I ve booked a night before because was arriving early in the morning, I understand that i have booked a standard room, they gave me the one next to cleaning service (ok can be better. The thing is , in the morning, someone has opened my door when i was sleeping, i woke up, my door was clearly opened, but... More

We stayed at the Axel Hotel when we were at Buenos Aires. Firstly, the lifts are crazy slow. What I did not like about the place is that the pool is too quiet, (even on a weekend) and if you want access to the indoor pool, you have to pay (even if you already stay in the hotel) which I... More

We enjoyed our stay at the Axel Hotel - Buenos Aires very much. We were a bit sceptical after reading the last reviews, but we took the risk. It needs to be said that the hotel is in urgent need of some maintenance (especially the Spa and some rooms), but...the management is aware of this. We noticed during our stay... More

Early May pool is closed. I have ordered champagne bottle with my booking expecting it to be in the room on arrival. Instead you are given a voucher and you have to pick up it with ice and carry it yourself. Staff not attentive. I asked for a taxi to EZE airport. Instead they ordered to another one. And because... More

Great hotel in a great location. Great design, with lots of amusing features, like the sliding partitions to divide the room in different ways, and the wardrobe doors that slide to become window blinds. And the central atrium that seems to be open to the air but is roofed over by a swimming pool with a glass bottom! Nice, clean,... More

I think some of the reviews below have been a little unfair. The place is hardly a world-class boutique hotel, but for the price paid in the historic center of town I don't think you can expect a whole bunch more. When I first arrived, I asked if it was possible to change my first floor street side room due... More

I was here with my bf on January 2013 for 3 nights. Since we had stayed in Axel hotel Berlin before, we had our hopes quite up for the good quality. We got super cheap offer from internet for the standard room without breakfast. Room was very nice and clean, facing to the pool, nothing bad to say. Very good... More

I wanted to like this property. I stayed here for eight days in October 2012, but found the service spotty (the front desk personnel and housekeeping were lovely, but security and food and beverage staff could use some upskilling on how to appropriately interact with guests), the location terrible, and the property in a state of disrepair. The hotel has... More

Firstly, I love their tag-line and it is absolutely true! Our favourite hotel in Argentina. The people who work at Axel are what make this hotel exceptional. They were not just friendly and professional, they were more. They helped me with my delayed luggage, they gave us advice on what to do, where to go, booked coaches and taxis for... More