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Residence Inn Phoenix Desert View at Mayo Clinic

3.0 of 5
5665 E Mayo Boulevard, Phoenix, AZ 85054 (Desert Ridge)
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Residence Inn Phoenix Desert View at Mayo Clinic
Ranked #19 of 176 hotels in Phoenix
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68 reviews from our community

    Trip type
Traveller rating
    42
    18
    7
    0
    1
Date Rating
Glendale, Arizona
1 review
5 of 5 stars Reviewed 10 May 2013

We have been utilizing the Residence Inn Phoenix, Desert View while our office is being prepared. The facilities and staff have been excellant and supportive of our every need. Although I have used other Residence Inns across the country. I have been very impressed with this particular location. Great Facility, Great Staff. Mario Caridi General Dynamics

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Melbourne Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

But I was in Phoenix for work, and the Residence Inn Phoenix Desert View is right across the street from where I was working. I didn't have high expectations, but I absolutely loved my stay at this Residence Inn. The front desk staff were all very helpful, warm and friendly. The rooms are very well appointed. The free breakfast bar... More

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See 2 more reviews by Catherine L for Phoenix
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 25 March 2013

This could be a nice residence inn, but they seemed woefully unprepared for spring break during spring training. The hotel was at capacity and it really impacted the stay. First, there were 7 chaise lounges at the pool (+200 rooms). They ran out of blankets, body wash, and body lotion. Kitchenette was not stocked with essentials (2 spoons, no dishwasher... More

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Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review
26 March 2013

Let me begin with an apology for your stay not being an exceptional one! Sometimes the best of plans do not achieve the intended goal. Spring break coupled with Spring Training games does test our staff and supplies. Thank you for letting us know where we fell short so we can make adjustments for future times when we know we... More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 March 2013

Stayed for a week for business. This is a newer property with tasteful decor, but not upscale. The rooms are all suites with a full kitchen. The room was comfy, the bed was amazing, very nice tempurpedic type of mattress. The staff were helpful, the breakfasts were nice as we're the weekly dinners. Outdoor fire pit was nice and the... More

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See 2 more reviews by Christieks17 for Phoenix
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review
26 March 2013

Thank you sincerely for your review to let others know how much you enjoyed your stay with us. We are proud of our hotel and the team strives to be helpful for every guest, every stay! We find our pool and patio are great places for guests to congregate, enjoy the beautiful views and keep up with their exercise routine.... More

Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 March 2013 via mobile

Stayed 3 nights for Spring Training trip with our family of 5. Very nice Residence Inn with lovely pool and fire pit area with a view o the mountains. Had a one room suite with very comfortable queens and pull out sleeper. Bathtub did not drain which was gross but it was finally fixed on second day (requested fix early... More

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Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review
26 March 2013

We are pleased you and your family enjoyed your stay with us and I apologize for the lack of communication on the towels and the slow drain. Like you, guests find our rooms are comfortable for families and added to the great view and peaceful place, they return every time they find themselves in the Greater Phoenix Valley of the... More

Las Cruces, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 February 2013

My husband and I travel to Mayo Clinic at least twice each year and we have stayed at this hotel on nearly every visit since it opened. The staff is always friendly, helpful, and makes one feel like a special guest. The rooms are great and the hotel is quiet. Great place to recuperate after a minor surgery when you... More

Was this review helpful? Yes 2
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review
26 March 2013

Let me begin by saying congratulations on your good news! With our close proximity to Mayo Clinic and Hospital, our guests are here for more than the usual business or pleasure trip. Like you, many are patients as well. Our team works hard to convey a helpful and compassionate manner for each of our guests. We are pleased you sensed... More

Washington state
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 February 2013

My husband and I have stayed here three times now. We come down to Arizona for the sun in January. This hotel is quiet, friendly and relaxing. We have always had the king suite. It is like a small apartment! We buy groceries at the Whole Foods store down the road, and enjoy healthier food than if we ate out... More

Was this review helpful? Yes 2
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review
26 March 2013

Thank you for taking the time to let others know how you feel about your visits to the desert and our hotel. Your description of the suite is quite true and our guests enjoy both the suites and the amenities. Yes, it is a great place in the winter when the weather is colder in other areas. You can easily... More

Southern California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 26 January 2013

A 3 day business trip to Phoenix brought me to this hotel. What a pleasant experience all around. Check in was fast and easy, and staff was friendly and accommodating. My King room was surprisingly roomy and well-appointed. I really appreciated the Paul Mitchell shampoo and conditioner....what a nice change from the cheap stuff usually offered at other like hotels.... More

Was this review helpful? Yes 3
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review
26 March 2013

Your comments about our hotel go to the core of our Brand! We pride ourselves on creating an inviting suite and including the upscale products that mirror your personal choices. We are happy you enjoyed the breakfast and the ability to dine in comfort! Thanks for letting others know how pleased you were with your stay! More

Boston, Massachusetts
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 18 January 2013

My buddy and I stayed here a couple of nights while at INC 500/5000. It was convenient to the conference and the room was great. The breakfast selection in the morning is also quite good. The fitness center is small but definitely adequate. They have a great pool and there never seemed to be mobs of people around it which... More

Was this review helpful? Yes 2
Michelle J, General Manager at Residence Inn Phoenix Desert View at Mayo Clinic, responded to this review
26 March 2013

How great it is to learn that you enjoyed your stay at our hotel and took advantage of the amenities during your stay. The fitness center does allow our guests to keep up their workout program. Others may choose to enjoy hiking on nearby beautiful trails or in the mountains. Our housekeeping team is pleased to know you noticed and... More

New York City, New York
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 December 2012

I stayed at this hotel for nearly a month while visiting a family member at Mayo Clinic Hospital. Staff were friendly and attentive. Common areas bright and pleasant, but hallway carpets are long overdue for a cleaning. Room was clean, comfortable and well serviced each day. Short walk from hotel to hosptial. Convenient free shuttle to nearby shopping centers for... More

Was this review helpful? Yes 1
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Additional Information about Residence Inn Phoenix Desert View at Mayo Clinic

Also Known As:
Residence Inn Phoenix Desert View At Mayo Clinic Hotel Phoenix
Residence Inn Phoenix Desert View At Mayo Clinic Hotel
Residence Inn Phoenix
Residence Inn Phoenix Desert View At Mayo Clinic Arizona
Address: 5665 E Mayo Boulevard, Phoenix, AZ 85054
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Phoenix
Price Range: $
Hotel Class:3 star (3*)
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Residence Inn Phoenix Desert View at Mayo Clinic
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