Sheraton Phoenix Downtown Hotel

Address: 340 North 3rd Street, Phoenix, AZ 85004

Phone Number:

Region: United States > Arizona > Central Arizona > Phoenix > Central City

Amenities:

Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#5 Luxury Hotels in Phoenix

#9 Family Hotels in Phoenix

#11 Business Hotels in Phoenix

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Sheraton Phoenix Downtown Hotel is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Travelocity, Starwood, Booking.com, Expedia, Cheap Tickets, Hotwire, Venere, Amex, Agoda, Priceline and Tingo so you can book your Sheraton Phoenix Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Sheraton Phoenix; Sheraton Phoenix Downtown Hotel Arizona

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671 reviews from our community

See which rooms travellers prefer - 125 traveller tips

travelingworkingmom

Senior Contributor

25 reviews

13 hotel reviews

Reviews in 16 cities

21 helpful votes

“I like it for business”

Reviewed 12 June 2013

There are certainly a lot of beautiful choices in Phoenix and I do prefer to stay at a resort like the Biltmore if I am on vacation but this hotel is fantastic for business. Sheraton is located in the heart of downtown and has everything you need for business. The gym is great and the restaurant is good. If you... More

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As an SPG member, we genuinely appreciate your loyalty to Starwood hotels and, in addition, we thank you for your recommendation of the Sheraton Phoenix where our location in the heart of downtown does indeed make it easy to do business in the area, especially being just 2 blocks from the convention center! We love hearing that the amenities you... More

SurajShah

Nairobi

Top Contributor

63 reviews

21 hotel reviews

Reviews in 31 cities

27 helpful votes

“Probably a good hotel at other times but a bit lacking during large conventions”

Reviewed 11 June 2013

First of all, the service is very good, considering the sheer numbers of the convention. Mostly polite and helpful. The front desk were a little less forthcoming but the concierges were really helpful and went out of their way to accommodate guests with taxis, information on transport and other information on Phoenix. The housekeeping staff on the other hand were... More

First, we want you to thank you for being one of our valued SPG members; we understand that you have many choices when it comes to hotels when you are traveling. We never take for granted that you chose us! And we thank you for your loyalty to our hotels. I must agree with you that our Concierge desk is... More

Nancy M

Chicago, Illinois, United States

1 review

“Great stay”

Reviewed 10 June 2013

We had a very pleasant experience at the Sheraton Phoenix Downtown. The hotel looked great, the rooms were comfy, and the staff was very friendly and helpful. Ban Salman in housekeeping was outstanding. She was willing to make your stay as comfortable and pleasant as possible. Her positivity was contagious and interacting with her was a true delight. I look... More

Thank you for your kind comments regarding your recent stay with us. We are sure that Ban will enjoy hearing how she impacted your stay so positively. She shows a genuine concern for our guests that cannot be taught and we value her contribution to our team. We are also glad to hear that you would return and stay with... More

Annie H

Huntsville, Alabama

“Family trip”

Reviewed 8 June 2013

Upon arrival there was a mix up with the rooms, but Jen the desk clerk was more than helpful. We visited the gift shop where Antonio "Tony" was more than accomadating. My niece was not feeling well and he went the extra mile to help us. Both helped us have a wonderful stay at the Sheraton. Would stay again for... More

We’re so happy to hear that your family trip was all that you hoped it would be. These are memories we will keep for a lifetime, and so it was gratifying to know that both Jen at the front desk and Tony from the gift shop contributed toward such a wonderful family stay because of their care and genuine concern... More

DGfromDallas

Dallas

41 reviews

15 hotel reviews

Reviews in 13 cities

10 helpful votes

“Just the right distance away from the convention center”

Reviewed 6 June 2013

Stayed at the hotel for a convention. It was the first time I had stayed at that particular Sheraton, and I was pleasantly surprised by the service. As others have mentioned, the housekeeping is top notch and very attentive. They were ever so polite and accommodating when I had requested some additional items. The service at the front desk was... More

Thank you so much for all of your kind comments about the great service that you experienced here during your recent conference. We loved hearing that! We are sorry if you were mis-informed however regarding our check-out options, as there are several different way you may choose to depart the hotel, that include receiving an e-mailed copy of your bill... More

ramber2

California

2 reviews

Reviews in 2 cities

“Fantastic Stay!”

I just had the most incredible stay at the Sheraton Phoenix Downtown Hotel! I was warmly greeted by Delia Lanphar. who graciously allowed me to not only check in early, but upgraded my room! What a TREAT for this Mom of 6! She went above and beyond and I am so grateful for her hospitality. My entire 4 day stay... More

We are so happy to hear how much you enjoyed your stay with us. Delia and Rebecca are wonderful associates who have a history of going the extra mile for our valued guests, as they did in your case. We’ll be sure to thank them on your behalf. We look forward to your return, and we appreciate your loyalty to... More

MichiganLuke

Michigan

77 reviews

18 hotel reviews

Reviews in 21 cities

54 helpful votes

“Hotel location and staff was great.”

Reviewed 5 June 2013

My family stayed in the Sheraton hotel in downtown Phoenix and it was very nice. The location is perfect where you can walk to the Diamondback or the Phoenix Sun games. We were there during Comicom and it was enjoyable watching all the comic book folks. I would suggest asking to get a room view facing the Diamondback stadium. It... More

See 7 more reviews by MichiganLuke for Phoenix

Dear MichiganLuke, Thank you for the feedback regarding your recent stay with us, and yes, the Comicon event was very fun and lively – the whole downtown area benefitted from that event. How wonderful to hear about how much you enjoyed your stay here; so nice that you could experience the live music in the lounge and also our great... More

visitor1-2013

Dallas, Texas

“House Keeper Amelia Delueiroz”

Reviewed 3 June 2013

Very servicable!!! nice presents her self well , polite , thoughtful, overall very good natured. I WILL RECOMMEND THIS HOTEL TO ANYONE. PHOENIX IS A GOOD PLACE TO VISIT. nice hotel. near stores makes it convinient to get to places and events. the trains and buses makes it even more appealing.

Thank you so much for your willingness to recommend our hotel and our city, what an incredible thing to do on our behalf and we are grateful. As for Amelia, she is one of those team members that make a difference because of her genuine and thoughtful way of providing service to our guests. We can’t imagine our housekeeping team... More

Stephanie R

Redding, California, United States

“Ban Salman”

Reviewed 2 June 2013

The hotel is beautiful and outstanding in every way. Ban was exceptional and made sure we had all we needed in our rooms at all times. She anticipated our needs and met them before we even asked--wow! She was incredibly friendly, cheerful and helpful! All the staff were helpful and accommodating. The rooms are beautiful and lush. I enjoyed the... More

Dear Stephanie, We’re happy to know that our staff provided such exceptional service during your stay, and please know that Ban is often singled out for her accommodating and caring nature in addition to her housekeeping skills. You can rest assured that we will share your kind comments with her! To read that you thought of our hotel as a... More

Stacy W

Coto de Caza, California

1 helpful vote

“House keeping service Ban Salman”

Very clean and welcoming. Our House Keeper Ban Salman did a truly wonderful job and she was very friendly. She made us feel at home on our stay...Please let her know that she provided excellent service.

Was this review helpful? Yes 1

Dear Stacy, Of course we will let Ban know that her exceptional effort elevated your stay experience, how wonderful to hear, We feel incredibly lucky to have Ban on our team, she is greatly valued. So nice to hear that you felt AT HOME here! Please come back and visit again soon. Warm Regards, Nicole Cora Director of Rooms More

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Sheraton Phoenix Downtown Hotel Reviews, Arizona

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