You can't beat the Hilton for location in Old Town with so many places to eat, drink, shop, and explore at the price. It is excellent in that respect. I did not have any complaints about the place and had a decent room, good breakfast, etc.
The suggestion I have is to be sure and get a room on the...
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We are so glad that you enjoyed your stay with us. We do pride ourselves in having wonderful, well appointed guest rooms and amazing location. We are so glad you enjoyed your stay and hope to have the opportunity to accommodate you very soon.
Afsaneh Torres
Director of Sales
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I travel to the Phoenix/Scottsdale area often on business and so I have had the opportunity to experience several hotel locations in the area. The Hilton Garden Inn was my latest on the list.
Check in was quick, brief and friendly - just the way I like it. They upgraded me to a King 1 bedroom (perhaps since I am...
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Thank you for selecting the HGI Scottsdale Old Town for your most recent trip to Scottsdale/Phoenix. Perhaps a room facing our relaxing courtyard would be a better choice for your next stay, please let us know when you return so that we can ensure that you have a beautiful, peaceful room waiting for you. Also, thank you for being a...
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A convenient location if you want to spend time in Old Town Scottsdale. It is also easy to get everywhere else in the Scottsdale/Phoenix area.
It is a nice business class hotel. Amenities include a swimming pool & hot tub.
This is not a resort hotel. But if you want a nice play to stay at a decent price the...
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Hello from HGI Scottsdale! Thank you for selecting our hotel for your accommodation needs. We are so glad you enjoyed our property. We pride ourselves in offering full service outlets such as a full service restaurant, bar and resort style pool. We hope to see you soon.
Thank you,
Afsaneh Torres
Director of Sales
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Hubby had a business conference in Scottsdale so we stayed in one of his repeat favorite Hiltons, Old Town. I tagged along for a change of scenery, finding this location to be central to everything we wanted to do. I was able to walk right across the street to explore Old Town!
The complimentary breakfast buffet was excellent, and the...
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My wife and I have stayed 10 days at this hotel for the past 6 years in a row on our annual February anniversary getaway. We've looked aroung for other options, but keep coming back. We stay in the King Superior Suite, which is nice size and very comfortable for a 10-day stay. Here are some of the reasons we...
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This is not a bad property if you want close access to Old-Town Scottsdale. It's clean, nice and convenient. It is a Garden Inn, though, so you don't have any of the "resort" type amenities. While there is a pool, it is right by a road. We've stayed here often for business trips, but I would not recommend this hotel...
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Our second visit to one of these properties during arecent vacation and most likely the last. As stated before the location is bang on excellent and the hotel is easy to find with good access from all the area attractions and highways.
We dedected a bit of a slap-happy approach towards customer care. Dirty linen and crockery was lying in...
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We appreciate this feedback as it allows us to correct the concerns mentioned. We pride ourselves in offering the highest level of cleaniness standards and service at the hotel. We apologize that the coffee was not replished each morning, we will ensure that this is taking place consistently. We hope that you will give us another opportunity to serve you...
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I have stayed here several times for work (most recently in October). First, the good: the location is great, in walking distance to restaurants and shopping in Old Town (and there's a Starbucks about a block away--the free coffee in the hotel is awful). The hotel breakfast looked pretty good (didn't eat it, but several co-workers did and all said...
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Thank you for taking the time to offer this feedback. We are so glad that you enjoyed our location and all that we have to offer. The comforters do have a "cloud like" design that may appear as lumpy, we are pleased to share that we are replacing this design with a more chic and traditional comforter. I hope to...
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Chose this hotel because of its location adjacent to Old Town...walking distance to Scottsdale Stadium for March Spring Training of SF Giants...walking distance to Fashion Square Mall and its restaurants (think PF Chang's).
Upgraded to Room 708, a junior suite. Entered very dark sitting room with no exterior light, and bedroom had to have shades pulled down because of afternoon...
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Thank you so much for sharing your feedback about your recent stay. First off, please accept my apology for the poor lighting in the living room section of your suite. We have transitioned to chic, slim window shades that consist of two layers (one being sheer for great lighting, the other being much darker) and it seems both may have...
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This hotel is conveniently located within walking distance to Old Town shops and restaurants. The front desk staff was very helpful and friendly, and gave me a bottled water and upgraded me to a suite since my room was not yet ready (and since I was visibly exhausted from hiking all day). The room was clean and quiet and I...
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Hello there,
I am so glad that you enjoyed our friendly staff and I am glad to hear that they took great care of you. Thank you for your comment and positive feedback. We look forward to serving you again!
Afsaneh Torres
Director of Sales
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