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Holiday Inn Phoenix Downtown North

3.0 of 5
212 W Osborn, Phoenix, AZ 85013 (Encanto)
Hotel amenities
Holiday Inn Phoenix Downtown North
Ranked #91 of 176 hotels in Phoenix
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97 reviews from our community

    Trip type
Traveller rating
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    29
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Date Rating
Blue Earth, Minnesota
1 review
4 of 5 stars Reviewed 17 May 2013

Our stay was perfect....from the friendly staff to check us in/out, to the waitress in the bar/restaurant area who was so efficient and to the housekeeping staff who kept our room so tidy! We appreciated the well kept lobby and restaurant/bar area. Food was average to above average at the restaurant but we enjoyed our friendly waitress who provided such... More

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Dallas, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2013

First stay at this location. Staff was very helpful and friendly!!! This looks to heave been recently converted to a Holiday Inn. Great beds, furniture, appointments and the rooms were very clean. I met the GM and he was as kind as possible. The restaurant needs some work and immediate personnel changes along with appropriate signage for parking. It appears... More

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Denver, Colorado
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 April 2013

Got a great price on Hotwire for a night here coming back from the Grand Canyon - nice sized suite, super comfy mattress, early shuttle available, and not more than five minutes to the airport. Perfect for what we needed.

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Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 21 March 2013

My family bookded this hotel over the internet where reviews seemed reasonable. We were there for 7 nights ans it became a daily struggle to get basic service. there were 4 adults in my group and everyday it became a battle to get our hands on towels. Quickest way was to take them from the cart . We left for... More

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IHGCare, Guest Relations Manager at Holiday Inn Phoenix Downtown North, responded to this review
10 April 2013

Dear retiredat55_13, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

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Rio de Janeiro, RJ
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 20 March 2013

Staff was very friendly and helpful, room was good. As for localisation it was close to a wallgreens and to light rail, unfortunately phoenix is a city were you need a car, so everything seems far. It was not very close to downtown (could not walk there) but nothing is close in this city. Also the hotel had a good... More

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Tacoma, Washington
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 14 March 2013

I stayed one night, and while this is definitely not the crown jewel of Holiday Inns, it was more than satisfactory. The biggest standout of this hotel is the friendliness, courtesy, and customer service-orientation of the staff. From check-in to check-out, I encountered nothing but positive and helpful folks. My room had a malfunctioning thermostat. I notified the desk clerk... More

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Nashville, Tennessee
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 February 2013

Stayed here on a 2 night stay while on business. The lobby area seem to be new and nicely decorated. Front desk staff was very friendly and helpful in parking my trailer in another lot. Overall the room was in great shape. The ameneties at this Holiday Inn are solid, along with a nice little bar/restaraunt downstairs. The bartender/server was... More

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1 review
2 of 5 stars Reviewed 3 February 2013 via mobile

At check in we were told lounge was open until 10pm. Apparently bartender has the "authority" to close early if he feels like it. An hour early. But can reopen for the dishwashers dad. Were given free drink coupons to make up for a room situation but were not able to use them

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IHGCare, Guest Relations Manager at Holiday Inn Phoenix Downtown North, responded to this review
22 February 2013

Dear bighank68, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received poor service from our bartender. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence... More

Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 February 2013 via mobile

Very nice and clean. Rooms are decent size with great beds and pillows. Room has a fridge, iron and microwave. Ask for a high floor and you'll get a great view of Phoenix. The have a bar and restaurant downstairs. Breakfast buffet was pretty good you do have to pay for it. Staff very friendly and helpful. Hotel is within... More

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 January 2013

Stayed 2 nights at the hotel, the room was clean and spacious, with a fridge and microwave and WIFI. The only complaint I have is that parking is very compromised, as there're only about 20 spots in front of the hotel. If the lot is full you'd need to park at the garage just north of the hotel building. It's... More

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Additional Information about Holiday Inn Phoenix Downtown North

Also Known As:
Holiday Inn Phoenix Downtown North Hotel Phoenix
Holiday Inn Phoenix Downtown North Hotel
Holiday Inn Phoenix
Phoenix Holiday Inn
Holiday Inn Phoenix Downtown North Arizona
Address: 212 W Osborn, Phoenix, AZ 85013
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 176 hotels in Phoenix
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to our new Hotel in Downtown Phoenix, AZ Conveniently located just a block from the light rail, the new Holiday Inn Phoenix Downtown North is in the middle of the city's shopping and financial districts. Our Phoenix, AZ hotel offers convenient access to attractions and businesses which include Reach 11 Sports Complex, Horse Lovers Park, Heard Museum, US Airways Center, Chase Field, St. Joseph's Hospital the State Capitol, Xerox, and U-Haul Int'l. The Phoenix Convention Center is located just three miles and the Phoenix Sky Harbor Airport is within 9 miles from our smoke free hotel in Phoenix, both easily accessible by light rail. Our hotel offers a 24-hour business center and a meeting room for up to 30 guests as well as free high-speed Internet access. Lodging in our downtown Phoenix hotel offers our guests easy access to Phoenix's cultural attractions and multiple recreational activities. The University of Phoenix Stadium and Jobing.com arena are just minutes from our Phoenix hotel rooms. Our Phoenix accommodations offer an outdoor pool and a 24-hour fitness center for your use. Enjoy a delicious and satisfying meal at Morgan Tyler, our signature steakhouse, or visit the lobby for a cup of Starbucks coffee. Look again at the new Holiday Inn Phoenix Downtown North, and discover a great Phoenix hotel. ... more   less 
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Holiday Inn Phoenix Downtown North
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