Great value rooms, large and clean. Bathroom had no window so smelt of damp. AC had poor temp regulation, problem at night. Breakfast was very poor, the worst i had in 5 hotels during my stay, needs to be improved, so much potential with the location.
The bar downstairs was nice great wine at good prices. Areais dodgy at night...
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Dear Guest,
Sorry to hear that your stay wasn't completly up to standard.
We appreciate your feedback and we will take your comments on board.
Regarding your comments about breakfast: we improved the menu some months ago, as such, we'd be grateful if you could tell us more about how to improve it.
Thanks a lot for sharing your experience...
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We were only supposed to stay at the Moreno Hotel for one night at the end of our trip but as our flights to Iguazu were cancelled we ended up staying for 3 nights - and how lucky we were. The staff are attentive and always there to help with recommendations and bookings, also when we arrived and needed to...
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Dear Guest,
We are absolutely thrilled to hear that you had such a beautiful time here at the Moreno.
Your positive feedback helps us to continue providing great service. So we are extremely grateful for that.
You're always welcome at the Moreno and there'll always be a J Loft available for you.
Greetings from all the staff.
Thank you!
Jeremías...
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My second stay at the Moreno 12 months apart - some great improvements in that time. The rooms are still huge and a bonus after being in a tiny ships cabin for 8 weeks in antarctica. The roof top breakfast is a vast improvement on what was on offer before. i also like being left alone by the staff unless...
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Dear Guest,
I would like to thank you very much for your flattering words about our hotel.
For us it is really valuable to have an opinion of a guest who was previously stayed here, since it's allow us to see the evolution in the quality of service.
As you mentioned, our breakfast service have completely been changed due to...
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we really enjoyed staying at Moreno. the staff is incredibly helpful and friendly, the rooms are big and, if you ask for a front facing, you'll have a nice view of a church (tho' a tad noisy in the morning). Breakfast on the top floor is fine, as is the outdoor jacuzzi - nothing spectacular, but fine. We really enjoyed...
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Dear Guest,
I read your kind words about the Moreno and I want to thank you for sharing it with the TripAdvisor Community.
I am so glad to know that the staff has been friendly with you, since our goal as a team is making you feel at home.
We will always be waiting you back in Moreno Hotel Buenos...
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When you get into the hotel it looks like an french 1930's building, by the way, it was built in this year, and the owners got a really good job maintaining the original structure, but offering all we need in confort, tecnology, and well being. I loved the 30's elevators, with pantograph doors and high tech controls.
The rooms is...
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Dear Guest,
Thank you very much for writing about the Moreno on TripAdvisor.
I really appreciate your opinion about our building, since it is an historical heritage protected by the Government.
Regarding to service, let me tell you that your words motivate us to continue on the right path toward excellence.
Hope to see you here back soon.
Thanks a...
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My wife and I were in Moreno three nights before joining our cruise. This is a jewel of the place right downtown with good breakfast and unforgettable roof terrace. We spent new years eve on the terrace with some munchies and a bottle of bubbly watching fireworks in the port and it was fantastic.
Moreno is not in the safest...
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Dear Guest,
What a good experience of New Year in our terrace! I guess being there at midnight on December 31 was a gorgeous privilege.
Thank you very much for all your comments about the Moreno, for us is very nice to know that your stay here has been pleasant.
I hope your 2012, which was started at our terrace,...
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Attractive, central, includes wine bar and restaurant, beautiful rooftop views, great staff and service
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Dear Guest,
Thank you for all your kind words about us!
We are very happy to know that you've had a good time here.
You are always invited to come back.
Best wishes from the whole Moreno Team.
Jeremías Meinardi
General Manager
Moreno Hotel Buenos Aires
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The position is very good: just a few steps from Plaza de Mayo, but the hotel has two big problems. First of all, the bad smell coming from the bathroom is very intense, even if you keep the door locked. Secondly, rooms are extremely noisy. The nise from outside of an electric power generator goes on all day and night...
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Dear Guest,
On behalf of Moreno Hotel Buenos Aires I would like to thank you for sharing your experience on TripAdvisor.
I am very sorry that your stay here was not the best. Honestly, I am a bit surprised for your problem with the smell from the bathroom.
However, I would like to come into contact with you in order...
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The Moreno Hotel is an awesome hotel in the San Telmo area of Buenos Aires near Plaza de Mayo and the Casa Rosada. The rooms are large and nicely decorated and the staff is awesome, especially Pablo. The morning breakfast is fabulous and the views from the rooftop deck can't be beat. This is a no-brainer for the price -...
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Dear Guest,
Thank you from Pablo and the rest of the staff here at the Moreno.
Your feedback is very valuable to us and helps us to keep improving our service.
We hope to see you back here soon.
All the best.
Jeremías Meinardi
General Manager
Moreno Hotel Buenos Aires
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We had such a great stay at the Moreno Hotel. We were at the end of our trip and just needed one more night in BA before going home -- and I wish we'd stayed here earlier. Very reasonable price, huge rooms, and a beautiful building. Close walk to San Telmo and the centre. We loved it.
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Dear Guest,
A big thank you for sharing your review with the TripAdvisor Community.
We'd be very pleased to have you back at the Moreno. Next time, make sure you book your stay for longer.
All the best.
Jeremías Meinardi
General Manager
Moreno Hotel Buenos Aires
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