The rooms are large and clean, recent remodel makes a fresh start to the décor. Newer carpet with fresh paint, blinds and bedding all updated recently. Carpet lightly stained in some areas due to them having an open door policy with pets. Rooms are spacious and hallways are quite. Security works at night and walks the property to keep it... More

I am an Attorney and I have stayed in many hotels over the years. For me, customer service is key--and Nathan, the manager, and the staff at Red Roof Inn Bell Road are exceptional!!! Really! I had an issue with my room. The issue was addressed promptly and respectfully. I was so impressed with Nathan and his "can do" approach... More

The staff at this hotel were exceptional and called us by our names the whole stay (2 days)- nice and personal feeling! They were so quick and helpful with the accomodations for our special needs! We had a great stay and the location was ideal. Pool and rooms were clean and smelled good, grounds were nice too! I read other... More

We stayed here because the reviews we read were good. I'm not sure where the positive reviews came from. This hotel was so very dirty. The staff was not accommodating at all. The pool was filthy. I did not feel safe at this hotel. I would not recommend this hotel to anyone.

I don't know how long this hotel can boast its renovation. It may be smoke free and that's good, but its genererally worn and stained with creaky mattresses and un vacuumed floors. I asked that I be moved as my room has bits of food all over the carpet. Still with stuff on the floor. I was moved across the... More

BEWARE: They charge you an additional daily fee for the safe in the room, unless you go to the desk and officially check out and tell them you didn't use the safe. You cannot avoid this charge in advance, they put it on your card and remove it after you check out. Staff tells u they will make a note... More

I got to phoenix late one night and needed a room, I stopped at this location, and to my supprise the staff was very frienly. I also had a nice clean room. Next time i'm in Az. i plan on visiting the red Roof Inn again. What a great value.. Thank you Edward

Pros: 1. Efficient and courteous desk clerk 2. Clean room and bedding Cons: 1. Poor soundproofing--could hear floor above me stomping around, and frat-boy guests next door loud and clear. I was too tired to request a room change, so used white noise and earphones and was OK, but if this gets your goat, just be aware the walls and... More

Room was good sized and was on the back side away from the freeway. We had a couple of problems, which were taken care of the same day. It could have been the location of the room, but it didn't come up to the other reviews of this property. It was clean, but rather scruffy. O.K. for the price. Would... More