The location is on a very busy and noisy road. If you prefer to sleep with windows open rather than an airconditioner on then expect no sleep at all because of the noise that goes on well into the early hours. Hotel otherwise is generally average but overpriced for the offering. Rooms are okay and service is arrogantly reflective of... More

This was a good hotel if a bit dated.Our room was very spacious with a view over the street at the front. No lake view as the hotel was two blocks back but not far to walk to it. Shops were near too and what a selection - every second one was a chocolate outlet. Breakfasts were fine,not as good... More

We really enjoyed a couple of nights here. Very friendly and helpful staff, and check-in and out was a breeze. Centrally located, very clean and rooms well maintained. A place where relaxation seemd to come naturally, especially after a day touring. Highly recommended.

I stayed at the Edelweiss twice, within a two week period. Both rooms were neat, clean, attractive if fairly bland, and functional. The staff is helpful and friendly. The hotel is a couple of blocks in from the lake, so there are really not very many rooms with a decent view. The breakfast is fine. Overall, if you are looking... More

Stayed at this hotel with 30+ tour group for two nights. Arrived at 9pm after hard travelling day from Puerto Varas.Reception staff were very efficient getting us to our rooms quickly.Restaurant had arranged for us all to have a late meal which was excellent all round.Free wine was given to us which was a nice gesture. Our room was above... More

We stayed at this hotel for 2 nights, in January and found the room comfortable, and the position of the hotel excellent. The Beds were comfortable and the bathroom, whilst small, was in excellent condition. No air conditioning in the room though, but a ceiling fan did help make our stay comfortable. The room we had was facing the street,... More

The hotel has aged, but not gracefully. The reception has probably one of the most sleepy and slow staff you can find in South America. Rooms have not been renovated since the hotel was built and most rooms are noisy. When you try and change room they will give you something even worse. The smell from the pool on the... More

Hotel in the center of the town. No airconditioning- room stuffy so had to leave window open. Turned out that the room (218) was opposite the hotel's generator, which came on during the night and woke us up. For the next night they gave us a fan, so we could close the window!

Thought the hotel was on the whole good. We had a nice lake view room on the 4th floor, but be aware the windows are very dangerous as they are very low and open out really wide, an accident waiting to happen. Nice large room with a good sized bathroom. Staff speak good English and all very helpful. Great location.