Not so often can you come accross a design hotel with such overall comfortable surroundings & friendly staff. Now friendly does not always mean professional (...), but I can't ignore my stay was more fun than to complain about! Amazing spa & fitness, great pool & sexy decor in a new area of town - Fresh air, clean & easy... More

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Ariel B, General Manager at Faena Hotel, responded to this review
29 April 2013

Dear BluMartini, We would like to thank you for choosing the Faena Hotel for your recent stay in Buenos Aires and for taking the time post your review on TripAdvisor. We are delighted to read you enjoyed your stay with us and we are looking forward to welcome you again in the near future. Best regards, Ariel Barrionuevo Hotel Manager More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 31 March 2013

This is Phillipe Starck's Masterpiece! The design of the hotel connects perfectly with the ambiance of Buenos Aires. It reflects the Tango mood in a sophisticated way! The food,the service ,the concierge ,the Tango show are amazing . The hotel provided a great and fun Guide named Mario who gave us an insight into BA that we could have never... More

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Ariel B, General Manager at Faena Hotel, responded to this review
29 April 2013

Dear Marie, I am delighted to read your review, thank you for your feedback. We are so pleased that you appreciated our design and architecture, but more relevant our staff kindness appreciation. Please do not hesitate to contact me directly for your future reservations. I will be happy to make all the necessary to make every single stay every time,... More

New York, New York, United States
1 review
5 of 5 stars Reviewed 28 March 2013

From the moment I arrived in BA and saw the Faena name plate... I knew I was going to be pampered. The hotel is stunning and has all the outlets needed for a great holiday!! If your lucky enough to be staying for business even more so. It rained for the first couple of days... Thanks to Faena, I hardly... More

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Ariel B, General Manager at Faena Hotel, responded to this review
29 April 2013

Dear Ms Bowers, It is tremendous pleasure to read such a nice comment on Tripadvisor. On behalf of our team, thank you very much for your kind words and we look forward to welcome you back in the near future! Faena is your "home" in Buenos Aires. Warm regards, Ariel Barrionuevo Hotel Manager More

Florianopolis, SC
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 March 2013

In life everybody deserves a second chance. Although my first stay at the Faena was far from being a disaster I expected a lot more, since they are a member of the Leading Hotels of the World chain (and charge accordingly). When I arrived I discovered that I was upgraded to the Executive room. If you're stying in one, just... More

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See 2 more reviews by JGoldmeier for Buenos Aires
Ariel B, General Manager at Faena Hotel, responded to this review
17 March 2013

Dear Joao First of all I would like to thank you for this second chance. I know there are things that need to be improved (eg. TV remote control) and I ensure you we are working seriously on that. Secondly, thank you so much for sharing your feedback in Tripadvisor about this recent stay at the Faena Hotel Buenos Aires... More

Sao Paulo, SP
1 review
5 of 5 stars Reviewed 11 March 2013

The staff is very friendly and corteous. All the bars and restaurants serve great, great food. Talk to Matias, the Library Lounge barman, he'll surprise you with a special drink choice. Try El Mercado breakfast, it's really amazing (dulce de leche!). Rooms are beautiful and very cozy. I loved it!

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Ariel B, General Manager at Faena Hotel, responded to this review
17 March 2013

Dear guest, We would like to thank you for choosing the Faena Hotel for your recent stay in Buenos Aires and for taking the time to post your review on TripAdvisor. On behalf of Matias, our bartender, I appreciate your kind words and I ensure you he will be encouraged by them. We are looking forward to welcome you again... More

Sao Paulo
Top Contributor
56 reviews 56 reviews
50 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 March 2013

Faena + Universe is one of the coolest hotels I`ve ever stayed.Phillip Starck has made an amazing job in decorating this place!!!The pool is not large ,but it`s a wow.The crow in the middle is fantastic.The staff is not nice as the place.I booked the hotel with expedia.com in the same morning I checked in and Vicki,one of the concierges,took... More

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Ariel B, General Manager at Faena Hotel, responded to this review
8 March 2013

Dear guest, Thank you for choosing the Faena Hotel Buenos Aires and for sharing your experience in Tripadvisor. We appreciate your feeback because it makes us to improve everyday. I am very sorry to learn the inconveniences upon your arrival and the noises during your stay. Please do not hesitate to contact me to my email (abarrionuevo@faenahotels.com) for any further... More

QUITO
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 March 2013

The hotel itself is beautiful but the the room I got was small and not really confortable. If you pay over 600 a night, you expect a top room, no less. The food and bar are really nice and I dont have a complain about either. If you choose to go, make sure you get a nice room.

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See 3 more reviews by CAPEQUITO for Buenos Aires
Ariel B, General Manager at Faena Hotel, responded to this review
8 March 2013

Dear guest, We would like to thank you for your review shared in Tripadvisor. I regret to learn your room was not according to your expectations, please do not hesitate to contact me might you come back to Buenos Aires, I will take care of everything to restore your faith on it. We really wish to be able to serve... More

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 February 2013

This is not my first time staying in the Faena hotel and universe. The hotel remains my favorite boutique hotel in South America, but i used to think it was better to be in recoleta because it was walking distance to shopping and bistros. This is the first time I spent a Sunday in Puerto Madero and boy has it... More

Was this review helpful? Yes
Ariel B, General Manager at Faena Hotel, responded to this review
8 March 2013

Dear Mike Many thanks for taking time to share your positive feedback on TripAdvisor. It has been a great pleasure to welcome you to the Faena Hotel Buenos Aires and “being our huge fan” is a tremendous compliment for us. Hoping to welcome you again very soon. Best regards, Ariel Barrionuevo Hotel Manager More

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Hotel Summarization (Beta)

What travellers say

  • Puerto Madero(9)
  • Pool area(7)
  • Very nice(4)
  • Great service(3)

Additional Information about Faena Hotel

Address: 445 Martha Salotti, Buenos Aires 1107BDA, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotels in Buenos Aires
#18 Family Hotels in Buenos Aires
#22 Business Hotels in Buenos Aires
#40 Romantic Hotels in Buenos Aires
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Conceived to the very last detail by Alan Faena, and designed by Philippe Starck, Faena Hotel Buenos Aires features 90 rooms inspired in the stunning glow of the Belle Époque, while providing world class comforts and modern technology. The first and second floors shelter the Universe, an area that fosters the interaction among guests and visitors. These areas includes two unique dining experiences El Bistro where sophisticated international cuisine is served, and El Mercado an authentic cantina serving fresh local cuisine, as well as The Library Lounge bar and a 3500 bottle Wine Cellar. El Cabaret provides an intimate setting for the best tango show in town, Rojo Tango, and other live performances. The Faena Spa, the only Leading Spa in Buenos Aires, features a gym, personal trainers, beauty treatments, nutrition specialists and healing therapies, the Hammam, a Turkish style steam bath and the best outdoor Pool in B.A.Experience Manager®, whose mission is to make their dreams come true and to even exceed their expectations. This concept, solely created by Faena Hotel Buenos Aires to provide its visitors with a special and tailor made service, is always available to all guests. ... more   less 
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Also Known As:
Faena Hotel Buenos Aires
Faena Hotel Universe

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