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Candlewood Suites Phoenix

2.0 of 5
11411 N Black Canyon Highway, Phoenix, AZ 85029
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Ranked #81 of 176 hotels in Phoenix
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    2
    12
    5
    1
    1
Date Rating
Carol S
Chino Valley, Arizona, United States
1 review
5 of 5 stars Reviewed 18 January 2012

My husband and I only needed to stay in Phx for one night, but the room and hotel were so nice I wish we could have stayed longer! They are just completing a huge remodel, and we were the first to stay in our room. We were very impressed with the kitchen area and bathroom, and the bed was very... More

Was this review helpful? Yes
Alisha Tillotson, General Manager at Candlewood Suites Phoenix, responded to this review
25 January 2012

Thank you Carol for your wonderful feedback on your recent stay with us! We look forward to serving you again in the future! More

Jster
Arizona
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

Recently stayed for two days at Candlewood Suites for a business trip. The room was about what you expect. The only real complaints were that the AC unit exuded a cigarette smell (easily cured with a Lysol spray) and some of the television channels were pretty fuzzy. My partner said his TV only received a few channels clearly, but he... More

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Alisha Tillotson, General Manager at Candlewood Suites Phoenix, responded to this review
25 January 2012

Thank you so much for your feedback. We appreciate you bringing the smoke smell issue to our attention, we will be sure to address this issue immediately! Also, once our renovation is complete this month we will be receiving all new flat screen TVs with HD, so this should resolve our fuzzy TV issue. We greatly appreciate you taking the... More

leisa40
Farmington
2 reviews
2 helpful votes
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

I called ahead approx. 2-3 weeks and booked the room. The staff member that I spoke with was friendly, informative and accomodating. I arrived here in Phoenix the middle of August. The check-in was seamless and the woman at the front desk very pleasant. She called after about an hour to see if I had everything I needed or if... More

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M B
Anytown, USA
Senior Reviewer
7 reviews
10 helpful votes
4 of 5 stars Reviewed 25 August 2011
2
people found this review helpful

I have stayed at this property a few times during my trips to Phoenix. Location (next to I 17) is a big plus. The front desk staff is helpful. It is moderately priced, especially for extended stay though the property is a bit older. I would recommend this for a no-frills extended business stay, especially for those looking for a... More

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KentuckyColonel
Brampton, Canada
Top Contributor
99 reviews
86 helpful votes
3 of 5 stars Reviewed 5 August 2011

Handy to I17 and good check-in. Fully equipped kitchen and lots of channels on the TV. However . . . I found the bathtub tiny (could have easily been a little wider and longer . . . lots of space). Also, the bath towels were like burlap!! More

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oldsville
New Berlin, Wisconsin
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed 13 June 2011
1
person found this review helpful

Very comfortable clean rooms at a very reasonable price. Have had some not so nice stays near downtown Phoenix but this was quite the opposite. Self contained and convenient to everything. More

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Treborwf
London, United Kingdom
Senior Contributor
21 reviews
73 helpful votes
3 of 5 stars Reviewed 20 February 2011
1
person found this review helpful

Stayed here on Superbowl Sunday but due to jet lag fell asleep sometime during the second half (this would have been the first time I've ever watched the Superbowl live). They have an honour system to purchase goods from their little convenience shop which my wife thought was great. Was trying to have a shower in the morning but unfortunately... More

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DadInASuitcase
Los Angeles, California
Reviewer
4 reviews
4 helpful votes
2 of 5 stars Reviewed 10 December 2010
1
person found this review helpful

Maybe we're not the target for this place (family w/ two young kids.) As a suite style hotel, I understand the "self serve" mind set. And if you don't mind being kept up after midnight by a party in the courtyard, then this place might be for you. But I was shocked by the indifference from the staff and management... More

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imsavvy1
NJ
Senior Contributor
31 reviews
33 helpful votes
4 of 5 stars Reviewed 3 August 2010
1
person found this review helpful

Stayed here one night after traveling (by air) all day. Front desk was super helpful in recommending places to eat (for dinner that night and breakfast the next day). Room itself was large with kitchenette (kitchen cabinets were a little dated). Hotel is located on the access road which runs parallel to I-17. Although our room was closer to the... More

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BuddAZ
Arizona
Contributor
17 reviews
5 helpful votes
4 of 5 stars Reviewed 14 April 2010
2
people found this review helpful

My husband and I, and dog stayed here 4/12/10 ... we had never stayed here before and had a wonderful time - we had booked a non-smoking queen bed, with a sofabed, 2 rm suite, which includes a FULL kitchen. All was perfect, especially the friendly staff, who knew our dogs name our entire stay ! Didn't have the opportunity... More

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Brian Potter, Manager at Candlewood Suites Phoenix, responded to this review
16 June 2010

Thanks so much for choosing Candlewood Suites Phoenix!! We hope to welcome you again whenever you are back in Phoenix for business or pleasure. More

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Candlewood Suites Phoenix Also Known As

  • Candlewood Phoenix
  • Phoenix Candlewood
  • Phoenix Candlewood Suites
Address: 11411 N Black Canyon Highway, Phoenix, AZ 85029

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