The room was clean and had useful amenities like a fridge, microwave, and washing machine. It was a little ways from downtown Phoenix, so rental car was necessary. My only real complaint is with the concierge. While one of the concierges seemed knowledgeable, we kept getting stuck with the clueless one who had to google everything we asked her about...
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Thank you for taking time to share your observations!
We take all feedback seriously, and regret to learn of your disappointing experience with our Concierge. This is not indicative of The Legacy's service standards!
Exceeding our owners' and guests' expectations is our continued focus, and we hope to have an opportunity to welcome you back again someday.
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