Thank you for taking the time to write a review of your stay. I'm glad that our staff was able to take care of all your needs. We strive to provide excellent customer service and to ensure that your stay is an enjoyable one. Thank you again for sharing your experience with us. We would love to see you again,... More

Thank you for taking the time to write a review of your stay. I sincerely apologize that your room and the service our staff provided did not meet your expectations. I will be speaking with the entire staff about the importance of cleanliness and the best ways to acheive our company's standards for this. As well, I will be coaching... More

Selena - Thank you for taking the time to write a review of your stay. The staff and I strive to provide all of our guests with clean rooms at great rates; I am so glad we were able to do this for you! Still, I am sorry that your sofa sleeper was unclean. Our housekeeping staff is looking into... More

Thank you for taking the time out to complet our survey. I am very sorry we did not meet your expectations. Here at ExtendedStay America Scottsdale, believe in trying to make every guest feel as though this the their home away from home. I am sorry we failed in that mission. We take all of your comments very seriously in... More

Thank you for taking the time out to complete our survey. We at Extended Stay America Scottsdale appreciate your feedback. We strive to make every guest experience and we failed in that mission with you. Your comments will be relayed to our staff to ensure that we are providing great service to each and every guest.Again, thank you for completing... More

Thank you for taking the time to complete our survey. We at Extendedstay Amverica Scottsdale, greatly appreciate your feedback. Please know that we strive to give each guest a great experience. Your comments will be relayed to the entire staff so that we may be able to provide you and all guests with great service everytime. Again, thank you for... More

Thank you for taking the time out of your schedule to complete our Guest Survey.Please know that your feedback is extremely valuable.. We will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you again in the future. Again, thank you for completing our survey and... More

Thank you for completing the survey of the hotel on TripAdivor. We would like to apologize for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. More

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. I will share your kind comments with the the Scottsdale hotel team.. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. Thank you for your great review of our... More