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All 177 Phoenix hotels

Quality Inn & Suites Phoenix

2.0 of 5
5050 N. Black Canyon Hwy., Phoenix, AZ 85017 (Formerly Comfort Inn N Black Canyon Hwy)
Hotel amenities
Quality Inn & Suites Phoenix
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55%
Ranked #96 of 177 hotels in Phoenix
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31 reviews from our community

    Trip type
Traveller rating
    8
    9
    6
    6
    2
Date Rating
San Francisco, California
1 review
3 of 5 stars Reviewed 17 June 2013 NEW

Good location and decent place to stay . It was well maintained , they had a ok ok breakfast, cud be litle better . They have kept the room well .call them for a good price.. Good location and decent place to stay . It was well maintained , they had a ok ok breakfast, cud be litle better .... More

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Sacramento, California
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

I stayed here with my family while having a family reunion. The rooms are clean. Staff helpful and proffesional. I loved the breakfast food selection. It was just perfect to wake up in the morning, grab breakfast and than go to hang out with family. Really, no complaints. I am sure that I will come back as I do have... More

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Phoenix
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 June 2013 NEW

I stayed at this hotel few times already. Every time my experience was good. Last time was better than before because I noticed a difference in breakfast selection. Service was always professional and I would stay there again.

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Deming, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 28 May 2013

We booked this room for a conference. No complaints really. Its was an average room but clean. Our room was in the back so we didn't have to listen to interstate traffic and the hotel was easy to get to. It had a large parking for buses too. Staff we met was nice.

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Anchorage, Alaska
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 7 May 2013

We booked this hotel through a discount site at a great rate. They're lucky it was cheap because we were not impressed with it! The pool and hot tub were dirty and the continental breakfast was really picked over (we threw away our biscuits and gravy after one of us found a large hair in it, waffle batter was out... More

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See 4 more reviews by Lindsay B for Phoenix
marilyn1714, revenue manager at Quality Inn & Suites Phoenix, responded to this review
9 May 2013

We sincerely appreciate you taking the time to post your comments after your recent stay with us. Please accept my apologies that your stay was less than ideal, as we strive to exceed our guest's expectations each and every time. Your comments have been shared with the entire staff and we are working hard to ensure that an experience such... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 8 April 2013

My friend and I were desperate for a room and it was borderline Spring Break and right in the middle of spring training. We decided to do the Hotwire deal for a 2+ star hotel since it was much more afforable then anything we could find elsewhere. We really just wanted a clean, safe place to stay. This however was... More

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marilyn1714, revenue manager at Quality Inn & Suites Phoenix, responded to this review
9 May 2013

Thank you for taking the time to post your comments after your recent stay with us, as our guest feedback is very important to us. It is obvious that we did not put our best foot forward during your visit- your comments have been shared with the entire staff and through ongoing training and reinforcement, we are striving to improve.... More

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Arvada, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 April 2013

First of all, 10 rooms were booked at this place for our softball team for March 22 thru the 25. They for some reason cancelled our reservations. None of the staff knows what the other is doing and they were all really rude. Everything was fixed so thought all was well. Get there and first impression was horrible. The hotel... More

Was this review helpful? Yes 1
marilyn1714, Revenue Manager at Quality Inn & Suites Phoenix, responded to this review
15 April 2013

We sincerely apologize for the experience you had recently at our property. The entire Camelback corridor is undergoing a revitalization process, to include the immediate area surrounding the hotel. We are working hard to address the issues you experienced with ongoing staff training and improved communication. We hope that you will consider giving us another chance and staying with us... More

Mexico City, Mexico
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 March 2013

This Hotel could be better in many ways, but the price is right for the stay that some times is needed, Phoenix in March is full of because of the Baseball training and some time you have to stay were their is a room. It is close to the highway and is centricaly located.

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See 3 more reviews by carlosolveram for Phoenix
marilyn1714, revenue manager at Quality Inn & Suites Phoenix, responded to this review
22 March 2013

Thank you for taking the time to post your comments, we sincerely appreciate our guest feedback. We were pleased that our central location suited your needs, and that you found our hotel to be a great value. We look forward to seeing you in the near future. Sincerely, Marilyn Edwards Revenue Manager More

arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 23 February 2013

Hotel stay date: ( Feb 9, 2013). Booked this hotel because my son had a full day lacrosse tournament near the area. The price we paid was <$80 - I thought, wow! If you are looking for a safe, comfortable place to lay your head at night, this is NOT the place. The area looked seedy. The west/south side of... More

Was this review helpful? Yes 1
marilyn1714, revenue manager at Quality Inn & Suites Phoenix, responded to this review
4 March 2013

Thank you very much for taking the time to post your comments after your recent stay with us, we sincerely appreciate our guest feedback. The area surrounding our hotel is going through a revitalization process, as is the entire Camelback corridor, with new tenants coming into the area all the time. We noted your comments regarding the dumpster area, and... More

California
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 30 January 2013

This was a very nice Quality Inn. It is rated 2 diamonds by AAA and it was a strong 2 diamonds. Everything worked fine in the room and it had a comfortable bed. One consideration for future guests: the motel faces I-17 directly. I got a room facing east, away from I-17 which I figured would be quieter than a... More

Was this review helpful? Yes 1
marilyn1714, revenue manager at Quality Inn & Suites Phoenix, responded to this review
11 February 2013

Thank you very much for your comments after your recent stay with us. We were pleased to see that you enjoyed your stay and found your room to be comfortable. We hope you will stay with us again when traveling to the Phoenix area. Sincerely, Marilyn Edwards Revenue Manager More

 
 
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Additional Information about Quality Inn & Suites Phoenix

Also Known As:
Quality Inn And Suites n Black Canyon Hwy
Quality Inn & Suites n Black Canyon Hwy Hotel
Quality Inn & Suites n Black Canyon Hwy Hotel Phoenix
Comfort Inn Phoenix
Phoenix Comfort Inn
Quality Inn & Suites Phoenix Arizona
Address: 5050 N. Black Canyon Hwy., Phoenix, AZ 85017 (Formerly Comfort Inn N Black Canyon Hwy)
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 177 hotels in Phoenix
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is located in the heart of the Black Canyon off Interstate 17, just minutes from Phoenix Sky Harbor International Airport, US Airways Center, Chase Field ballpark and University of Phoenix Stadium. The Phoenix Convention Center, Arizona State University West campus and downtown Phoenix are only a few miles away.This Phoenix, AZ hotel offers a central location for guests who want to experience the Valley of the Sun, or those en route to northern Arizona. There are a wide variety of restaurants and cocktail lounges located in the area. Hotel guests will enjoy many full-service accommodations including free breakfast with hot waffles, free local calls, free Wall Street Journal , outdoor heated pool and hot tub. Business travelers will appreciate modern conveniences like free wireless high-speed Internet access and access to copy and fax services. This Phoenix, AZ hotel has meeting rooms that accommodate up to 25 people for most events and business functions. This is a pet-friendly hotel. Families will appreciate the two-room suites with sitting areas. In addition, the hotel offers specials for both groups and senior citizens. Ample bus and truck parking are located on the property. Whether traveling for business or pleasure, the Quality Inn and Suites hotel looks forward to providing every guest with exceptional service and cozy accommodations when visiting the Phoenix area. We look forward to seeing you soon. ... more   less 
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